8,8
Very Good
From 4.059 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,4

Location

9,0

Service and Facilites

8,9

People often mention about ARTOTEL Yogyakarta
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Staff Friendliness (55)
Bedroom (51)
Surroundings (46)
Room Space (46)
Accessibility (43)
Hotel Area (41)
Variety (41)
Ambiance (40)
Distance to City Center (39)
Bathroom (39)
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Traveler Reviews ARTOTEL Yogyakarta

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40
Customer reviews
D***e
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Transit
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10,0
/10
Reviewed 2 day(s) ago
Friendly staff, clean, nice, strategic location, comfortable.
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Subrata P.
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9,7
/10
Reviewed 3 day(s) ago
The facility is good. The staff response is good.
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D***h
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9,1
/10
Reviewed 3 day(s) ago
I booked the room even though it was non-refundable. I had an event in Malioboro, which turned out to be quite far from the hotel, but since I couldn’t cancel, I decided to make the most of it. I contacted the staff before arrival, and the room was already prepared when I checked in. The in-room dining was delicious, though the price is about what you’d expect from a four-star hotel, on the expensive side. The surroundings were amazing, with plenty of restaurants and food stalls nearby. I took a morning walk and visited Gudeg Yu Djum Pusat, which was only about a 10–13 minute walk away. The restaurant in the hotel offered a decent variety, nothing too excessive, but not too little either. I do hope they could add more beverages and fresh fruit to the breakfast selection. Overall, the staff were excellent, very hospitable and professional. I really have no complaints.
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A***a
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Business
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8,4
/10
Reviewed 7 day(s) ago
Everything is okay except for breakfast. From the first to the fourth day, the menu is the same, only the side dishes are different, and please improve the taste because it is predominantly sweet, fishy, and cold.
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Accommodation's Reply
09 Aug 2025
Dear A*a, Warm greetings from Artistic Hotel Artotel Yogyakarta. First of all, we would like to thank you for choosing Artotel Yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for your review through Traveloka. Regarding the feedback you have provided, we have coordinated with the relevant department to evaluate it as an effort to improve the quality of our food and services in the future. We hope to have the opportunity to meet again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan. General Manager
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C***a
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Business
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8,8
/10
Reviewed 1 week(s) ago
The swimming pool is too small and ineffective.
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Accommodation's Reply
09 Aug 2025
Dear C*a, Warm greetings from Artistic Hotel Artotel Yogyakarta. We would like to thank you for choosing Artotel Yogyakarta as your accommodation during your visit to Yogyakarta. Thank you also for your review through Traveloka. We hope to have the opportunity to meet you again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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R***a
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Staycation
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9,1
/10
Reviewed 2 week(s) ago
Actually everything was ok..but during my 3-hour stay, the outside noise was really loud..it seemed like the room wasn't soundproof, maybe because I stayed on the weekend. When I had breakfast, my name was crossed out and it was assumed I had already had breakfast..they asked how many people were staying with me even though it was just the two of us 🤷‍♀️hopefully it won't happen again
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Accommodation's Reply
05 Aug 2025
Dear R*a, Warm greetings from Artistic Hotel artotel yogyakarta, First of all, we would like to thank you for choosing artotel yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for your assessment given through this Traveloka review. We apologize for your inconvenience during your stay at artotel yogyakarta, regarding the soundproofing of the room and also the guest breakfast list at the restaurant. We have coordinated with the relevant departments to ensure that incidents like this do not happen again in the future. Currently, we are continuing to make improvements to further enhance the quality and standard of our services. We hope to have the opportunity to meet again and provide better service when you return to artotel yogyakarta for your next visit. Sincerely,. Andre H. Binawan. General Manager
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Dinda A. R.
icon-Leisure
Leisure
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9,7
/10
Reviewed 2 week(s) ago
All went well and the experience was great. Only the TV in the room 606 was error upon checked in, the engineering came & fixed the TV already & it worked. Only after I came back in the evening after sightseeing & turn it back on the TV error again. Otherwise the stay was pleasant 🤍
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Accommodation's Reply
05 Aug 2025
Dear Dinda A. R, Warmest Greetings from The Artistic Hotel ARTOTEL Yogyakarta... Thank you for staying with us during your visit to Yogyakarta. With this letter we would like to thank for your kind attention by giving us your review to Traveloka during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience. I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL Yogyakarta We hope that we will have the opportunity of welcoming you back to our hotel in the future. Best Regards, Andre H.Binawan General Manager
Ervina a.
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10,0
/10
Reviewed 3 week(s) ago
All good, recommended anyway
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Accommodation's Reply
05 Aug 2025
Dear Ervina A. Warm greetings from Artistic Hotel Artotel Yogyakarta. Thank you for choosing Artotel Yogyakarta as your accommodation during your visit to Yogyakarta. Thank you also for your review through Traveloka. We hope to have the opportunity to meet you again and provide you with better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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Miftachus S.
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9,4
/10
Reviewed 3 week(s) ago
The general facilities are okay. The room and bathroom are well-maintained and clean. The location is very strategic, with many delicious restaurants nearby, so you can explore the area while you're there. The breakfast menu is varied, befitting a 4-star hotel. The taste is 7.5/10. The hotel's design is very artistic, but the rooms aren't soundproof.
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Accommodation's Reply
05 Aug 2025
Dear Miftachus S., Warm greetings from Artistic Hotel Artotel Yogyakarta. Thank you for choosing Artotel Yogyakarta as your accommodation during your visit to Yogyakarta. Thank you also for your feedback and feedback provided through Traveloka. We hope to have the opportunity to meet you again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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M***d
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Leisure
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10,0
/10
Reviewed 4 week(s) ago
Good job for staff receptionist, door men, security, restaurant, and massage
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear M***d, Warmest Greetings from The Artistic Hotel ARTOTEL Yogyakarta... Thank you for staying with us during your visit to Yogyakarta. With this letter we would like to thank for your kind attention by giving us your review to Traveloka during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience. I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL Yogyakarta We hope that we will have the opportunity of welcoming you back to our hotel in the future. Best Regards, Andre H.Binawan General Manager
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
Room: Hard mattress, no hair dryer, kettle combined with coffee machine, overhead shower doesn't drain water. Breakfast: Limited selection, taste nothing special. Hospitality: So-so, nothing remarkable. Overall 7.5/10. Plus points: Spacious, clean room, and great location.
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Accommodation's Reply
23 Jul 2025
Dear F*a, Warm greetings from Artistic Hotel Artotel Yogyakarta. First of all, we would like to thank you for choosing Artotel Yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for your review through Traveloka. Regarding the feedback you have provided, we have coordinated with the relevant departments to evaluate it as an effort to improve the quality of our facilities and services in the future. We hope to have the opportunity to meet again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan. General Manager
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Puji L.
icon-Leisure
Leisure
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8,8
/10
Reviewed 4 week(s) ago
It's good for transit stays, but it's not soundproof so you can still hear the sound of motorbikes on the road, but the location is strategic.
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Accommodation's Reply
23 Jul 2025
Dear Puji L., Warm greetings from Artistic Hotel Artotel Yogyakarta. We would like to thank you for choosing Artotel Yogyakarta as your accommodation during your visit to Yogyakarta. Thank you also for your review through Traveloka. Regarding your feedback, we have coordinated with the relevant departments to evaluate it and improve the quality of our facilities and services in the future. We hope to have the opportunity to meet you again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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Muhamad L. A. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was a great family vacation at the Artotel. It was comfortable, the food was delicious, and the staff were friendly. Thank you. I hope you stay here consistently.
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Accommodation's Reply
15 Jul 2025
Dear Muhamad L.A.H., Warm greetings from Artistic Hotel Artotel Yogyakarta. We would like to thank you for choosing Artotel Yogyakarta as your accommodation during your visit to Yogyakarta. Thank you also for your review of our food and staff service through Traveloka. We hope to have the opportunity to meet you again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The Wi-Fi isn't very fast, although it's very easy to access. Hopefully, it can be improved! Thank you.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear A*a, Warm greetings from Artistic Hotel Artotel Yogyakarta. First of all, we would like to thank you for choosing Artotel Yogyakarta as your place to stay during your visit to Yogyakarta. Thank you also for your review given through Traveloka. We hope to have the opportunity to meet you again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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Putri M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The staff very friendly and helpful, we happy that we choose this hotel for our vacation.
2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Putri M, Warmest Greetings from The Artistic Hotel ARTOTEL Yogyakarta... Thank you for staying with us during your visit to Yogyakarta. With this letter we would like to thank for your kind attention by giving us your review to Traveloka during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience. I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL Yogyakarta We hope that we will have the opportunity of welcoming you back to our hotel in the future. Best Regards, Andre H.Binawan General Manager
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was a great experience to stay here. The location is perfect for those who like to explore Jogja. Food was amazing, both breakfast & the restaurant. Room was spacious & clean. The most important is the staff were all very helpful & friendly. Loved it!
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Accommodation's Reply
15 Jul 2025
Dear N***l, Warmest Greetings from The Artistic Hotel ARTOTEL Yogyakarta... Thank you for staying with us during your visit to Yogyakarta. With this letter we would like to thank for your kind attention by giving us your review to Traveloka during your experienced stay with us. Your Review will be shared with the team for giving you a delightful service and making a memorable experience. I personally sincerely thank for your kind attention and truly wish that you will continue your support towards ARTOTEL Yogyakarta We hope that we will have the opportunity of welcoming you back to our hotel in the future. Best Regards, Andre H.Binawan General Manager
G***t
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
comfortable and friendly service and the food menu is varied and delicious thank you
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Accommodation's Reply
09 Jul 2025
Dear G*t, Warm greetings from Artistic Hotel Artotel Yogyakarta. Thank you for choosing Artotel Yogyakarta as your accommodation during your visit to Yogyakarta. Thank you also for your feedback on our food and staff service provided through Traveloka. We hope to have the opportunity to meet you again and provide you with better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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Labibah
icon-origin-TRAVELOKA
6,7
/10
Reviewed 5 week(s) ago
the worst thing about artotel is the food. all the food served is not tasty.
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Accommodation's Reply
10 Jul 2025
Dear Labibah, Warm greetings from Artistic Hotel artotel yogyakarta, First of all, we would like to thank you for visiting artotel yogyakarta. Thank you also for your rating and stars given through this Traveloka review. We apologize for any inconvenience experienced during your visit to artotel yogyakarta, we have coordinated with the relevant departments to conduct an evaluation in order to meet all the expectations of our guests. Currently, we are continuing to make improvements to further enhance the quality and standard of our services. We hope to have the opportunity to meet again and provide better service when you return to artotel yogyakarta for your next visit. Sincerely, Andre H. Binawan. General Manager
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Labibah
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 5 week(s) ago
Why is it that the food in all Artotel is not delicious? Even I asked for Indomie (which is very easy) it was still not delicious 😢😢
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Accommodation's Reply
10 Jul 2025
Dear Labibah, Warmest Greetings from Artistic Hotel Artotel Yogyakarta, First of all, we would like to thank you for visiting Artotel Yogyakarta. Thank you also for your rating and stars given through this Traveloka review. We apologize for any inconvenience experienced during your visit to Artotel Yogyakarta. We have coordinated with the relevant departments to conduct an evaluation to meet all our guests' expectations. Currently, we are continuing to make improvements to further enhance the quality and standard of our services. We hope to have the opportunity to meet you again and provide better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan. General Manager
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D***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Highly recommended to stay here 👍
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear D*l, Warm greetings from Artistic Hotel Artotel Yogyakarta. Thank you for choosing Artotel Yogyakarta as your accommodation during your visit to Yogyakarta. Thank you also for your review through Traveloka. We hope to have the opportunity to meet you again and provide you with better service when you return to Artotel Yogyakarta for your next visit. Sincerely, Andre H. Binawan, General Manager
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Number of reviews per page
20
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