Overall Ratings & Reviews Melissa Hotel Nha Trang

In the room selection section, there is no option for sea view or street view. So when booking, there is a note for sea view, but when checking in, the staff said "Booked a regular room but asked for sea view". I think the hotel did not read the guest's note and showed an attitude.

I stayed here for 2 nights, opposite the beach, very convenient for sunbathing and swimming.

The first time my family of 6 stayed here. Very ok, convenient. The staff and security guard were very enthusiastic. Next time I will visit again 👍

Enthusiastic staff, beautiful sea view, convenient for swimming, buffet has few dishes

I stayed here for 3 nights. All good except the cleaning. The room was not cleaned, especially the floor. They might replace amenities only.

The receptionist and the janitor were all unfriendly.

Clean hotel, nice facilities, delicious breakfast

Excellent 10 points, enthusiastic and helpful staff

The rooftop is very peaceful, especially at dawn it's wonderful...After swimming in the pool, go down to the 1st floor for a delicious breakfast buffet...!!

The staff is very enthusiastic, super ok, everyone should be at the security guard, it's very ok laaaaaa

staff attitude is bad, room is dirty

ok, enthusiastic staff, breakfast buffet not diverse

enthusiastic staff, cute security guard

The receptionist is super enthusiastic in consulting and helping customers. The room is clean, the security guard is enthusiastic.

2nd time here and everything is still great and just keeps getting better

The receptionist seemed to not care much about the customers because during my stay I could not use the wifi in the room and I reported it to the receptionist, the receptionist reported the maintenance staff to check and confirmed that the wifi was working normally even though my girlfriend and I showed the maintenance staff that our phones could not connect. The room space is true to the picture but the equipment in the hotel is very poor, the chairs in the room have stains that seem to be from a long time ago and on the armrest there are many eyelid stickers still stuck on it, it seems that the housekeeping department did not clean the room thoroughly when cleaning the room. And on the second day, 2 housekeeping staff came to our room to ask if the room was cleaned, the young housekeeping staff had a very unpleasant attitude when I reported that we did not need to clean the room at the moment, while the older housekeeping staff was very happy with me when I reported that and even gave us 2 bottles of water. The floor in the room felt very sticky and after walking barefoot in the room my feet were dirty. The buffet at the restaurant was good, rich and varied

The hotel is ok everyone, you should come and experience it directly

Overall ok but there should be more breakfast options to choose from and the room is not soundproofed well.

The hotel doesn't even have a place to park motorbikes. The staff just looked and then went in without any help parking or getting in. They left the guests standing outside!

Good room and facilities, nice view but noisy