7,6
Pleasant
From 3.187 reviews
Provided by travelers on
Cleanliness

7,3

Room Comfort

7,5

Meal

7,6

Location

8,0

Service and Facilites

7,4

People often mention about Star Apartment by Star Hotel
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Bedroom (28)
Bathroom (28)
Ambiance (23)
Distance to City Center (20)
Surroundings (19)
Hotel Area (19)
Accessibility (16)
Staff Friendliness (16)
Wifi (14)
Check-in/out Time (12)
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Traveler Reviews Star Apartment by Star Hotel

Number of reviews per page
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40
Customer reviews
N***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
Thank you Star Apartment, thank God, my family had a comfortable and really fun vacation in Semarang, next time we go to Semarang we will stay again at Star Hotel.. 🥰
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,9
/10
Reviewed 1 week(s) ago
The toilet can't be used, I called the number listed but there was no response, the shower doesn't work smoothly
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1 people find it helpful
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Andreas A. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Strategic location, spacious parking area, large rooms.
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1 people find it helpful
y***a
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 week(s) ago
Great staff, great service. Only thing that needs to be improved is cleanliness. Overall, it's a comfortable stay.
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1 people find it helpful
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Lestia W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,0
/10
Reviewed 3 week(s) ago
So creepy, sob, I stayed on the 18th floor, and I had to take the elevator from floor P1 or P4, the receptionist was on the 6th floor, the apartment hallway leaked a lot, so I had to use a gallon of water to clean it, the room was dirty and full of dust, Seriously, I don't recommend it and I won't be coming back again. There's no one guarding the parking lot, and there are no parking tickets, so it's really scary.
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1 people find it helpful
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Intan Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Beautiful and strategic place, suitable for family
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A***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helped with the check-in process.
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3 people find it helpful
N***g
icon-origin-TRAVELOKA
8,1
/10
Reviewed 4 week(s) ago
Seriously, the view is beautiful, but the cleanliness isn't that great, to the point where I didn't take a shower because of the bathroom. I'd suggest improving the cleanliness of the bathroom. Try using white sheets, and wipe down the windows to make them shiny, so you can see the view more clearly.
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1 people find it helpful
B***s
icon-origin-TRAVELOKA
5,0
/10
Reviewed 5 week(s) ago
I was initially attracted by the clean-looking photos on the app. However, the reality when I entered the room was beyond my expectations. The room was not very clean, with the pillows and bed being less than spotless. The bathroom had a noisy exhaust fan. The toilet wouldn't flush. Parking and service were lacking; you had to go up to P6 to check in, and the atmosphere was less than comfortable.
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1 people find it helpful
M***n
icon-origin-TRAVELOKA
8,4
/10
Reviewed 5 week(s) ago
The room is worth the price, not bad for that price with a city light view.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
7,8
/10
Reviewed 5 week(s) ago
no wifi, even though it says there is in the application. when I stayed there, the room walls were damp, the shower faucet was broken, the towels were dirty, the bathroom was super dirty, the cabinets were dirty. on the positive side, the bed was comfortable and clean, the AC was cold, the room was spacious, with a nice view, and the security was good.
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Imas S. S.
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Thank you Star Apartment. Our short vacation was paid off by the spacious room facilities with complete facilities, Smart TV, refrigerator, water heater functioning well, the swimming pool on the 30th floor is very fun for children to take pictures while enjoying the view of Semarang city from a height... Just a suggestion for the apartment management to improve the cleanliness in the front office area so that the comfortable atmosphere starts from the first glance and directions should be placed in each room, because the apartment consists of several units and is one with the hotel.
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2 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 6 week(s) ago
The room is quite nice and clean, but the bathroom has a shower that is a bit broken and water only comes out on the left side. The rest is okay
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D***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Loyal to the subscription when in Semarang. Excellent service, clean, neat, comfortable.
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2 people find it helpful
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Friendly staff. Lots of dirty tissues under the mattress.
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5 people find it helpful
D***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Strategic location, near the mall, good and friendly service, clean. Recommended.
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Fadhil N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
The apartment staff was very friendly and helped me reschedule my room reservation because I chose the wrong date.
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3 people find it helpful
D***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Family three bedroom. Bakal balik lagi kesini dengan harga yg biasa saja tp ruangan super gede nyaman pelayanan bagus. Keseluruhan oke
3 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 16 week(s) ago
Strategic location, close to everywhere, swimming pool The view is good, can see the city of Semarang. The room is quite clean, but the room was not cleaned during the stay, maybe because it's an apartment... the bathroom has a strong water, but the floor is wet.
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3 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Clean, comfortable room, good service, strategic location, easy access.
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2 people find it helpful
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