The hotel staff at check out were quite friendly. But the room facilities were a bit disappointing. There was hair from the previous guest on the bathroom floor, the toilet flush didn't work, the exhaust didn't turn on. The room smelled bad, the lights on the balcony were off. During breakfast, we weren't given a voucher at the beginning, but the room I booked included breakfast. Finally we could eat after a little drama. The drink refills took a long time because the restaurant staff weren't quick, I had to call several different people. Previously I often stayed here and it was quite good, but this time I was disappointed and very uncomfortable.