Hello Florentina, Thank you for your input. We apologize for the inconvenience you experienced while staying at our hotel. Regarding drinking water, we provide free drinking water at the reception desk, and you can request it at any time. We will also ensure your room is cleaned regularly every day. We would like to assure you that there is no reason to believe there are ghosts at our hotel. Our hotel is always full of guests who are satisfied with their experience. We hope to make your next visit even more enjoyable. If you have any other needs or concerns, please do not hesitate to let us know directly at the front desk or via WhatsApp. Warm regards, Katia. Bonne Nuit Hotel.