Overall Ratings & Reviews My Studio Hotel Kualanamu Airport Medan

The room was clean, and is among the most affordable around the airport. But I wish they had made it clearer what the rooms look like. I reserved a 'studio' but it was nothing like studio; it was more like dormitory or capsules. They should have made it clear in all platforms. Also, the toilets smell piss; it wouldn't hurt to have them cleaned twice a day. But that's all fine for an overnight layover. My major disappointment is with the airport shuttle service: it's a daylight robbery. The website as well as the reception told us that it costs Rp 50,000 per trip. We booked one for 4.30 am the next day (there were 3 of us). When we were ready to board, the driver suggested us not to take that trip and wait for the next trip instead (The reason was that there were already two white guys on that trip, and HE SAID that white people smell stink! Very unprofessional!). I was already suspicious and annoyed, but I let it go. He came back 20 minutes later and drove us to the airport, along which he keep talking about how bad white guys smell. When he dropped us off, he asked Rp 100,000, saying that it's weekend so a different rate applies. Rubbish! I don't mind the cost, but being scammed in your own country is another level of disappointment. I was in a rush and didn't want to argue, but let this bad behavior be not tolerated because it gives a bad reputation for the whole city or even country.

The TV doesn't turn on and there is no hot water.

The staff and owner are very friendly ☺️

Already stayed here many times. Really good for solo traveler. All clean and comfortable.

The room temperature quite hot. Some of the air conditioning is not working. And the locker to keep your important things also broken. You need to bring you laptop/ important things with you all the time

The location is great for the airport. The room itself was very clean, the bathroom could do with a little more cleaning.

The aircond is good. we booked a dorm room but upgraded to a private room for another 100,000 idr.

The cleanliness of the hotel is very well maintained and the location is also very strategic with many dining places and mini market nearby.

Good price quality, nice place to spend the night before an early flight. Recommended for budget travelers.

The bathroom is outside, there are four and it is clean. Capsule model hotel.

There has mini market and some restaurants nearby. The right and economical place for transit...

Free refill of drinking water. Affordable restaurants and indomaret nearby. Bigger chill out area would be good.

There is coffee shop and a few places to eat around. The cheapest stay near airport with good deals.

There is coffee shop and a few places to eat around. The cheapest stay near airport with good deals.

Good just for waiting transit flight. The location is only 7km away from the airport.

I like this property because the price is reasonable for transit hotel. The bed is clean.

wow , everthing was amazing, very clean, people very humble and helpful so friendly .

The cleanliness of the hotel is very well maintained and hospitality of the staff is five star.

strategic location and price according to budget. But for transit is okay.

The room is not suitable for elderly people. The location is on the 4th floor, up the stairs and there is no elevator.