Traveloka (1.888)
8,4
Very Good
From 1.888 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
7,7
Location
8,5
Service and Facilites
8,4
People often mention about Wanadu Residence
All
Accessibility (13)
Bedroom (13)
Distance to City Center (12)
Surroundings (12)
Ambiance (12)
Hotel Area (12)
Staff Friendliness (11)
Bathroom (11)
Wifi (10)
Check-in/out Time (10)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Wanadu Residence
Number of reviews per page
20
40
Customer reviews
M***h
Staycation
10,0
/10
Reviewed 5 day(s) ago
It's comfortable to rest here
See original
Find this review helpful?
HS
Heri S.
Business
9,4
/10
Reviewed 6 week(s) ago
Friendly receptionist, clean, strategic.
See original
Find this review helpful?
l***y
Business
8,8
/10
Reviewed 6 week(s) ago
Great, extra service, only the lift is a bit small, we only stayed there for 1 night, but it was fun and memorable.
See original
Find this review helpful?
R***n
10,0
/10
Reviewed 6 week(s) ago
Good, cheap, very comfortable and very quiet, the best
See original
Find this review helpful?
L***a
Staycation
6,5
/10
Reviewed 10 week(s) ago
Need to be improved and enhance the facility management.
Find this review helpful?
Widi T.
8,8
/10
Reviewed 14 week(s) ago
It's just ok for the price.
See original
1 people find it helpful
J***a
8,2
/10
Reviewed 16 week(s) ago
It's just that it's narrow and uncomfortable, that's it.
See original
1 people find it helpful
A***a
Staycation
8,2
/10
Reviewed 17 week(s) ago
The room is comfortable and tidy, the AC is cold, there are glasses and a kettle of water, get it on the ground floor
only the toilet is a bit smelly, no toothpaste + toothbrush provided, only soap, pillowcases have stains & sheets are starting to turn yellow, if you come from outside the room it smells a bit, I don't know what smell but it doesn't bother you. The wifi was disrupted when you first entered the room, but the staff quickly came after Maghrib and it was okay again.
Asked for a room on the top floor but they didn't give it to them, they said it was finished even though they checked in at 3 pm, finally they gave me the first floor, even though it was still midnight there were still people checking in :(
Read More
See original
2 people find it helpful
Accommodation's Reply
23 Apr 2025
Hi Sis. Previously, thank you for staying at our hotel. We apologize for the inconvenience. For toothpaste & toothbrush, we do not provide it & there is only soap for toiletries. Regarding WiFi, at that time there was a disruption from the provider, and we have also followed up on the trouble that was happening. And for the request for blocking the room, we also apologize because you did not get what you requested because on that day the upper floor rooms were full & they happened to request it earlier than you. Once again, we are very grateful for your trust in trusting Wanadu Residence Karawaci as your accommodation partner while in Karawaci & we apologize profusely for the inconvenience that occurred during your stay here.
See original
Z***i
8,2
/10
Reviewed 21 week(s) ago
The AC doesn't work good, just generating air, not cooling.
2 people find it helpful
A***i
Business
8,8
/10
Reviewed 24 week(s) ago
For the location, it's actually not very strategic, but if you're looking for a quiet environment, this is perfect 🤩. Check in at 8 pm was still served well and quickly 🤝🏻. For a spacious room, but there's no storage cabinet or wardrobe huhu so sad. Amenities like toothbrush and toothpaste aren't there, there's also no room tissue
Read More
See original
6 people find it helpful
G***u
Leisure
8,5
/10
Reviewed 25 week(s) ago
The place is good. Not hard to locate or access. It's worth your money. But the place need a little bit of cleaning and a bit renovation. It will be better. It will be nicer to stay there.
1 people find it helpful
M***d
5,0
/10
Reviewed 25 week(s) ago
Miscommunication, asked for a refund, the system is stupid, the employees' salaries are blind, the system is still miscommunication
See original
2 people find it helpful
D***i
8,5
/10
Reviewed 26 week(s) ago
So far it's good, the room is quite spacious, clean, the staff is friendly, the AC is cold, the downside is there is no smart TV and the toiletries are incomplete.
See original
1 people find it helpful
B***s
Staycation
8,0
/10
Reviewed 31 week(s) ago
For that price, you don't get a toothbrush and toothpaste. The staff is okay, the elevator cannot be used after 12 midnight, free parking, there is CCTV and security guard, there are some stains on the bed cover.
See original
5 people find it helpful
R***m
Staycation
9,1
/10
Reviewed 32 week(s) ago
The staff is friendly, I feel comfortable while I'm here with the service and facilities provided at a price that is still affordable, next time when visiting this will be one of the places I recommend, for the size of the room is not too big and not too small either, for the cleanliness of the room and toilet is quite clean, the wifi network is smooth maybe for a few TV channels if it can be added more / can be connected to netfik that would be a big plus but again with that price it is more than enough I was very impressed when I stayed here with the comfort provided
Read More
See original
Find this review helpful?
gf
gandhi f. p.
Transit
8,3
/10
Reviewed 32 week(s) ago
For a hotel in the 300 thousand rupiah price range, I think this is a bit underrated. The sheets have lots of stains, there are only 2 TV channels, the towels smell and have rust stains, and there are lots of water stains on the taps. The only advantages are the strategic location, there is lift access even though it is small, there is hot water, and the room has a refrigerator. Oh yeah, the actual condition is very different from the photo =)
Read More
See original
3 people find it helpful
S***n
Medical
8,5
/10
Reviewed 36 week(s) ago
The staff was friendly. Check in was smooth. They asked for a idr 50,000 deposit. Room was OK. The pillow and bedding had stains. Bathroom was OK with hot water. The staff was friendly. Check in was smooth. They asked for a idr 50,000 deposit. The room was okay. The pillow and bedding had stains. The bathroom was okay, with hot water.
Read More
See original
1 people find it helpful
R***n
9,1
/10
Reviewed 39 week(s) ago
Overall the room is good and clean, but the towels are a bit smelly and if possible more TV channels could be added.
See original
Find this review helpful?
MA
Moh A. A.
Staycation
10,0
/10
Reviewed 44 week(s) ago
Recommendations for a comfortable and clean rest.
See original
3 people find it helpful
Accommodation's Reply
11 Oct 2024
Hello Brother Moh AA Thank you for staying at our hotel. We hope you are satisfied with all the services and facilities that we have offered to you. We look forward to your next arrival, Brother. May you and your family be healthy and always under His protection.
See original
M***d
Staycation
5,8
/10
Reviewed 52 week(s) ago
The AC is not cold at all. The TV channels are bad.
See original
Find this review helpful?
Number of reviews per page
20
40
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved