8,5
Very Good
From 2.197 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,3

Location

8,6

Service and Facilites

8,5

People often mention about Hotel Ayola Lippo Cikarang
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Bedroom (28)
Staff Friendliness (27)
Ambiance (25)
Surroundings (22)
Hotel Area (22)
Accessibility (21)
Bathroom (20)
Variety (17)
Room Space (16)
Check-in/out Time (15)
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Traveler Reviews Hotel Ayola Lippo Cikarang

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40
Customer reviews
T***y
icon-Business
Business
icon-origin-TRAVELOKA
9,6
/10
Reviewed 2 week(s) ago
The food in the morning was not very tasty, there was very little variety, few choices of drinks, and only a few main menus.
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Accommodation's Reply
05 Jun 2025
Dear valued guest. Warm greetings from Ayola Lippo Cikarang Hotel. Thank you for giving us your review and feedback. We highly value every opinion from our guests, as it is a very important evaluation material for us in improving the quality of service and facilities that we offer. We sincerely apologize if the breakfast we provide has not met your expectations, both in terms of taste, menu variety, beverage choices, and the number of main menus available. We understand that breakfast is an important part of the stay experience, and therefore we will immediately follow up on your feedback with our Food & Beverage team so that improvements and enhancements can be made in the future, both in terms of more diverse menu variations and more satisfying taste quality. We hope that on the next occasion you will be willing to stay with us again, and we are committed to providing a much better experience in all aspects of service. Once again, thank you for your attention and trust in us. Warm Regards. Indri L. Assistant Front Office Manager
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Nova W.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
selalu balik ke hotel ini karena makanannya...thank you Ayola Lippo Cikarang
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Accommodation's Reply
25 May 2025
Dear Mrs. Nova. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your loyalty and warm review, We are very pleased to know that our food is one of the main reasons you keep coming back to Ayola Lippo Cikarang Hotel. Comments like this really motivate our team, especially the kitchen team, to continue serving the best dishes for our guests. We look forward to your next visit, and may every stay experience always be pleasant. Warm Regards. Indri L. Assistant Front Office Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Very nice for a stay in the weekend.
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Accommodation's Reply
13 May 2025
Kepada tamu yang terhormat Salam Hangat dari Hotel Ayola Lippo Cikarang Thank you so much for your kind words! We're happy to hear that you had a pleasant weekend stay with us. Whether it's for a short getaway or a relaxing break, we're always here to make your visit enjoyable. We look forward to welcoming you back again soon. Salam Hangat Indri L Assistant Front Office Manager
Vivi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The hotel was nice and did not disappoint.
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Accommodation's Reply
05 May 2025
Dear Mrs. Vivi. Warmest Greetings from Hotel Ayola Lippo Cikarang. Thank you very much for the positive review that you have given. We are very pleased to know that you are satisfied and have a pleasant experience during your stay at Hotel AYOLA. Guest satisfaction is our top priority, and your comments are a great motivation for our entire team to continue to provide the best service. We look forward to welcoming you back on your next visit and providing an even more memorable experience. Do not hesitate to contact us if you have any special needs or requests during your next stay. Warm Regards. Indri L. Assistant Front Office Manager.
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Nana M.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
The service is very good, fast & responsive, the staff is friendly. The surrounding environment is comfortable, during my stay there there has never been any problems, everything is fine.
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Accommodation's Reply
21 Apr 2025
Dear Mr. Nana. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this very positive and pleasant review, We are very pleased to know that you are satisfied with our fast, responsive service, supported by friendly staff. A comfortable environment and a hassle-free stay experience are what we always strive for for all guests. Reviews like this are a great motivation for us to continue to maintain and improve the quality of service. We hope to welcome you back on another occasion with the same experience, or even better. Thank you for your trust. Warm Regards. Indri L. Assistant Front Office Manager
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F***D
icon-Business
Business
icon-origin-TRAVELOKA
9,0
/10
Reviewed 8 week(s) ago
There aren't many choices on the breakfast menu.
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Accommodation's Reply
21 Apr 2025
Dear valued guest. Warm greetings from Ayola Lippo Cikarang Hotel. Thank you for your feedback. We apologize if the variety of breakfast menus available has not met your expectations. This feedback means a lot to us and we will immediately convey it to the relevant team as material for evaluation and improvement in the future. We continue to strive to improve the quality of service, including in terms of variety and taste of food, so that your stay experience is more enjoyable. Hopefully we can welcome you back with better improvements. Thank you for your visit and trust. Warm Regards. Indri L. Assistant Front Office Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Clean and nice. Only the refrigerator does not function cold enough to store food.
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Accommodation's Reply
09 Apr 2025
Dear valued guest. Warmest greetings from Ayola Hotel Cikarang. Thank you very much for your review, We are very happy to hear that you feel our room is clean and nice. However, we apologize for the inconvenience you experienced regarding the refrigerator not working properly. We greatly appreciate your feedback and will immediately check and fix the issue so that our guests can feel more comfortable. We look forward to welcoming you back in the future and providing a more satisfying experience. Thank you for your visit. Warmest Regards. Indri L. Assistant Front Office Manager
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a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
The staff is quite friendly but the service is a bit slow
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Accommodation's Reply
25 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for your review, We are glad to hear that you found our staff quite friendly. We also greatly appreciate the feedback regarding the service that felt a bit slow. We will continue to strive to improve the speed and efficiency of our service so that your experience will be better on your next visit. Thank you for sharing, and we hope to welcome you back with better service. Warmest Regards. Indri L. Assistant Front Office Manager
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L***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
friendly staff, clean and comfortable rooms
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Accommodation's Reply
17 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review. We are very happy to hear that you are satisfied with the friendliness of our staff and the cleanliness and comfort of the room. Your satisfaction is our priority, and we will continue to strive to provide the best service. Hopefully we can welcome you back again on another occasion. Warmest Regards. Indri L. Assistant Front Office Manager
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Novita E. S.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
Friendly staff, clean rooms, delicious and varied food
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Accommodation's Reply
17 Mar 2025
Dear Mrs. Novita. Warmest Greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your wonderful review. We are very happy to hear that you are satisfied with the friendliness of our staff, the cleanliness of the room, and the variety and deliciousness of the food we provide. We always strive to provide the best experience for every guest, and your feedback means a lot to us. Hopefully we can welcome you back in the near future with a more enjoyable experience. Warm Regards. Indri L. Assistant Front Office Manager
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M***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very comfortable, strategic location and cheap
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1 people find it helpful
Accommodation's Reply
17 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review. We are glad to hear that you felt very comfortable during your stay, and the hotel's strategic location and affordable price added value to your experience. We will continue to strive to provide the best service so that every guest feels satisfied. Hopefully we can welcome you back in the near future. Warmest Regards. Indri L. Assistant Front Office Manager
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Liong T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Our family's favorite hotel, comfortable and enjoyable.
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Accommodation's Reply
17 Mar 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your wonderful review, We are very happy to hear that our hotel is your family's favorite. Your comfort and happiness during your stay is our top priority, and we will continue to strive to provide the best service. Hopefully we can continue to be your family's first choice for every next visit. Warmest Regards. Indri L. Assistant Front Office Manager
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E***k
icon-origin-TRAVELOKA
8,8
/10
Reviewed 15 week(s) ago
Maintain and continuously improve the quality of rooms and food
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Accommodation's Reply
28 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for this very valuable feedback. We greatly appreciate your attention to the quality of our rooms and food. We are committed to always maintaining and improving the quality of the services and facilities that we offer in order to provide a better and more satisfying stay experience for every guest. Your review will be a motivation for us to continue to strive hard in maintaining the standards of cleanliness and comfort of the rooms, as well as improving the variety and quality of the food we serve. We hope to continue to meet your expectations and welcome you back in the future with a better experience. Thank you for your trust and continued support. Warm Regards. Indri L. Assistant Front Office Manager
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C***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 16 week(s) ago
Nice room, good breakfast, affordable price
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Accommodation's Reply
28 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review. We are very happy to hear that you are satisfied with the room, breakfast, and the price we offer. We always strive to provide the best service while maintaining quality and comfort for every guest. Your review means a lot to us and motivates us to continue to maintain good standards. We look forward to welcoming you back in the future and providing a more enjoyable experience. Thank you for choosing us. Warm Regards. Indri L. Assistant Front Office Manager
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 17 week(s) ago
The breakfast menu is complete and has many variations.
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Accommodation's Reply
28 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for your positive review, We are very happy to hear that you enjoyed the variety and completeness of our breakfast menu. We always strive to provide a variety of breakfast options to meet the tastes and needs of every guest. Your review means a lot to us and will motivate us to continue to improve the quality of our services and menu choices. We look forward to welcoming you back in the future with a more enjoyable experience. Thank you for choosing us. Warm Regards. Indri L. Assistant Front Office Manager
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T***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Okay. Clean. Comfortable room. Personality is okay.
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Accommodation's Reply
17 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for your positive feedback, We are very happy to hear that you feel comfortable and satisfied with the cleanliness of the room and the friendly service. Comfort and a pleasant experience are our top priorities, and feedback like this certainly means a lot. Hopefully your next visit will also be enjoyable and provide an unforgettable experience. Do not hesitate to come back again. Warm Regards. Indri L. Assistant Front Office Manager
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r***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 17 week(s) ago
Strategic and clean hotel, hotel staff are also friendly.
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Accommodation's Reply
17 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you very much for sharing your experience, We are very happy to hear that you and your family enjoyed your time together at our hotel. Cleanliness of the room, quality of food, and good service are always our top priorities. Thank you also for your appreciation of Havid, we will convey it directly to the person concerned. Glad to hear that the hotel's location which is close to the Cibatu toll road and parking facilities also meet your expectations. We look forward to welcoming you back in the future. Once again, thank you very much and may your next trip always be enjoyable. Warm Regards. Indri L. Assistant Front Office Manager
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L***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 18 week(s) ago
There are parts of the paint that are peeling, it needs repair. You already know the impact of peeling paint on health, right? For other conditions, it is still quite good. When staying, I was given a room facing the wall. The hotel is comfortable overall.
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1 people find it helpful
Accommodation's Reply
15 Feb 2025
Dear Valued Guest. Warm Greetings From Ayola Hotel Lippo Cikarang. Thank you very much for your valuable review and feedback. We greatly appreciate your concern for the condition of our facilities. We apologize for any inconvenience caused by the peeling paint. We understand that this may affect the comfort and quality of your stay, and we will immediately make improvements to ensure that everything is in good and safe condition, including paying attention to the health aspects you mentioned. We are also pleased to hear that the condition of the other facilities is still quite satisfactory and that you felt comfortable during your stay. We will take note of your request regarding the room facing the wall and strive to provide a better stay experience on your next visit. Once again, thank you for your constructive feedback, and we look forward to welcoming you back with a better experience in the future. Warm Regards. Indri L. Assistant Front Office Manager
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a***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 19 week(s) ago
Prices are in accordance with hotel conditions.
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear valued guest. Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for your review, We are very happy to hear that you feel the price offered is in accordance with the condition and quality of our hotel. We strive to provide the best staying experience with maximum facilities and services so that every guest feels satisfied. We hope to welcome you back to our hotel for a more enjoyable staying experience. Thank you for your trust. Warmest Regards. Indri Lisangan. Assistant Front Office Manager
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Mulyadi
icon-origin-TRAVELOKA
9,1
/10
Reviewed 21 week(s) ago
The room facilities are quite complete. Only the check out process takes a long time to wait
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Accommodation's Reply
20 Jan 2025
. Dear Mr. Mulyadi. Warmest Greetings from Ayola Hotel Lippo Cikarang. Thank you for your review, We are glad to hear that you are satisfied with the room facilities that we provide. We apologize for the inconvenience you experienced related to the time-consuming check-out process. We will evaluate and strive to improve the speed of the check-out service to be more efficient in the future. Thank you for your constructive feedback, and we look forward to welcoming you back with a better experience. Warm Regards. Indri L. Assistant Front Office Manager
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Number of reviews per page
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