Overall Ratings & Reviews Great Diponegoro Hotel Surabaya

Everyone wholeheartedly welcomes and serves, thank you.

Every time I go to Surabaya, I always stay here because I just feel it's the right place.

One day stop by before my sister goes umroh..., kind of happy for the children... 😁

The bedroom, bathroom, and lobby are clean. The staff are friendly and the price is reasonable. The WiFi speed is the only thing that might need to be reviewed. Overall, it's OK and highly recommended. Thank you.

• When checking in, the FO staff were not very friendly and informative. • The HK staff were very friendly. Hopefully, the service will be even better in the future.

I got a room with a pretty bad AC leak and it took a long time for the front office to move the room. Luckily, they were helped by an engineering officer who was quite alert. Please, male FO officers should be more responsive, the others are already okay.

Very comfortable, I recommend staying here if you want to staycation.

Very nice, clean room, clean bathroom, friendly receptionist service, I checked in at 3 in the morning, and they were on standby 24 hours, thank you for your service.

I've been very happy and have stayed there many times because the price is lower than other hotels. It's close to Pasar Turi Station, Bu Rudy Depot, and Indomaret, which has no parking fees. Drinking water is refilled using a Coway machine, which is not available at other hotels. The bathroom is clean and the towels still smell good and don't look worn. Getting in and out of the hotel is easy, finding parking without any hassle. Check-in and check-out are very fast, you could say lightning fast. Hopefully, if I need to return to the area, I'll stay at this hotel again. Keep up the low prices and 5-star service.

2x stay here was very pleasant because they provided bolsters which are not available in other hotels.

The best. Friendly service

The hotel is clean, affordable, centrally located… Comfortable.

The location is strategic, close to food and snack shops. As soon as I entered the room, I immediately wanted to sleep. Okay, I can do it again. Thank you.

The staff and employees were very helpful and friendly. The service was also very friendly.

The atmosphere of the rooms and hotel area is very clean and pleasant.

Everything is great. Only the AC wasn't cold yesterday. But it's been fixed by the hotel AC technician.

Great and suitable for transit in SBY👍

Affordable hotel with good services

This is the 5th time I have stayed here, which means it is a comfortable hotel to stay in.

The male hotel staff are very humble. The room is clean, the toilet is clean, the AC is cold. The TV is good. The Wi-Fi is good. There's a tall mirror so you can take a full-body look. The room is bright. Drinking water is refillable. There's a KFC and an Indomaret right next to the hotel. I intentionally skipped breakfast because I wanted to eat outside. I stayed here for 2 nights. Alhamdulillah, I'm satisfied. Please always improve the service. Note to the female staff, please be friendlier in serving you.