8,6
Very Good
From 560 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,3

Location

8,7

Service and Facilites

8,6

People often mention about NDC Resort & Spa Manado
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Room Space (13)
Distance to City Center (12)
Bedroom (12)
Accessibility (11)
Ambiance (11)
Bathroom (11)
Hotel Area (11)
Staff Friendliness (10)
Taste (8)
Surroundings (7)
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Traveler Reviews NDC Resort & Spa Manado

Number of reviews per page
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40
Customer reviews
G***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 day(s) ago
Nice hotel, clean, and good food. Good road access and not too far from the city center.
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Rolland D. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and very helpful with very good service provided and also the room is very nice, spacious and clean. Highly recommended to stay at this place
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+3
1 people find it helpful
Accommodation's Reply
17 May 2025
Thank you for giving a good rating for ndc resort & Spa Manado. We are happy to have you as a guest and hope to serve you again in the future.
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Y***s
icon-origin-TRAVELOKA
8,4
/10
Reviewed 8 week(s) ago
Need to improve the variety of presentation in breakfast. Overall good.
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Accommodation's Reply
26 Apr 2025
Thank you for your trust in our hotel. We are glad to hear that you had a good experience during your stay. We will continue to improve the quality of service for our guests, of course your suggestions and input will be improved again for better service.
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chandra s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
spacious and clean room, maybe because it's new so it's very clean. comfortable to stay here. the environment is also friendly for small children. it's just that there are only 20 TV channels, and most of them are Chinese TV channels, while there are too few local programs. The room service menu is also limited, but the taste of the food is quite good. The buffet breakfast is also quite complete. Overall, it's very comfortable to stay at NDC Resort and Spa Manado. Our family was quite happy when we returned from there.
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Accommodation's Reply
12 Apr 2025
We are very grateful for your appreciation of our hotel. We are glad that you are satisfied with the services and facilities we offer. We look forward to welcoming you back in the future.
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G***l
icon-origin-TRAVELOKA
6,5
/10
Reviewed 18 week(s) ago
Poor service needs to be improved..just asking for a plate requires a deposit..ouch
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1 people find it helpful
Accommodation's Reply
08 Feb 2025
Thank you for choosing NDC as your staycation destination and we apologize for our service, of course we really appreciate all complaints and input from our guests, of course we will evaluate and improve our service in the future.
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A***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
Plus the towels for the floor.. In addition everything is good and comfortable
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Accommodation's Reply
08 Feb 2025
Dear our beloved Guest, thank you for staying with NDC, and thank you for your review, we will make sure to improve our service to make you more comfortable stay in the future.
G***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,0
/10
Reviewed 19 week(s) ago
The hotel staff at check out were quite friendly. But the room facilities were a bit disappointing. There was hair from the previous guest on the bathroom floor, the toilet flush didn't work, the exhaust didn't turn on. The room smelled bad, the lights on the balcony were off. During breakfast, we weren't given a voucher at the beginning, but the room I booked included breakfast. Finally we could eat after a little drama. The drink refills took a long time because the restaurant staff weren't quick, I had to call several different people. Previously I often stayed here and it was quite good, but this time I was disappointed and very uncomfortable.
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2 people find it helpful
Accommodation's Reply
01 Feb 2025
Dear our beloved customer, Warm greetings from NDC, we deeply regret that your stay at our hotel did not meet your expectations. We will do our best to rectify the issues. We sincerely hope that you will come back to NDC in the future :)
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I***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 22 week(s) ago
The hotel is nice 👍, just the check in and check out process is a bit long.🙏.
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Accommodation's Reply
25 Jan 2025
Thank you for choosing ndc resort & Spa as your staycation destination, of course we also thank you for your complaints and input, of course we will improve it again in the future, hopefully you can come back to stay here, Have a nice day :)
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Indri D. S. S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 24 week(s) ago
As usual, everything is good. Only the toilet is a bit flooded.
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Accommodation's Reply
04 Jan 2025
Hi Ka, thank you for choosing NDC, thank you also for giving your assessment, we will definitely study your complaint so that your next stay will be more comfortable :)
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ATIKA I. S. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
The best staycation experience, our room was upgraded for free from deluxe to a 2-storey type room with a spacious living room and pantry on the ground floor, the bedroom is on the 2nd floor with an en-suite bathroom and walk-in closet, the room is very clean, our room also has an automatic washing machine but because we only stayed for 1 day, it was not used, the food is also delicious and the view from the restaurant is very beautiful, next time I will definitely stay here again 😍
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2 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear our valued guest, thank you for staying at NDC and thank you for giving the best rating, thank you also for staying at ndc resort & Spa Manado. Have a nice day :)
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C***L
icon-origin-TRAVELOKA
10,0
/10
Reviewed 32 week(s) ago
The family was very happy, regarding cleanliness, and service.
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1 people find it helpful
Accommodation's Reply
23 Nov 2024
Dear our beloved customer, Thank you for choosing ndc resort & Spa Manado as your staycation destination, we hope to welcome you back again.
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Irma A. P.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 33 week(s) ago
Clean room, comfy bed and nice view especially Sunset.
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Accommodation's Reply
02 Nov 2024
Dear our beloved Customer, thank you for staying with NDC and I hope you can come here again and enjoy your staycation with us. :)
Wahyu S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
Close to Manado city center, spacious & clean rooms, breakfast with a variety of delicious menus.
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Accommodation's Reply
02 Nov 2024
Dear Our beloved Customer, Mr. Wajyu, Thank you for choosing our Hotel as your staycation destination, hopefully you can come back to NDC again :).
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R***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,7
/10
Reviewed 45 week(s) ago
The room was a cockroach, the room ordered did not match the application and the picture in the picture seen was another room that was obtained. The service was less than satisfactory. Consumers are blamed for ordering incorrectly
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2 people find it helpful
Accommodation's Reply
24 Aug 2024
To our valued guest, thank you for staying at NDC, and we sincerely apologize for the incident that you experienced while staying at NDC, hopefully you can feel the changes that we have experienced since your last stay at NDC. Thank you and have a nice day.
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,7
/10
Reviewed 49 week(s) ago
The room leaked, the reason was not clear. The shower in the bathroom is very small, the test period is until you take a shower.
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Accommodation's Reply
06 Jul 2024
Our esteemed guests, we thank you for staying and reviewing our hotel, with all our hearts we apologize for the inconvenience you experienced during your stay at NDC Resort & Spa Manado, through your review of us, we will continue to make improvements from in terms of comfort for our guests, hopefully you can come back and reassess the changes. Have a nice day.:).
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 50 week(s) ago
Good View, Room Comfort, Cake Compliment, nice balkon.
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Accommodation's Reply
06 Jul 2024
Dear our Valued guest, thank you for your review towards our Hotel, hopefully we can see you stay with us again soon .........:)
M***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 52 week(s) ago
Sufficient facilities for family Healink.
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Accommodation's Reply
22 Jun 2024
Thank you for giving your rating, bro, I hope you can come back with your family later. :).
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 52 week(s) ago
The rooms are very spacious, the price is quite affordable.
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1 people find it helpful
Accommodation's Reply
22 Jun 2024
Hi ka, thank you for giving your assessment. I hope you can come back to NDC.
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Teguh A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 59 week(s) ago
The accommodation is really cool.
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Accommodation's Reply
04 May 2024
Thank you Teguh, we look forward to welcoming you back to NDC :) have a nice day :).
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F***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 61 week(s) ago
The staff is friendly and the facilities are good. Just a suggestion, can provide a room service for rooms that are far away (using vehicles such as golf carts) Considering that there may be some who do not bring vehicles. The rest is awesome and the best.
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Accommodation's Reply
19 Apr 2024
Hi, thank you for your assessment of our hotel, your complaints and input are very good and we will take them into consideration for our future services, until we meet again later. :).
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Number of reviews per page
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