Traveloka (976)
8,3
Very Good
From 976 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,3
Meal
8,0
Location
8,5
Service and Facilites
8,3
People often mention about Kahyangan Resort Bengkayang
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Bedroom (24)
Bathroom (21)
Variety (20)
Surroundings (19)
Ambiance (19)
Staff Friendliness (18)
Taste (18)
Family Friendly (16)
Accessibility (15)
Hotel Area (15)
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Traveler Reviews Kahyangan Resort Bengkayang
Number of reviews per page
20
40
Customer reviews
CG
Camilo G. k.
9,0
/10
Reviewed 23 hour(s) ago
The staff are very friendly and nice, I like the service tho but in future can improve more facilities because when Im staying for 1 night I was about to boil hot water but the electric kettle handle are broken. thanks overall it was nice and 1 again the swimming pool little dirty thankyouuu
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I***a
6,7
/10
Reviewed 2 week(s) ago
In my opinion, the room facilities are not good, with a hotel room price of around 800, the toilet smells, pay attention to cleanliness.
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A***s
10,0
/10
Reviewed 2 week(s) ago
The view is great, the service is good.
Keep it up and may you continue to be successful.
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M***D
Leisure
8,6
/10
Reviewed 2 week(s) ago
Got the corner room so the view faces the wall... So it's not very impressive... Is it because you booked through the app that you were given a corner room with a wall view?
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M***a
8,7
/10
Reviewed 4 week(s) ago
It's fun to play on the beach and watch the sunset
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S***n
8,0
/10
Reviewed 7 week(s) ago
Staff service is less than satisfactory.
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N***a
6,4
/10
Reviewed 8 week(s) ago
Old resort. Cozy room. Pricey for their standard. Limited facility. The worst is the smell of garbage that is located behind the receptionist area. Also, there's a weird smell in the bedroom.
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C***a
Staycation
10,0
/10
Reviewed 8 week(s) ago
The place is nice, the atmosphere is comfortable. Suitable for honeymoon
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H***i
Staycation
6,0
/10
Reviewed 8 week(s) ago
Room 203 is hot, TV doesn't work. Complained but ignored. Road access to the location is okay.
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L***s
8,4
/10
Reviewed 9 week(s) ago
The AC is hot, the toilet smells bad, even though the view is good.
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1 people find it helpful
c***s
8,4
/10
Reviewed 9 week(s) ago
fun holiday with family, just order please rejuvenate the AC and please pay attention to the cleanliness of the bathroom
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W***d
8,5
/10
Reviewed 10 week(s) ago
Very satisfying, facilities and quality remain unchanged.
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1 people find it helpful
M***i
Leisure
9,6
/10
Reviewed 12 week(s) ago
The cleanliness of the sheets is re-considered. The toilets should also have air fresheners so they don't smell when you first enter. The staff are friendly and kind.
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2 people find it helpful
j***o
Leisure
9,1
/10
Reviewed 14 week(s) ago
The place is spacious, the beach is nice, the gardens are clean
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1 people find it helpful
Nuh H.
10,0
/10
Reviewed 14 week(s) ago
Friendly, clean, complete package, feels like Bali
Hehe
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MZ
Muhammad Z.
Leisure
9,6
/10
Reviewed 14 week(s) ago
The bathroom shower needs a little replacement as it is broken and leaking, otherwise it is ok.
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1 people find it helpful
C***a
Staycation
9,4
/10
Reviewed 15 week(s) ago
Nice hotel. My family and I were very satisfied staying here.
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1 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you very much for your positive review! We are very happy to hear that you and your family were satisfied with your stay at Kahyangan Resort. We look forward to welcoming you back in the future with even better service. Warm regards, Kahyangan Resort Bengkayang Management
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N***g
Leisure
10,0
/10
Reviewed 15 week(s) ago
very suitable for family vacations,
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1 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you for your positive review! We are glad to hear that Kahyangan Resort was a great fit for your family vacation. We look forward to welcoming you and your family back in the future. Warm regards, Kahyangan Resort Bengkayang Management
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M***e
Leisure
8,2
/10
Reviewed 16 week(s) ago
The room's AC was not cold enough, the bed and toilet were not clean enough, the breakfast food was not varied enough and the taste was just ordinary, the check-in and check-out process was fast.
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1 people find it helpful
Accommodation's Reply
21 Apr 2025
Thank you for giving us such valuable feedback. We apologize for the inconvenience you experienced during your stay at Kahyangan Resort. We will immediately follow up on the issues of cleanliness, AC temperature, and breakfast variety and taste to ensure a better experience for our guests in the future. Glad to hear that the check-in and check-out process went smoothly. We look forward to providing a better experience on your next visit. Warm regards, Kahyangan Resort Bengkayang Management
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I***h
8,4
/10
Reviewed 16 week(s) ago
Customer service is hard to call, the room is dirty with sand & slimy floor, there is no AC remote, there is no bathroom mat, towels are damp, the mattress sheets are dirty.
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Accommodation's Reply
21 Apr 2025
Thank you for taking the time to provide feedback. We apologize for the less than satisfactory experience during your stay at Kahyangan Resort. We greatly appreciate your feedback regarding the cleanliness of the room and customer service. We will immediately make improvements to ensure better cleanliness, as well as ensuring that amenities such as AC remotes and bath mats are available. We will also improve the quality of our services to be more responsive to guest needs. Hopefully we can provide a better experience on your next visit. Warm regards, Kahyangan Resort Bengkayang Management.
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Number of reviews per page
20
40
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