7,6
Pleasant
From 254 reviews
Provided by travelers on
Cleanliness

7,6

Room Comfort

7,5

Meal

7,7

Location

7,9

Service and Facilites

7,7

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Traveler Reviews OYO 2181 Hotel Grand Yuda

Number of reviews per page
20
40
Customer reviews
Ridwan r.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 132 week(s) ago
Great room photos. When it comes, it doesn't match the photo. So don't stay overnight. Cheap price. Not suitable for families.
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Sigit D. F.
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5,5
/10
Reviewed 133 week(s) ago
Not according to expectations, damp room, moldy walls, rickety mattress.
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I Gusti Ngurah Bagus
icon-origin-TRAVELOKA
6,2
/10
Reviewed 134 week(s) ago
The room ordered didn't match the one given, fortunately the air conditioner was rather cold but still disappointed.
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Eko W.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 212 week(s) ago
Maaf, kamar standard suites yang ada di foto berbeda dengan aktual, dan staff mengakui itu, yang dipasang adalah foto dari deluxe suites, kamar berdebu, kamar mandi seakan tidak pernah disikat dan buntu, lama sekali menunggu air hilang dari lantai, yang berkesan hanya room boy yang ramah. (foto saya tidak ambil, lebih baik langsung saja pihak agen online cek lapangan).
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4 people find it helpful
Rifqil K.
icon-origin-TRAVELOKA
6,5
/10
Reviewed 217 week(s) ago
Fasilitas tidak sesuai dengan penampilan pada pilihan
1 people find it helpful
FEBIAN L.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 224 week(s) ago
The price quite expensive compare with the room. Room is clean, But so different with picture. Small room, and bathroom so small This room only for sleeping only. No drink water, No breakfast, No tissue. and need walk for go to groceries.
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Accommodation's Reply
14 May 2021
Hey Febian, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Nur!
Adh
icon-origin-TRAVELOKA
8,4
/10
Reviewed 228 week(s) ago
Fast service process. Only for the divan, the mattress is a little noisy. sleep is rather comfortable. got a problem toilet with the flush button.
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1 people find it helpful
Accommodation's Reply
19 Mar 2021
Hi, Adhe! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Budi!
Andi B. P.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 231 week(s) ago
mantaapp anyway. the service is better
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iqbal m.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 232 week(s) ago
Very bad service, ignorant unfriendly employees.
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Accommodation's Reply
10 Mar 2021
Hi iqbal, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Kevin!
Jhovanca G. K.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 236 week(s) ago
The room is completely unsuitable for application. The hotel is the bathroom outside. bad service .. choose not to stay even though you have paid.
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6 people find it helpful
Satria G.
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6,0
/10
Reviewed 244 week(s) ago
Stay together to get only 1 toothbrush, no soap at all, no drinks at all.
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1 people find it helpful
rifqi a. g. h.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 244 week(s) ago
Clean enough, the environment is quiet, enough for backpackers.
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1 people find it helpful
Maya M.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 251 week(s) ago
Applied rooms are available, until the hotel is asked to add 100 thousand because the rooms are empty.
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1 people find it helpful
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Azharts
icon-origin-TRAVELOKA
5,7
/10
Reviewed 256 week(s) ago
the staff actually friendly, but the room we booked did not match the photo, feel kinda robbed
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Nurmayasari
icon-origin-TRAVELOKA
6,0
/10
Reviewed 273 week(s) ago
The receptionist on duty at that time please be more thorough in serving the guests😡sy booking on the 2nd day of 2020 and I checked in on the 3rd day of 2020 at 11:00 pm and I was subject to a 75rb charge but it was okay, the one who was in disarray with the staff was the room I have already booked through the date of bookingx and the room that I chose is full, so I and my husband were frustrated and very disappointed with the response of the reception staff like that. please pay attention to this manager, especially the reception who is on duty on the day and time i check in at that time. the toilet is also small, the bed is very brittle and the bottom of the bed is dirty and dusty.
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2 people find it helpful
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DONI H. P.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 280 week(s) ago
Insist on the service and attention.
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gunawan
icon-origin-TRAVELOKA
6,1
/10
Reviewed 281 week(s) ago
The hotel is dirty, the rooms are very small does not fit in the photo, the toilet is dirty, not recommended at this hotel.
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1 people find it helpful
dedi h.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 282 week(s) ago
The services provided are in accordance with the hotel rates offered.
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2 people find it helpful
Ahmad Hanafi Ansyar
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 283 week(s) ago
Very comfortable quiet and clean, comfortable, quiet, very clean.
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Fitria D.
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Backpacking
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8,5
/10
Reviewed 283 week(s) ago
Initially not too high expectations at this hotel because the price is really affordable. Look at the initial reviews, many say it's not good, but maybe management reads the review and fixes it to be better. In my opinion the hotel is pretty good, the atmosphere is quiet, very comfortable for those who want to enjoy a vacation.
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2 people find it helpful
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