6,8
Pleasant
From 119 reviews
Provided by travelers on
Cleanliness

6,1

Room Comfort

5,9

Meal

6,3

Location

7,1

Service and Facilites

6,4

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Traveler Reviews Astrotel Anonas

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40
Customer reviews
Mikhaela A. S. A.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 151 week(s) ago
I enjoyed my 12-hour stay in the Sunflower-themed room. It's clean and neat. It is the best-recommended hotel for diligent travelers after a long trip/event. It is also accessible to transportation and restaurants near the hotel. You will never get grumpy at all.
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Marjorie Anne P Bravo
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5,1
/10
Reviewed 276 week(s) ago
This is hotel has good location, but their rooms and service must improve
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Accommodation's Reply
03 Mar 2020
Good day Ma'am/Sir. Thank you for the reviews. May i know what branch and what room number? also may i know your feedback regarding on room and service. so we can improve our service. Thank you
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Fernan S.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 294 week(s) ago
The staff are accommodating. Wifi is good. But I don't like the smell. Also, the bathroom doesn't provide comfort.
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Haya
icon-Backpacking
Backpacking
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8,7
/10
Reviewed 298 week(s) ago
Strategic location near to many malls, opposite the hotel there are places to eat like jollibee and shakeys, next to the hotel there is century, 7eleven & ministop. Super okay for that price. It's just that the room is according to the price. You'll get what you pay for
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Theresa Diokno
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Backpacking
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6,0
/10
Reviewed 308 week(s) ago
Remote for tv did not work despite reporting it. No parking. Aircon takes 20 minutes to cool the room as per reception staff. If this is so, staff should turn on the aircon if they know they have expected guests. Bathroom drain does not have a cover and smells :(. Broken plywood underneath the bed. Bed sheet has holes. The room was spacious on a positive note.
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Hiacynt A.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 312 week(s) ago
1. Smelly room. 2. Aircon is not working properly. Aircon is really loud. 3. No plugs. 4. Telephone is not working. 5. Tv has no signal.
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Reginald A.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 313 week(s) ago
The place was dirty. They didn’t even have a blanket. I asked the receptionist why and she said that I have to pay additional for the blanket since only two pillows are included with the Deluxe room. Seriously? This is my first time to experience staying in a hotel without a blanket. That was really disgusting! This is definitely not a hotel but a cheap motel. Well, no wonder why the price is cheap anyway.
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Patricia A. I.
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6,0
/10
Reviewed 313 week(s) ago
Hotel staff was good they are so nice the room is fine except the aircon its dirty and because of that its so hot. but everything is fine
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Arvin A.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 313 week(s) ago
The room is very small I booked premium deluxe room but was given a very hot small torn room. There’s not even a plug to charge phone no remote and the bed and cr are dirty. I regret so much booking a room with Astrotel Anonas they don’t maintain their rooms. I will not go back to this hotel. The air conditioning keeps shutting off when you call the reception they will open it. You will notice they shut it off in the middle of the night because you’re soaking sweat. I’m every disappointed with this hotel don’t ever book hotel if you’re staying overnight. 👎👎👎 will definitely let my fiends and relatives know how bad Astrotel hotel is.
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Claudia Y. T.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
4,8
/10
Reviewed 314 week(s) ago
This is the worst hotel ever! Never come back again for the other time! We can’t charge our phones, and the room was smelly and dirty. Under the bed there’s a lot of trash. What a shame!
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Jaymarc G.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 315 week(s) ago
Lack of Shampoo, toothpaste and toothbrush. The aircon is leaked and no telephone. There's a cockcroach in the room
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Georgia G. T.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 315 week(s) ago
For Godsake Astro hotel is your client friendly? No proper assistance, no criminals, no water, no charge outlet for cp no. What is your hotel practically more than just a hotel? What is the cost of charging?
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dvfidelson
icon-origin-TRAVELOKA
4,8
/10
Reviewed 315 week(s) ago
I check in early through web 4pm the most when I arrive at the location by 11pm because I have appointment the previous hours so I wanted to lay down and have a nap but they didn't have a room for us, I waited too long have a room cleaned and be vacant..when their finish cleaning up the room, I am so disappointed with the bed it's not so clean there’s a mark of stains and the bathroom were not so good..and it's a bit stinky.. but since I have paid for that night and I am so tired I don't have a choice..
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Anne C. P.
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Backpacking
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5,1
/10
Reviewed 316 week(s) ago
Room was different from the photos uploaded by the hotel. No free bottled water and slippers as mentioned on details. No charging port, telephone is not functioning, room is quite dirty and air conditioner is not cooling well. Never again. Waste of money.
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John Paul Balsicas
icon-origin-TRAVELOKA
5,5
/10
Reviewed 320 week(s) ago
I thought it was a 24hour stay when I artived at around 12am. The staff said that I'm going to stay full 24 hours regardless of the time of check-in. But around 1am, someone knocked on the door and the guy said that it's already our check-out. The guy was unprofessional and he didn't give us a chance to fix oursevles and be prepared.
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Rachel S.
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Romantic
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6,0
/10
Reviewed 321 week(s) ago
Yes, the room is nice and comfortable. But w**, there's no wifi! All they're always saying is they're fixing it but what the hell still no wifi! Signal on the room is bad.
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Nhat L. B.
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Backpacking
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4,8
/10
Reviewed 330 week(s) ago
The room lacked a lot of things, from slippers to blankets that were lacking, no soap, no anything but pillows and blankets. In addition, I felt that they didn't even hit the toilet, the toilet was very smelly and dirty, and there were some sticky things that couldn't be described.
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Yhana Y.
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Backpacking
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6,0
/10
Reviewed 332 week(s) ago
I am not informed that they were not providing any blanket, they ask you additional payment before they give you a blanket.
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Jjanev
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8,6
/10
Reviewed 339 week(s) ago
Staff are cool but there's no socket in the room, every traveller needs that.
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Monique F.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6,0
/10
Reviewed 340 week(s) ago
No free bottled watter. Only one pair slippers and not at the same size. Television has weak cable/signal. Super disappointed, this was the first time I booked that wasn't the same at online reservation.
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