My first experience staying at a homestay because of the Eid holiday, all the hotels were full. I booked 2 rooms. At first I really liked it when I saw the atmosphere around it was very original, lots of trees, small and clean rooms, actually everything was ok, it's just that when I arrived around 9 pm to check in, there was a woman who said she was the ART of the homestay owner, said that the admin couldn't be contacted, after waiting for about 30 minutes I was allowed to enter 1 room first, still waiting for another room that was being cleaned which they said was double booked with someone else so the room had been used by someone else and had just been cleaned when I arrived, it was a bit strange why not clean it right away since the person who said the wrong room moved. And there was another person who said the key was taken by "sir", so it was opened using a spare key, I don't understand who "sir" meant, the admin or the owner. In total I waited for about 1 hour, even though I was hoping to take a shower right away because I had just come home from the island and wanted to go straight away rest because at 7 am also have to check out, with this incident made my family very disappointed, because our condition is all tired and not according to expectations. hopefully in the future there will be no more incidents like this, because the first impression is very important. Thank you.