Traveloka (7.563)
8,6
Very Good
From 7.563 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,8
Meal
8,4
Location
8,6
Service and Facilites
8,7
People often mention about Horison Ciledug
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Staff Friendliness (95)
Bedroom (89)
Hotel Area (89)
Bathroom (87)
Ambiance (85)
Room Space (82)
Taste (76)
Variety (75)
Family Friendly (70)
Accessibility (68)
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Traveler Reviews Horison Ciledug
Number of reviews per page
20
40
Customer reviews
u***h
Staycation
10,0
/10
Reviewed 3 day(s) ago
Very good service. Breakfast is varied and delicious. The staff are friendly.
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D***n
Business
10,0
/10
Reviewed 4 day(s) ago
Great, comfortable, lots of access, suitable for family vacations.
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A***i
Staycation
8,5
/10
Reviewed 6 day(s) ago
the place is very comfortable, quite spacious, the toilet is clean. there is only one thing lacking, I ordered a non-smoking room, but the towels smelled of cigarettes. the rest is very good. the food is also delicious, the price is appropriate
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J***m
Staycation
9,4
/10
Reviewed 1 week(s) ago
The security guard is very nice and friendly. Thank you, Mr. Reza.
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ls
lidya s.
10,0
/10
Reviewed 2 week(s) ago
Comfortable and nice, very good service.
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Accommodation's Reply
07 Jun 2025
Dear Mrs. Lidya s, thank you for taking the time to share your experience. Thank you for your positive feedback regarding our good employee service and comfortable hotel atmosphere that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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s***h
8,5
/10
Reviewed 2 week(s) ago
fast check in process, friendly hotel staff..
always go to Horison when in Jakarta
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Accommodation's Reply
07 Jun 2025
Dear Mr./Mrs. S*h, thank you for taking the time to share your experience. Thank you for your positive feedback regarding our friendly staff service and the rooms and fast check-in process that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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l***a
10,0
/10
Reviewed 3 week(s) ago
Will come back again for a staycation here
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Accommodation's Reply
30 May 2025
Dear Mr./Mrs. l*a, thank you for taking the time to share your experience. Thank you for your positive feedback about our hotel which made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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DA
Dita A. H.
10,0
/10
Reviewed 3 week(s) ago
the room is very clean! the staff is very helpful & friendly, especially the security guard Reza. thank you🙏🏻
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Accommodation's Reply
30 May 2025
Dear Ms. Dita A. H., Thank you for taking the time to share your experience. Thank you for your positive feedback regarding the service of our friendly staff and our clean rooms as well as the service of our security Reza who made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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S***a
Staycation
9,1
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the room is also very spacious. The design and view of the room are also good. The toilet is also very clean.
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear Mr./Mrs. S*a, thank you for taking the time to share your experience. Thank you for your positive feedback regarding the friendly service of our staff and our spacious rooms and very clean toilets that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service for our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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S***o
10,0
/10
Reviewed 5 week(s) ago
Everyone is friendly and very comfortable.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr./Mrs. S*o, thank you for taking the time to share your experience. Thank you for your positive feedback regarding the friendly service of our staff and our comfortable hotel that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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A
Astri
8,7
/10
Reviewed 5 week(s) ago
The staff told me that the spaghetti had to wait to be boiled first. When it was ready, it would be delivered to me, but I waited 30 minutes for the spaghetti to be refilled. The staff avoided me. When I asked if the spaghetti was not ready yet, he answered without empathy that it was not yet and just disappeared. I stayed on May 10, 2025.
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RR
Ronaldhy R.
10,0
/10
Reviewed 5 week(s) ago
The room is clean, comfortable, the AC is cold.
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Accommodation's Reply
16 May 2025
Dear Mr. Ronaldhy R, thank you for taking the time to share your experience. Thank you for your positive feedback regarding our clean and comfortable room and also the cold air conditioning that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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F***n
Staycation
10,0
/10
Reviewed 5 week(s) ago
Always a regular staycation here. The place is close to home, the service is also really good. The place is clean and fragrant.
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Accommodation's Reply
16 May 2025
Dear Mr./Mrs. F*n, thank you for taking the time to share your experience. Thank you for your positive feedback regarding our good employee service and our clean and fragrant hotel that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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Sri
Leisure
9,4
/10
Reviewed 5 week(s) ago
It's fun, but I always run out of breakfast 😂 Hopefully it can be improved in the future.
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E***a
9,4
/10
Reviewed 6 week(s) ago
Good. Improve again. The service.
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Accommodation's Reply
08 May 2025
Dear Mr./Mrs. E*a, thank you for taking the time to share your experience. Thank you for your positive feedback that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to welcoming you back. Warm regards, Kiki Triandini. General Manager
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Setiamah
10,0
/10
Reviewed 6 week(s) ago
Will be back there again. If there is a task.
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Accommodation's Reply
05 May 2025
Dear Mr./Mrs. Setiamah, thank you for taking the time to share your experience. Thank you for your positive feedback that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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A***g
Staycation
10,0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and helpful, the hotel is comfortable, the food is delicious.
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Accommodation's Reply
05 May 2025
Dear Mr./Mrs. A*g, thank you for taking the time to share your experience. Thank you for your positive feedback regarding our friendly staff, our comfortable hotel and delicious food that made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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u***h
Staycation
8,5
/10
Reviewed 8 week(s) ago
For the staff, all are friendly, the room is okay, the breakfast is okay, the cleanliness is also okay. For the receptionist, if possible, be friendlier. Because yesterday I was quite surprised by her words.
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2 people find it helpful
R***h
Staycation
8,4
/10
Reviewed 8 week(s) ago
Overall, it's nice and comfortable to get as requested. Only the toilet spray doesn't turn on automatically, you have to turn on the tap first.
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1 people find it helpful
A***n
10,0
/10
Reviewed 8 week(s) ago
the hotel staff was very friendly and helped me
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Dear Mr./Mrs. A*n, thank you for taking the time to share your experience. Thank you for your positive feedback regarding the friendly service of our employees who made your experience memorable during your stay at Hotel Horison Ciledug. We will continue to provide our best service to our guests, once again we thank you and we look forward to your return. Warm regards, Kiki Triandini. General Manager
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Number of reviews per page
20
40
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