Overall Ratings & Reviews Solitaire Bangkok Sukhumvit 11

The bathroom is wet, the water does not flow properly. The room is old.

We stayed from sept. 14-17, and our experience is awesome. We were accommodated at once despite we arrived too early for the check in time. The staff were all nice. Mr. A at the concierge is helpful in showing us through the map how to get to one place. The breakfast is good we enjoyed it. The rooms are clean and spacious.

Bed is super soft. We love it. Breakfast can be better not much choice and not tasty. Swimming pool is OK but not enough chairs. Location is perfect. There are a lot restaurants and bar.

nice hotel, great location, near to everywhere. I'll be back here again 😊

the hotel was very good. take a ride of boat from behind river of solitaire to central world to avoid traffic jam, save time and a good experience. door staff are very friendly in the hotel during our stayed. Love the cleanliness of the room.

This hotel is perfect. The room is super clean. Reception service is definitely great. Overall are satisfied with the hotel service and staff

Almost perfect, it's just that the shower room is too small and the shower water is also less heavy then the water temperature can change by itself without setting

Almost perfect, it's just the shower shower water is not so heavy and the temperature of the water can change by itself.

The staff at the front office did not solve the problem well. Showing a disgruntled expression Reserve 3 people and request a single bed for 3, but will request to collect additional bed fees while on the other hand. You can successfully manage the same booking. And do not need to pay more

1. I booked Grand Deluxe - 2 rooms - 5 nights straight, and as you can see, it’s not the same with what posted - where is the view they posted on the app? They have different towers, and for 5 days with Grand Deluxe so-called - the second most expensive room, I stayed in the furthest tower, it took a while to walk to the ground hall. Small elevator and smelly hall in my floor. 2. They asked me to deposite for mini-bar - in which 1 room = 163USD. 2 rooms = 326USD TOTAL. Like I paid 1 day 100usd/room and now they ask me to deposit 163usd for minibars? How expensive their mini-bars can be? They didn’t even state this rate on the app. I asked them to deposite 100 SGD and 2 million VND = almost 100USD - they only accept 100SGD :) After discussing - we are like 4 persons but on business trip so didn’t bring that much of cash, they said normally they charge 163USD, but for my case - they discount, accepted the deposite 100SGD for 2 rooms - but must remove the mini-bar in both rooms. So what’s the deposite about again? Like your deposit can be flexible? Based on what factor? Gender? Nationalities? 3. I fell off on the street so I went back to hotel to clean by thigh with their towel. I folded (not even nicely fold, like halfway fold only) and left on the sink. And ya, as you can see they didn’t change your towel, they only unfold it and set it in place :) I’m really doubt about my bed sheets and other stuffs. 4. Their water supplies are shared among rooms, even hot water. I got minor burn on my shoulder while having shower, cause the water was suddenly extremely hot - I guess there was a guy just join in the shower game :) - then got back to my desired temperature after a few seconds. It happened for 5 days I stay there, so ya, sure that will happen to you all. 5. The food quality is so so - edible I would say. Not many options at all. I saw the same cake, meat, noodles, vegie in 5 days straight :) Other than all of annoying stuff above, the staffs are friendly and helpful, nice drink at the grand hall. Hope online agent may see this and have serious action. Or else, if you are ok with all points above, this is a good place to stay :)

Good location. Many restaurants. comfortable hotel. mattress width of 2.2m wow.

Very good hospitality. People from the hotel was really helpful. Especially the concierge. Apologies that I did not write down his name. We stayed 3 nights. My friend room having problem with air conditioner, the request to change room was attended in short and arrangement for replacement was satisfy. They have stayed in 3 different room for 3 nights. One down point. Having the feeling that the bath towel needs to be replaced. It's yellowish.

First, book the room with the app to check in. The staff informed me that the room was full room to a deluxe room.

Room is prefect for couple. Staff are nice 1min walks to family mart & 7 Evelen.

Hotel room was clean and spacious.

Clean accommodation, good service staff Breakfast is good to eat.

Strategic location and not disturbed by crowd activities in the environment. Hotel room is good and in a maintained condition. Halal restaurants are around the hotel and can be reached on foot.