Traveloka (4.063)
Other sources (59)
8,7
Very Good
From 4.063 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,6
Location
8,8
Service and Facilites
8,7
People often mention about Swiss-Belinn Airport Surabaya
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Staff Friendliness (45)
Bedroom (44)
Accessibility (42)
Ambiance (40)
Room Space (39)
Bathroom (38)
Hotel Area (36)
Taste (33)
Variety (32)
Family Friendly (27)
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Traveler Reviews Swiss-Belinn Airport Surabaya
Number of reviews per page
20
40
Customer reviews
PR
Puti R.
Business
9,4
/10
Reviewed 2 day(s) ago
It's perfect for those heading to the airport the next day, so you can rest comfortably beforehand. The bed is spacious.
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A***n
10,0
/10
Reviewed 1 week(s) ago
Good experience to stay in here
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had an enjoyable experience during your stay with us.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
B***s
Business
9,4
/10
Reviewed 1 week(s) ago
Everything was fine, and there was airport drop-off too. Don't forget to book a seat on the airport shuttle, as it was full during our stay. Domestic drop-off takes about 30 minutes because you have to take your international flight first.
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Accommodation's Reply
20 Aug 2025
Dear Guest, Thank you for choosing to stay at Swiss-Belinn Airport Surabaya, and for taking the time to leave a positive comment on our Traveloka page. It's encouraging to know you had a pleasant experience at our hotel. We do provide airport transportation at certain times, but prior reservations are required. We hope Swiss-Belinn Airport Surabaya remains your choice of accommodation during your stay in Surabaya. Best wishes for health and success to you and your family. Best regards. Swiss-Belinn Airport Surabaya Management
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A***H
Business
10,0
/10
Reviewed 2 week(s) ago
nice room, delicious and varied food, want to stay here again, see you again
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Accommodation's Reply
15 Aug 2025
Dear Guest, Thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write a review on our website. Thank you for your positive feedback and comments about our delicious menu options. This will certainly add value to our hotel. We hope Swiss-Belinn Airport Surabaya remains your preferred choice for accommodation. Best wishes for your continued health and success to you and your family. Best regards, Swiss-Belinn Airport Surabaya Management.
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Sulistyowati S.
Business
10,0
/10
Reviewed 2 week(s) ago
We highly recommend this outstanding hotel, conveniently located near Juanda Airport (Terminals 1 and 2). The hotel boasts remarkable cleanliness, courteous staff, and savory food. A complimentary shuttle service to and from the airport ensures seamless travel. Suitable for both business and leisure stays.
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Accommodation's Reply
15 Aug 2025
Dear Ibu Sulistyowati
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had a great experience during your business trip. It is also satisfying to learn that you mentioned the hospitality of our staff, cleanliness of our room and your wonderful experience.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
Sulistyowati S.
Business
8,8
/10
Reviewed 2 week(s) ago
During my business trips, I resided at this hotel for a week and had a wonderful experience. The rooms were immaculately clean, and the staff were proactive in resolving any issues. The spa staff were notably friendly. The culinary offerings were great. I look forward to staying here again. Love from Australia
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Accommodation's Reply
15 Aug 2025
Dear Ibu Sulistyowati
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had a great experience during your business trip. It is also satisfying to learn that you mentioned the hospitality of our staff, cleanliness of our room and your wonderful experience.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
R***d
Business
10,0
/10
Reviewed 4 week(s) ago
As usual, a nice hotel for a 1 night transit for Juanda airport access.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write a review on our website. Thank you for your positive feedback, which will undoubtedly add value to our hotel. We hope Swiss-Belinn Airport Surabaya remains your preferred choice for accommodation. Best wishes for health and success to you and your family. Best regards, Swiss-Belinn Airport Surabaya Management.
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P***r
Business
9,4
/10
Reviewed 6 week(s) ago
Excellent staff and team. Great service.
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Accommodation's Reply
16 Jul 2025
Dear Valued Guest
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had an enjoyable experience during your stay with us.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
A***s
Leisure
8,5
/10
Reviewed 6 week(s) ago
Close to the airport. Clean and comfortable rooms. Excellent service.
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Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write a review on our website. Thank you for your positive feedback and positive impressions, which will undoubtedly add value to our hotel. We hope Swiss-Belinn Airport Surabaya remains your preferred choice for accommodation. Best wishes for health and success to you and your family. Best regards, Swiss-Belinn Airport Surabaya Management.
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I***a
Transit
9,7
/10
Reviewed 6 week(s) ago
Access to the airport is close and there is a free shuttle bus from the hotel to the airport.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write a review on our website. Thank you for your positive feedback and positive impressions, which will undoubtedly add value to our hotel. We hope Swiss-Belinn Airport Surabaya remains your preferred choice for accommodation. Best wishes for health and success to you and your family. Best regards, Swiss-Belinn Airport Surabaya Management.
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pj
pedro j.
10,0
/10
Reviewed 7 week(s) ago
Fun, clean, and comfortable.
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Accommodation's Reply
14 Jul 2025
Dear Guest, Thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write a review on our website. Thank you for your positive feedback, which will undoubtedly add value to our hotel. We hope Swiss-Belinn Airport Surabaya remains your preferred choice for accommodation. Best wishes for health and success to you and your family. Best regards, Swiss-Belinn Airport Surabaya Management.
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R***a
Staycation
8,1
/10
Reviewed 8 week(s) ago
A very suitable hotel if you need to go to the airport. but a little further from the city center. comfortable hotel, good facilities.
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Accommodation's Reply
08 Jul 2025
Dear guest. We would like to thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write on our page. Thank you for the good value and positive impression that you have given, this will certainly be an added value to our Hotel. We hope that Swiss-Belinn Airport Surabaya will remain your choice to stay. Greetings of health and success to you and your family. Best Regards. Management Swiss-Belinn Airport Surabaya.
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G***t
Business
8,5
/10
Reviewed 9 week(s) ago
Every time I go to SBY I always stay here... The place is comfortable 👍
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear guest. We would like to thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write on our page. Thank you for the good value and positive impression that you have given, this will certainly be an added value to our Hotel. We hope that Swiss-Belinn Airport Surabaya will remain your choice to stay. Greetings of health and success to you and your family. Best Regards. Management Swiss-Belinn Airport Surabaya.
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S***a
Leisure
8,5
/10
Reviewed 9 week(s) ago
Friendly service, satisfying service. Food changes every day and is delicious. Hotel and restaurant staff are very agile and helpful.
It just needs to be informed at the beginning if guests want to always be called or not, if they want to know the restaurant menu. It's a bit annoying if you're sleeping and get a call.
The rest is very good and recommended.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear guest. We would like to thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write on our page. Thank you for the good value and positive impression that you have given, this will certainly be an added value to our Hotel. We hope that Swiss-Belinn Airport Surabaya will remain your choice to stay. Greetings of health and success to you and your family. Best Regards. Management Swiss-Belinn Airport Surabaya.
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MM
Magda M.
8,2
/10
Reviewed 10 week(s) ago
Just standard. The cleaning service is kind.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had an enjoyable experience during your stay with us.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
Riana A. I.
8,8
/10
Reviewed 10 week(s) ago
It was a pleasure staying here.
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Accommodation's Reply
21 Jun 2025
. Dear guest. We would like to thank you for choosing to stay at Swiss-Belinn Airport Surabaya and for taking the time to write on our page. Thank you for the good value and positive impression that you have given, this will certainly be an added value to our Hotel. We hope that Swiss-Belinn Airport Surabaya will remain your choice to stay. Greetings of health and success to you and your family. Best Regards. Management Swiss-Belinn Airport Surabaya.
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DA
Dino A.
9,1
/10
Reviewed 12 week(s) ago
Location is close to Juanda Airport that we want and need, food is okay, breakfast is not flash but okay.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had an enjoyable experience during your stay with us.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
SR
Sawitri R. S.
Business
8,8
/10
Reviewed 12 week(s) ago
The staff is very friendly and very helpful.
The hotel is very helpful with airport pick up and drop off.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear Valued Guest
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had an enjoyable experience during your stay with us.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
P***a
10,0
/10
Reviewed 12 week(s) ago
No need to ask again if this hotel is okay.
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Find this review helpful?
Accommodation's Reply
18 Jun 2025
Dear Valued Guest
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had an enjoyable experience during your stay with us.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
N***k
Transit
9,4
/10
Reviewed 14 week(s) ago
The hotel location is near the airport. Service and rooms are okay. Match between price and all services.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest
Thank you for choosing to Swiss- Belinn Airport Surabaya for your stay. We appreciate the time you took to rate and compliment our services on our page.
It is gratifying to know that you had an enjoyable experience during your stay with us.
We eagerly anticipate the opportunity to welcome you back to Swiss-Belinn Airport Surabaya in the future.
Wishing you continued good health and success for you and your family.
Best regards,
Management
Swiss-Belinn Airport Surabaya
Number of reviews per page
20
40
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