Traveloka (483)
8,4
Very Good
From 483 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,5
Meal
8,3
Location
8,5
Service and Facilites
8,5
People often mention about Helios Hotel and Convention
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Staff Friendliness (10)
Ambiance (8)
Bedroom (8)
Surroundings (6)
Wifi (6)
Room Space (6)
In-house Restaurant (6)
Distance to City Center (5)
Check-in/out Time (5)
Bathroom (5)
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Traveler Reviews Helios Hotel and Convention
Number of reviews per page
20
40
Customer reviews
C***a
Business
8,8
/10
Reviewed 3 week(s) ago
For hotels in the district and 3-star hotels, the rates are quite expensive compared to those in Makassar, but the atmosphere and service are satisfying, so I don't regret staying 2 nights here👍
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Accommodation's Reply
25 Aug 2025
Dear Sir/Madam, Thank you for choosing Helios Hotel as your accommodation option. We are very pleased that you enjoyed the room facilities we have prepared. We look forward to welcoming you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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a***u
Leisure
7,2
/10
Reviewed 7 week(s) ago
The hot water won't work! I complained to the receptionist, but it took a long time to get up to the room. When I got up, the technician just said, "Is the hot water working?" We reset it... but it still wasn't hot. 😂😂🙈🙈 Even though we waited a long time, maybe half an hour more... the next morning it was still cold.
Booked a non-smoking room, but the toilet smelled of cigarettes. I couldn't be bothered to complain.
Breakfast was delicious.
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Accommodation's Reply
16 Jul 2025
Dear Ms. Indah Ayu Lestari, Thank you for choosing Helios Hotel as your accommodation option. We will follow up on the inconvenience so we can improve our hotel services in the future. We look forward to welcoming you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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PT
Provide T.
Business
10,0
/10
Reviewed 16 week(s) ago
Good staff and very friendly and the location is also okay.
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Accommodation's Reply
06 May 2025
Dear Sir/Madam, Thank you for using Helios Hotel as your accommodation choice at this time, we are very happy that you enjoy the room facilities that we have prepared, we hope to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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R***A
Business
10,0
/10
Reviewed 17 week(s) ago
Very good and the location is very strategic for the Bone area
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for using Helios Hotel as your accommodation choice at this time, we are very happy that you enjoy the room facilities that we have prepared, we hope to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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MS
Marco S.
Leisure
5,6
/10
Reviewed 18 week(s) ago
I booked an extra comfortabel room with double bed and single bed (paid extra for the room) and we got a small room with 2 single bed, No sheets, no window, not non smoking, wet and dirty bathroom. Breakfast only from 7 till 8 am
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Accommodation's Reply
23 Apr 2025
Dear Mr. Marco S, Thank you for using Helios Hotel as your accommodation choice at this time, we will follow up on the inconvenience so that we can improve our hotel services in the future. We hope to welcome you back on your next visit to Bone. Best regards, General Manager Helios Hotel Bone
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h***y
Leisure
9,1
/10
Reviewed 20 week(s) ago
Great location, great food, affordable prices.
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1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Sir/Madam, Thank you for using Helios Hotel as your accommodation choice at this time, we are very happy that you enjoy the room facilities that we have prepared, we hope to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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Melya
10,0
/10
Reviewed 20 week(s) ago
it would be even better if each room had a refrigerator added 🙂
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Accommodation's Reply
11 Apr 2025
Dear Mrs. Melya, Thank you for using Helios Hotel as your accommodation choice at this time, we are very happy that you enjoyed the room facilities that we have prepared, we hope to welcome you back on your next visit to Bone. Best regards, General Manager Helios Hotel Bone
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K***i
6,5
/10
Reviewed 21 week(s) ago
The deluxe room is very dirty and smelly
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Thank you for using Helios Hotel as your accommodation choice at this time, we will follow up on the inconvenience so that we can improve our hotel services in the future. We hope to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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W***d
9,7
/10
Reviewed 21 week(s) ago
Friendly service, and good facilities.
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Thank you for using Helios Hotel as your accommodation choice at this time, we are very happy that you enjoy the room facilities that we have prepared, we hope to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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I***n
Business
9,1
/10
Reviewed 23 week(s) ago
The best hotel in Bone, clean room and easily accessible.
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam, Thank you for using Helios Hotel as your accommodation choice at this time, we are very happy that you enjoy the room facilities that we have prepared, we hope to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone
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Andi A.
Staycation
8,7
/10
Reviewed 55 week(s) ago
Spider webs on the bedroom ceiling, give the impression of not being clean 🙏.
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2 people find it helpful
G***t
10,0
/10
Reviewed 61 week(s) ago
Very good, still recommended. Keep.
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1 people find it helpful
G***t
10,0
/10
Reviewed 62 week(s) ago
Very good and satisfying, recommended for travelers 😁.
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1 people find it helpful
Accommodation's Reply
19 Jun 2024
Dear Mr. Fat Supriyanto. Thank you for using the services of Helios Hotel as your current accommodation choice, we are very happy that you enjoy the room facilities that we have prepared, we really hope to be able to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone.
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RIZAL RAHMAN
10,0
/10
Reviewed 70 week(s) ago
Pelayanannya baik, sarapan enak dan fast respon.
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L***y
Leisure
10,0
/10
Reviewed 71 week(s) ago
Awesome cool bone is my sweet home. Lots of memories there.
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Accommodation's Reply
26 Apr 2024
Dear Mrs. Lusy. Thank you for using the services of Helios Hotel as your current accommodation choice, we are very happy that you enjoy the room facilities that we have prepared, we really hope to be able to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone.
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EDDY ISWANT
9,7
/10
Reviewed 87 week(s) ago
Good service provided.
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Accommodation's Reply
30 Dec 2023
Dear Mr Eddy Iswant. Thank you for using the services of Helios Hotel as your current accommodation choice. We are very happy that you enjoyed the room facilities that we have prepared. We really hope to be able to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone.
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MN
Martumboria N.
9,1
/10
Reviewed 87 week(s) ago
Clean, comfort and good breakfast. Kind od staff. Recomemded.
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Accommodation's Reply
30 Dec 2023
Dear Mr/Mrs Martumboria Napitu. Thank you for using the services of Helios Hotel as your current accommodation choice. We are very happy that you are enjoying the room facilities that we have prepared. We hope to be able to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone.
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MI
Maria I. G.
8,4
/10
Reviewed 87 week(s) ago
The facilities are good and quite comfortable but unfortunately they are a bit dirty, especially the bathroom. The towels were dirty and had torn edges, the liquid soap was very runny and easily spilled, the rubbish in the bathroom was not thrown away, and the room floor was not clean.
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1 people find it helpful
Accommodation's Reply
26 Dec 2023
Dear Mrs. Maria Indahwati Gunawan, Thank you for using the services of Helios Hotel as your current accommodation option. We will follow up on any inconvenience so that we can improve our hotel services in the future. We really hope to be able to welcome you back on your next visit to Bone. Best regards, General Manager of Helios Hotel Bone.
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Andriastuty u. A.
9,4
/10
Reviewed 107 week(s) ago
The room is spacious, unfortunately the air conditioner is not cold enough, there is no hot water, shampoo soap is not provided,
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1 people find it helpful
Accommodation's Reply
27 Aug 2023
The honorable Mr. / Mrs. Andriastuty. Thank you for using Helios hotel services. As the current accommodation option, we will follow up on any inconvenience. So that we can improve our hotel services in the future. We really hope to be able to welcome you. Back on my next visit to bone. Best regards, General Manager of Helios Hotel Bone.
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Azikin
8,5
/10
Reviewed 127 week(s) ago
The rooms are neat and comfortable, excellent for hotels located in regencies outside the island of Bali.
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Accommodation's Reply
23 Mar 2023
Thank you for choosing Helios Hotel Bone as a Destination in the BONE District.
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Number of reviews per page
20
40
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