Check-in was asked for manually until he asked for proof of payment even though he already knew there was a booking for us. Entering the room, the bed was not replaced with bed linen from the previous guest because there was a lot of hair falling out that wasn't ours, food residue behind the bed cover, shower water disposal there was still bath foam left, and the hair of the previous guest. The bathroom is still wet and muddy everywhere. Dirty floor, no mat. The bedroom window is broken, it can't be locked, only a paper block which is dangerous because it can still be opened from the outside. Finally, it was said to check out at 11 if it wasn't fined. Really the worst hotel I've ever stayed at in Bali. Won't come again.