BK
Bibib K.
10,0
/10
Reviewed 1 week(s) ago
The staff is friendly, the place is clean.
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Ana Hotel Jakarta
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Overall Ratings & Reviews Ana Hotel Jakarta
Traveloka (3.198)
8,5
Very Good
From 3.198 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
7,8
Location
8,8
Service and Facilites
8,4
People often mention about Ana Hotel Jakarta
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Bedroom (61)
Distance to City Center (57)
Ambiance (55)
Bathroom (55)
Staff Friendliness (52)
Accessibility (46)
Room Space (45)
Hotel Area (45)
Surroundings (39)
Wifi (32)
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Traveler Reviews Ana Hotel Jakarta
Number of reviews per page
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40
Customer reviews
Fahira H.
Leisure
10,0
/10
Reviewed 2 week(s) ago
I have become a regular at this hotel every time I go to Jakarta.
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Accommodation's Reply
29 Oct 2026
Dear Mrs. Fahira,
Thank you for your continued trust in ANA Hotel Jakarta! We’re delighted to be your preferred choice whenever you visit Jakarta for business. It’s always a pleasure to welcome you back, and we look forward to making your future stays just as comfortable and enjoyable. See you again soon.
Warmest regards,
Management ANA Hotel Jakarta
Fahira H.
Leisure
9,4
/10
Reviewed 2 week(s) ago
I have been a regular at this hotel every time I go on business to Jakarta.
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Accommodation's Reply
29 Oct 2026
Dear Mrs. Fahira,
Thank you for your continued trust in ANA Hotel Jakarta! We’re delighted to be your preferred choice whenever you visit Jakarta for business. It’s always a pleasure to welcome you back, and we look forward to making your future stays just as comfortable and enjoyable. See you again soon.
Warmest regards,
Management ANA Hotel Jakarta
H***i
Leisure
8,7
/10
Reviewed 6 week(s) ago
Room is large, toilet is spacious and clean but hot water is not hot and towels are smelly! Please change laundromat.
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Nb
Noraidah b. M. H.
9,4
/10
Reviewed 6 week(s) ago
Sincere thanks to the security guy who helped send my husband to the clinic and hospital. He accompanied us throughout the ordeal. Really appreciate his presence, care, and concern.
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jelita a.
9,4
/10
Reviewed 6 week(s) ago
The rooms are comfortable, the staff is friendly, and the location is close to everything.
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jelita a.
Business
8,8
/10
Reviewed 7 week(s) ago
I often stay here because I am satisfied.
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U***I
8,4
/10
Reviewed 8 week(s) ago
Room spacious and looks new. Location is good. The only downside are the so-so breakfast choice and bad smell towels and old bedsheet.
1 people find it helpful
ZA
Zulkifly A. R.
Leisure
8,5
/10
Reviewed 9 week(s) ago
Good location. Friendly staff. Clean room and value for money.
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N***r
8,7
/10
Reviewed 11 week(s) ago
The staff are all good, very close to Thamrin City, Grand Indonesia and Plaza Indonesia but there is one smell that is unable to describe.
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Accommodation's Reply
29 Sep 2026
Dear Ms Nur,
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
M***y
Leisure
9,7
/10
Reviewed 12 week(s) ago
The hotel staff was friendly and check-in was easy.
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Accommodation's Reply
29 Sep 2026
Dear Ms Merry
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
mf
mohammad f. s.
8,5
/10
Reviewed 12 week(s) ago
Close to shopping centers and Bundaran HI.
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Accommodation's Reply
29 Sep 2026
Dear Mr Mohammad,
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
M***u
9,7
/10
Reviewed 14 week(s) ago
It is better to use a jet washer for the toilet.
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Accommodation's Reply
29 Sep 2026
Dear Mr./Ms./Mrs./Mr./Ms./Mr./Mrs./Ms./Mr./Ms./Mr./Mrs./Ms./Mr/Mrs./Ms ...
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m***d
8,5
/10
Reviewed 14 week(s) ago
Good to stay. All near and new.
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Accommodation's Reply
29 Sep 2026
Dear Value Guest
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
M***D
6,5
/10
Reviewed 17 week(s) ago
1. Hand shower broken and leak. 2. Towel smelling very bad.
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F***n
Leisure
9,4
/10
Reviewed 18 week(s) ago
Strategic location, friendly staff, the room we stayed in was clean.
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Accommodation's Reply
16 Jul 2026
Dear Mr Fandy.
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
K***l
Leisure
8,4
/10
Reviewed 20 week(s) ago
Everything is okay, but the bath towels have a bad smell. Always ask to change them. The staff are very nice and helpful. I will come again.
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Accommodation's Reply
16 Jul 2026
Dear Ms Khairunissa,
Thank you for taking the time to write about your stay experience at our place, and we also apologize for any unpleasant incidents during your stay. We have forwarded this to the relevant departments to take appropriate preventive measures. Hopefully we can welcome you back on a future visit.
Management Ana Hotel Jakarta
M***a
Leisure
8,5
/10
Reviewed 20 week(s) ago
The hotel is pleasant, access to everywhere is very good and practical.
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Accommodation's Reply
16 Jul 2026
Dear Ms Maya,
Thank you for sharing your comment and we happy to know that you have pleasant stay with us.
Management Ana Hotel Jakarta
A***i
Leisure
9,4
/10
Reviewed 21 week(s) ago
The staff is very friendly, it's close to everything, and it's in the city center. If I ever go to Jakarta, I'll definitely stay at Ana Hotel again 👍🙏
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Mr. Andrey, Thank you for taking the time to write a review about your stay with us. We are delighted to hear that you were impressed with our facilities and services. We hope to welcome you back again on your next stay. Management, Ana Hotel Jakarta
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Verified Traveler
Leisure
10,0
/10
Reviewed 21 week(s) ago
Very close to Thamrin City and Grand Indonesia, Plaza Indonesia, Tanah Abang, and close to everything. Ana Hotel is the best 👍🙏
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2 people find it helpful
Number of reviews per page
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