The Journey Hotel

Explore The Journey Hotel
8,6
Very Good
From 1.331 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,3

Location

8,4

Service and Facilites

8,8

People often mention about The Journey Hotel
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Staff Friendliness (14)
Distance to City Center (11)
Bedroom (11)
Bathroom (11)
Ambiance (9)
Room Space (8)
Hotel Area (8)
Surroundings (7)
Accessibility (7)
Check-in/out Time (6)
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Traveler Reviews The Journey Hotel

Number of reviews per page
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40
Customer reviews
H***i
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
There's no tolerance for charging more than two people, even though we were only resting for a few hours. We were very disappointed that the facilities weren't up to par.
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1 people find it helpful
d***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Stayed one night at The Journey to rest before our Lava Viewing trip. Check-in and check-out were very flexible, starting at 3 AM, and the staff were friendly and helpful.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the hotel location is quite strategic. As for the cleanliness of the room I booked, the bathroom area was dirty. When I saw the toilet, it looked like it had never been cleaned, it was very yellow. The bathroom floor was a bit slippery, you have to be careful. The sink faucet was tilted. Then the TV was not a smart TV. Then the towels also looked like old towels, they were a bit yellowed because they were never replaced, but they smelled quite good. Then there was a short power outage at night. The bedside table also looked like it was about to fall off. I'm really sorry, with a relatively expensive price but the facilities provided were not commensurate. Hopefully, more attention can be paid to the facilities and comfort provided to customers 🙏🏻
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1 people find it helpful
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 13 week(s) ago
The hotel staff was very friendly, the rooms were very clean, and the amenities were complete.
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M***d
icon-origin-TRAVELOKA
8,3
/10
Reviewed 15 week(s) ago
The mattress looked like it was broken, the towels were torn.
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r***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 18 week(s) ago
It's highly not recommended for anyone. You'll be charged for even a slight late check-out. Staying at a hotel almost every day is highly not recommended.
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5 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 week(s) ago
Friendly staff, comfortable place
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,9
/10
Reviewed 29 week(s) ago
I booked between February 24th and 26th. For a price under 200,000 Rupiah, I think it's still okay and quite affordable. However, it's a shame the room's cleanliness wasn't maintained. The bathroom, especially the glass, looked dirty and had small animals. It gave the impression of being poorly maintained. The bedroom also had dusty areas and hairs. The bedsheets also had stains. Hopefully, cleanliness will be better managed in the future to make guests feel more comfortable.
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4 people find it helpful
K***k
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Comfortable, clean, healthy, strong, durable
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2 people find it helpful
V***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
Close to the city, and easy to find food
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1 people find it helpful
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Mita
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 41 week(s) ago
Awesome AC, I really like it, it's SO COLD
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3 people find it helpful
B***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 50 week(s) ago
Comfortable, clean rooms and close access to the city
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6 people find it helpful
A***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 59 week(s) ago
Honestly, I was hesitant at first about choosing The Journey, but somehow it turned out beyond my expectations! What can I say? Budget-friendly, very comfortable ambiance, strategic location, and most impressively, the staff was very friendly and attentive. For context, yesterday there was a water outage. The staff offered temporary access to the front hotel, and as an apology, I received two tote bags as souvenirs <3 I feel so lucky to be able to stay at The Journey. Good job to all the staff behind it!
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3 people find it helpful
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 61 week(s) ago
The hotel staff was very friendly, and I really enjoyed being able to shop around the hotel for very low prices. I'll definitely stay here again next time I'm in Yogyakarta. Thank you.🙏
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4 people find it helpful
M***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 63 week(s) ago
For a budget hotel, it's okay, but I suggest paying more attention to cleanliness, especially bathroom facilities (closets).
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5 people find it helpful
D***s
icon-Transit
Transit
icon-origin-TRAVELOKA
6,2
/10
Reviewed 64 week(s) ago
actually everythings fine, clean room, the housekeeper is fine and kind, but the receptionist ruin it. In a check out time she is not smile not even an inch, her eyes keep rolled up many times and the most shocking part is when Im in a park area, I heard she warmingly say goodbye to other customer with a long "makasih yaaaa" in a smile voice, but not to me. Is it because Im staying at the cheap room one? if it so then it makes sense this is the unfriendly hotel for the backpackers. Bye, nice to know you and never again. I stay during 20-21 june 2025. I always remember how people treat me.
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8 people find it helpful
H***y
icon-origin-TRAVELOKA
8,2
/10
Reviewed 65 week(s) ago
The hotel staff was friendly and checked in at night without a hitch, but the mattress in my room was hard, it felt springy and the pillow was very thin. Overall it's ok if you're only in Jogja for a short time.
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5 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,1
/10
Reviewed 83 week(s) ago
For the location of the hotel is quite strategic, close to the city center. Good facilities, checkin time on time. It's just that I'm not comfortable with the toilet, because the shower is small, it seems that it should be cleaned and maintained often by the hotel
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7 people find it helpful
N***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 86 week(s) ago
Overall okay. Comfortable and slow living. 8/10 yay!
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2 people find it helpful
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Glody S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 90 week(s) ago
awesome budget hotel, quiet hotel atmosphere, suitable for those looking for peace. not far from Taman Siswa and Prawirotaman. only the pillows are a bit thin for me. also the tv channels are not complete, many local tvs are down. the rest is awesome
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+3
4 people find it helpful
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