Overall Ratings & Reviews Zen Diamond Suites Hotel

We were not satisfied with the following: - Upon arrival and departure from the hotel, staff did not help to carry luggage as well as opening the door for guests. They stood together and talked to each other. Guests open the door themselves, carry their luggage up and down the stairs, while many employees stand talking and laughing. - My wife and I are in room 2004, the staff bathroom is not scrubbed, sticky and slippery. On the first day of arrival, when I went to the bathroom, I saw a bun stuck in the bathroom wall. Look very unhygienic. - On the first day, I pressed Do Not Disturb when the staff came in to clean. - Blankets and mattresses are dirty. Me and my wife were itchy, allergic and had acne

pleasant place to think. Quiet gentle enthusiastic staff

Arrange a room slowly, wait a long time to get a room. The guard is contemptuous, not hospitable

Our regular hotel in Danang since we always enjoy our stay at this property. Centrally located with new spacious rooms. The view from the rooms is magnificent. Staff are friendly and helpful. Recommended hotel in Danang.

Everything good except one thing, when we stay here it’s raining whole night so I can’t go out with some friends so I invited them to go to our room. I know your policy after 10pm . But we just want to talk a little bit together around 15’. But your staff very impolite he call many times to disturb us and come to our room with security and his attitude very bad. What’s up ? This is your service ?

Amazingly, I traveled with girls to rent a family room, entered the hall with a sweet and cool scent. Our room is like a spacious apartment with 2 bedrooms, kitchen and living room which are tastefully, warmly and modernly designed. Especially the toilet is very modern and interesting in Japanese style. What makes me feel very comfortable and enjoy this trip is the extremely smooth, comfortable bed and very good sleep. If everyone comes here, try eating a salad at a Japanese restaurant on the 5th floor, our sisters really like the food at this restaurant. Morning buffet diversity of delicious dishes and attentive care of staff. Also on this floor, we were able to enjoy very comfortable sauna. However, there are still some things if the hotel does better, it will surely have more positive feedback such as the absence of a concierge to carry the luggage as we do and not be instructed to use the card when going on the ladder. machine, the second is that the modern toilet in our room smells bad. Even after this trip, though, I introduced my friends and relatives to this client as well as the next time, I will definitely choose this place to rest.

Room layout is quite good, nice view, balcony welcomes sunshine quite virtual. Breakfast has little choice, minus point is here.