First check in, the bed sheet & bed cover had lots of stains, there was hair loss, after complaining it was finally replaced. No tea left over from previous guests, sugar was already open. On the second day, someone changed the door sign “make up room” to “don’t disturb” this was the reason the staff didn’t clean the room. Plastic trash, tea, coffee, and additional sugar for the second day had to be requested first before being given. On the first day we found rat droppings on the edge of the table, on the second day when we returned to the room from city traveling there was a gecko in the glass. The staff was indifferent when guests came to park their cars, there was no initiative to help park even though the parking space was not too wide. Overall it was a very bad experience.