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Royal Regantris Cendana

Explore Royal Regantris Cendana

Overall Ratings & Reviews Royal Regantris Cendana

Traveloka (2.722)
8,5
Very Good
From 2.722 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,3

Location

8,8

Service and Facilites

8,6

People often mention about Royal Regantris Cendana
All
Staff Friendliness (68)
Room Space (61)
Bedroom (61)
Distance to City Center (58)
Accessibility (53)
Check-in/out Time (53)
Ambiance (53)
Bathroom (51)
Family Friendly (50)
Wifi (50)
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Traveler Reviews Royal Regantris Cendana

Number of reviews per page
20
40
Customer reviews
d***a
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 day(s) ago
The room is spacious enough for two people, and even for children. The room is clean, comfortable, and well-equipped with complete amenities, and the location is centrally located.
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Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 day(s) ago
Booked a deluxe room, which includes a mini fridge and TV (no smart TV yet). The room is spacious enough for a married couple. The room is clean, cool, and offers a city view. Excellent service, and the staff are excellent. Thank you very much.
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Yoyok S.
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Transit
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8,2
/10
Reviewed 4 day(s) ago
The room is quite comfortable for a family. Awesome.
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Excellent service, clean and tidy rooms, and a varied breakfast menu.
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S***l
icon-Transit
Transit
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9,4
/10
Reviewed 6 day(s) ago
A comfortable hotel with a strategic location in central Surabaya. The staff are very friendly, and the rooms are spacious and clean. Close to Tunjungan Plaza, making it easy to get around during your stay. Recommended for staycations and business trips.
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H***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Friendly, spacious, comfortable rooms, but if you want early check-in you will be charged 200 thousand.
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M***d
icon-Leisure
Leisure
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9,1
/10
Reviewed 1 week(s) ago
Great and spacious rooms, close access to everywhere.
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Siwi E. W.
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9,4
/10
Reviewed 2 week(s) ago
Spacious, clean rooms, friendly staff, close to Tunjungan Plaza.
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Fauzy S. W.
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Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 2 week(s) ago
However, we were told to wait 15 minutes at check-in, and the breakfast menu could be improved. The staff were friendly, though. Overall, everything was good.
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It's crazy good, the service is also very friendly, it's really worth it
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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B***s
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
I got deluxe room 811 with a city view. Because it's in a corner, it offers a view of the road. I really liked the atmosphere and proximity to the airport transfer service. The staff was helpful, and even a prayer mat was provided free of charge. The amenities are complete, clean, and everything is in great condition. I'll definitely visit again.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A delightful experience! From the speedy check-in process, the well-maintained room quality, the extensive and enjoyable breakfast menu, to the responsiveness of the security guard in the courtyard to greet and manage car check-in and check-out.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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abraham j. m.
icon-origin-TRAVELOKA
7,2
/10
Reviewed 3 week(s) ago
The room was old and the toilet was not clean. This hotel has to upgrade the room and toilet. Check-in was fast and helpful.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Abraham Jacob Maringing, Sincerely, Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted to hear that you had a memorable time at Royal Regantris Sendana. We apologize for the issue regarding the cleanliness of the bathroom in your room. We have informed the relevant department to address this matter. Thank you again for choosing our hotel. We hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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L***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Recommended! If I go back to Surabaya, I'll definitely come back here again. It lived up to my expectations and didn't disappoint. 😍
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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TAUFIQURRACHMAN S.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The rooms are very spacious and very comfortable, close to the city center. Cleanliness is good. No connecting rooms are available.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Taufiqurachman S., From the Royal Regantris Cendana Hotel, we respectfully thank you for taking the time to write a review of your stay. We are delighted to hear that you had a memorable time at the Royal Regantris Cendana. Thank you again for being our guest. We hope to welcome you back to the Royal Regantris Cendana for your next stay. Sincerely, Fajar Putra, Front Office Manager, Royal Regantris Cendana Group
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The staff is friendly, the rooms are appropriate and clean.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, and the room was top notch. Thank you very much.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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N***h
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Comfortable in a variety of conditions, whether you're just in transit or on a family trip. The rooms are clean, and the staff is friendly and helpful, from the security guards to the front desk.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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N***h
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
I've stayed several times but it's never disappointing. If there's a problem with the room, the staff are very responsive.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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t***l
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The Royal Regantris Hotel is the most comfortable and close to delicious food. I'll definitely come back here if I'm in Surabaya. Best of luck!
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you had a memorable time at Royal Regantris Sendana. Thank you again for choosing to stay with us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajar Putra, Front Office Manager
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