6,6
Pleasant
From 247 reviews
Provided by travelers on
Cleanliness

6,3

Room Comfort

6,4

Meal

6,4

Location

6,5

Service and Facilites

6,0

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Traveler Reviews Venetian Resort Jomtien Beach Pattaya

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40
Customer reviews
W***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 50 week(s) ago
The apartment is horrible, we need to wait for about 20'minutes to check in. And the agent was rude. The room have many little cockroaches soread everywhere. Even inside the microwave have cockroaches.
1 people find it helpful
Accommodation's Reply
27 Sep 2024
Thank you for your opinion. We really appreciate you taking the time to provide us with this valuable feedback. We will continue to improve and develop for the better.
S***n
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 66 week(s) ago
Unable to book a room because additional payment is required. Passing the blame back and forth between the accommodation and the booking app. I reported the problem and they passed the blame back and forth. There is no clear answer. They said to wait but did not know the duration.
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Accommodation's Reply
31 May 2024
In terms of additional fees It will be a cleaning fee that customers must pay before checking in. On the website, there will be details in this section for you to know. You can call to check or inquire via the website.
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ชัยยันต์ ค.
icon-origin-TRAVELOKA
5,0
/10
Reviewed 67 week(s) ago
Very bad. The room smells bad. The towels smell bad. The room is full of dust. But they charge 400 for cleaning. It is not included in the accommodation fee. Run away. Run away. Do you have 1 point? The whole hotel is bad. The app is bad for selfish purposes. Cancellation is not refundable.
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1 people find it helpful
Accommodation's Reply
21 May 2024
We apologize for the inconvenience. Initially, the accommodation has made corrections to the parts that customers have reported. As for the cleaning fee, the website will inform you of the price and various details. Please let me know before making a reservation.
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af. 0.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 75 week(s) ago
wifi ใช้ไม่ได้ น้ำเสียงเจ้าหน้าประสานเรื่องห้องที่ไม่เป็นมิตร แอร์เก่า ไม่เย็น โดยรวมไม่โอเค
1 people find it helpful
Accommodation's Reply
09 Apr 2024
Thank you very much for taking the time to share your experience with our hotel room! We appreciate your feedback. We will use your feedback to improve and improve it in the future. We hope to be delighted to welcome you back soon for another memorable stay.
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จิรภัทร ส.
icon-origin-TRAVELOKA
5,0
/10
Reviewed 76 week(s) ago
โคตรแย่คือเสียเงินจองไปแล้วต่อพอโทรไปหาพนักงานบอกห้องเต็มไม่มีรายชื่อและข้อมูลเลย โคตรเสียความรู้สึกเหี้ยที่สุดเท่าที่เจอมา 👎🏼
4 people find it helpful
Accommodation's Reply
09 Apr 2024
Thank you very much for taking the time to share your experience with our hotel room! We appreciate your feedback. We will use your feedback to improve and improve it in the future.
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MUHAMMAD U. F.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 85 week(s) ago
Awesome Apartment in Jomtien Beach
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Rini Rini
icon-origin-TRAVELOKA
10,0
/10
Reviewed 88 week(s) ago
Good area. Room Very cleaned. Over all good condition.
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Accommodation's Reply
01 Jan 2024
Thank you for the review.
Chalita M.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 94 week(s) ago
c326 Clean the air conditioner urgently. It's very dirty. The water is warm, not hot, the air conditioner is not cold. Room price 5-6 hundred, notify in booking. Everyone is hurt because they normally reserve a hotel and collect a deposit. This one has a cleaning fee of 400. Transfer first before giving the room number which building. No one will notice. You've lost your stupidity.
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1 people find it helpful
Accommodation's Reply
28 Nov 2023
We apologize for the inconvenience. Initially, the accommodation sent a technician to fix it. And have the housekeeper clean it again on the day the customer stays. As for the cleaning fee, the website will inform you of the price and various details. Please let me know before making a reservation.
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jeerasak c.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 96 week(s) ago
The room is old, has a musty smell, booked for 3 people, in the details it says that there is an extra mattress provided. But there is no actual stay, there is only a sofa. It is a room that feels like a condo for rent like a hotel. There is no reception or front in case you need any additional requests. The property description states that there will be an additional cleaning fee. This should be included in the rent. Because some people didn't notice. Booked through a payment agency and still have to clear cleaning fees for the rental room owner. Personally, I think it's difficult. (The TV table is secretly scary. It's like a chest of some kind. It's good that I didn't meet a ghost 😂)
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1 people find it helpful
Accommodation's Reply
28 Nov 2023
We apologize for the inconvenience. The accommodation will take the suggestions into consideration and improve.
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Woranan K.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 96 week(s) ago
I still like the hotel's swimming pool. I have a few comments about the bathroom. Please help me install a shower curtain. It would be very good. The oily shower water soaks the bathroom floor in front of the toilet. The sink is gone.
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Accommodation's Reply
31 Oct 2023
Hi thank you for your review, we greatly appreciate the time you have taken to povide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel-our mission is to pro vide excellent guest experience, so we are sorry to have let you down.
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Apichat S.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 98 week(s) ago
ข้อเสีย: ราคาชี้แจงไม่ชัดเจน (น่าจะรวมค่าใช้จ่ายทั้งหมดให้ชัดเจน) ชักโครก กดไม่ลงเลย น่าจะพัง แดดส่องผ้าม่านสว่างมากๆ มีความร้อนเข้า ข้อดี: อยู่ใกล้เซเว่น ที่นอน นอนสบาย สภาพแวดล้อมโอเคร
1 people find it helpful
Accommodation's Reply
26 Oct 2023
We apologize for the inconvenience. Normally, if a problem is found, the accommodation will send a technician to check and fix it. As for the price, it will be stated in the booking details.
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Guest
icon-origin-TRAVELOKA
4,8
/10
Reviewed 102 week(s) ago
Before pressing to reserve, read carefully. Plus cleaning fee set at 400 But I couldn't find any cleanliness. What a shocking thing. The room is very suitable for the price of 400, scary, lonely, the air conditioner is not cool. Can't watch TV. First time going and won't go again. Very haunted, accommodation room c325
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3 people find it helpful
Accommodation's Reply
29 Sep 2023
Hi thank you for your review, we greatly appreciate the time you have taken to povide us with this valuable feedback. we are very sorry to hear that you didn't have a great experience in our hotel - our mission is to pro vide excellent guest experience, so we are sorry to have let you down
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Isaac L.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 103 week(s) ago
Very bad room. I booked 2 days but I slept one night and left. Ants were crawling on the walls 😁. Towels were b*******. 3 bottles of water for 2 days booking. 400 Baht for cleaning and the room nothing to clean. The pictures on the site is not what to expect when booked. I regret booking it.
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MuMai T.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 105 week(s) ago
ห้องพักไม่ค่อยสะอาด/ม่านโปร่งแสงเกินไปแดดส่งอช่วงเช้าแสบตามาก/ไม่ประทับใจเลย
1 people find it helpful
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Kanungnit S.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 106 week(s) ago
The room has a musty smell, the water flows very lightly, the air conditioner is not cold, the central room c321, the swimming pool is wide, but the water is dusty, there are white debris floating around. The incubator room for small children is cramped. broken play equipment price set 640 But there is an additional cleaning fee of 400 which is considered that this price is still expensive with the cleanliness of the room Ti for first And we will not dare to stay through the app at a price that is too cheap. The picture is very beautiful, the truth is enough, but it does not match the cover as in the picture.
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1 people find it helpful
Accommodation's Reply
20 Aug 2023
Hello, thank you for the customer review. We are following a policy. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
Thammasak Pijit
icon-origin-TRAVELOKA
7,3
/10
Reviewed 110 week(s) ago
ห้องเก่า สภาพห้องไม่สะอาดมีเก็บค่าทำความสะอาดอีก 400 เลือกโรงแรมดีกว่าค่ะราคาไกล้เคียงกัน
4 people find it helpful
Accommodation's Reply
01 Aug 2023
Hello, thank you for the customer review. We are following a policy. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
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Chatchawan S.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 111 week(s) ago
ฝากบอกเพื่อนๆที่สนใจทุกคน "หนีไป"
2 people find it helpful
Accommodation's Reply
01 Aug 2023
Hello, thank you for the customer review. Booked to check in late. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
SURIYA C.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 115 week(s) ago
ห้องไม่สะอาด เสียค่าทำตวามสะอาด600แต่ห้องกลับไม่สะอาด ชักโครกกดไม่ได้น้ำไม่ไหล ทีวีเปิดได้แต่ภาพกระพริบ ตลอดเวลา ขอเสริม น่าให้แจ้งให้ลูกค้าทราบว่าห้องที่เช่าอยู่ชั้นไหน
2 people find it helpful
Accommodation's Reply
30 Jun 2023
Hello, thank you for the customer review. Booked to check in late. We make an appointment with the customer that if they don't like the room, we will upgrade the room. We apologize for the inconvenience that the customer is not convenient to move. We will check and improve.
Angsumalin S.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 116 week(s) ago
smoking smelly room But the service and atmosphere are good.
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3 people find it helpful
Sranya S.
icon-origin-TRAVELOKA
4,5
/10
Reviewed 120 week(s) ago
เก็บค่าส่วนต่างเพิ่มอีกห้าร้อยไม่แจ้งเป็นราคารวมห้องพัก ไม่มีพนักงานต้อนรับโรงแรมใหญ่ซะป่าว ให้ยืนตากยุงรอนานมาก ตั้งแต่พักมาเป็นที่พักที่แย่มาก ห้องก้อไม่สะอาดแต่เก็บค่าทำความสะอาด คืองงมาก ถ้าคิดจะเข้ามาเปลี่ยนใจเถอะค่ะ ไม่อยากให้มาเสียความรู้สึกเหมือนที่เราโดน
7 people find it helpful
Accommodation's Reply
23 May 2023
Thank you for the review. The room price is kept according to the reservation of the website. Customers can check the details on the website.
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