The staff is competent, the rooms are clean.

The hotel staff was very friendly and helpful at check-in.

I didn't stay because the room was dirty and smelled damp.

Love it and friendly. Have stayed here 3 times.

The room atmosphere is good, unfortunately the AC is a bit hot, so sleep is not good, but still the best for the cheap price.

"Overall, my stay here was quite satisfying. The room was comfortable and clean, and the atmosphere was also pleasant for relaxing. The service was good and the process was quite easy. Thank you, and I wish you continued success."

Recommended hotel in Surabaya, the location is close to Tunjungan Plaza, near the hotel at night there are many people selling food, recommended in short, good job👍

The mattresses are all more springy. The bathroom is clean. The shower is powerful.

Friendly and responsive staff

Stay here often, the atmosphere is calm and comfortable.

The hotel service was the best. The shower water felt like it was warm, almost freezing. So far, so good, as I didn't really need hot water. The Wi-Fi connection wasn't stable, and it often dropped out, probably because I got a room at the end. The hotel is located inside, and upon entering, you're asked for an entrance fee of 8,000 Rupiah, regardless of whether you're parking or just dropping off a motorbike or car.

The best hotel choice for families, the staff is friendly, the hotel is aesthetic, and affordable.

Strategic location, comfortable, clean rooms.

Comfortable and clean hotel, perfect for a break from a busy day.

The hotel is quite clean, as is typical of budget hotels, but the location is in an alley.

I recently stayed at this property, and unfortunately, it was a deeply disappointing experience from start to finish. For the price point, I expected basic comfort and professional service, but the hotel failed on both fronts. Room Comfort & Maintenance The most significant issue was the air conditioning. It was incredibly noisy, making it difficult to rest, and more importantly, it failed to cool the room at all. It felt like sleeping in a sauna with a construction site next to my head. Service & Responsiveness What made the AC situation worse was the management’s handling of my complaint. I contacted the receptionist at 11:00 PM to report the issue. Instead of sending a technician to actually fix the problem or offering a room change, they simply sent a security guard to my door. While the staff member was polite, a security guard does not have the tools or expertise to repair an HVAC system. It felt like a dismissive "band-aid" solution rather than an actual attempt to help a guest. Dining Quality The breakfast/dining experience was equally poor. I ordered the noodles, which were nearly inedible. It tasted like they had been boiled and tossed in nothing but salt—no vegetables, no protein, and absolutely no other seasoning or depth of flavor. Verdict: Between the broken amenities, the lack of technical support during late hours, and the subpar food, I cannot recommend this hotel. There are far better options nearby that value guest comfort and quality control.

Great, except that the voices from outside can still be heard.

1. Located in a shophouse complex, you pay 8,000 IDR for parking when you first enter. After that, you can ask for a free parking pass at the receptionist upon arrival and exit. 2. The room is comfortable, but the AC isn't cold enough. 3. The breakfast menu is lacking.

A fairly comfortable and clean budget hotel, located near Jalan Kedungdoro within a shopping area.

The bathroom smells, and the exit area is hot.