the hotel itself is great, but the things that I don't satisfied was booking trough app. when I arrived at hotel, they don't find my booking ticket (check in at 2pm, I arrived at 1pm). then I go out for lunch while the hotel trying to confirm my booking. I came back to hotel on 5pm, luckily they said that they has confirmed my booking for 1 night...??? my booking suppose to be 2 night. again the hotel need to confirm again. fortunately, they ask me to check in first while they are confirming my 2nd night stay.. whatever.. actually I made this hotel booking using flight + hotel promo.