8,6
Very Good
From 285 reviews
Provided by travelers on
Cleanliness
9,1
Room Comfort
8,8
Meal
8,0
Location
8,2
Service and Facilites
8,5
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Traveler Reviews HT Garden Villa & Hotel
Number of reviews per page
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40
Customer reviews
TQ
TRAN Q. M.
9,4
/10
Reviewed 178 week(s) ago
A very quiet and comfortable place, poetic scenery with many beautiful corners for you to live virtual. Clean and comfortable room
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1 people find it helpful
Pham Thi Hong Dao
8,5
/10
Reviewed 238 week(s) ago
The hotel is beautifully decorated, the rooms are fine, with a heater, clean, a garden with many fragrant rosemary plants. At the end of November, the hotel decorated for Christmas, there was a lot of atmosphere. There's only one thing that if the yard lights are turned on at night, it would be much nicer. Generally satisfied.
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2 people find it helpful
DV
Do Van C.
8,5
/10
Reviewed 256 week(s) ago
Quiet space is very beautiful, is a place worth experiencing
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DT
Duong T. D.
6,1
/10
Reviewed 258 week(s) ago
2 years ago I went to the exam very well but this time I find the service is not good, I ordered the room for 2 nights, the 2nd night instead of the staff have to add 4 bottles of mineral water, this customer has to ask but give there are 2 bottles. In other hotels, there are bulldozers, this place only has ironing service of 40k / 1 unit. Clean the room, it is nearly 1 pm to knock on the door to ask if you need to clean or not, instead of the morning guests go out why not clean. The entrance and exit staff did not look friendly. Next time I will not choose this place to rest anymore!
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4 people find it helpful
Accommodation's Reply
14 Jul 2020
Hello, thank you for staying at KS. All suggestions from customers, we always acknowledge to serve you better. However, for objective evaluation, we are pleased to answer as follows:
1) Ks will give priority to cleaning the guest room in the morning to have a clean room to support early check-in without charge (2 ROOMS HAVE HAPPY TO GET THIS PRIORITY). For guest rooms will be arranged in the afternoon or moved soon after receiving a request from guests. While serving, if the employee has anything negligent, gave not enough water, please remind me at that time and generously ignore it.
2) Ks has attached services to increase the convenience for guests to use. Especially the laundry service to GUARANTEE SAFETY PREVENTION. Ks has clearly announced the price list and she has agreed to use the service. If you accept to use the service, please do not compare with other hotels because each place has its own instructions, rules, regulations.
Thank you sister.
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ND
Nguyen D. M. T.
5,4
/10
Reviewed 262 week(s) ago
The hotel management attitude is very bad.
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5 people find it helpful
ND
Nguyen D. M. T.
5,4
/10
Reviewed 262 week(s) ago
Never before have hotel services been this bad. I rarely share but especially this time I want to share so you guys know and stay away from this place so as not to affect your experience, the room is normal and small, the view is ok but the manager is extremely Bad. Service but space no matter how ok but the attitude to customers like her manager, I would like to lose. If you do not want to hire more frustrating then you can experience it yourself.
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1 people find it helpful
AT
Anh T. N.
9,4
/10
Reviewed 278 week(s) ago
Good! Really satisfied with the space here how to serve: 3
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2 people find it helpful
NT
Nguyen T. H. N.
Backpacking
8,5
/10
Reviewed 280 week(s) ago
Rooms are clean and comfortable. Room as pictured
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2 people find it helpful
NM
Nguyen M. S.
9,4
/10
Reviewed 287 week(s) ago
Nice, clean rooms, lovely staff :) Only 1 point not satisfied is that the hot water system is not stable, sometimes it is not a bit inconvenient.
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5 people find it helpful
PD
Pham D. N.
9,4
/10
Reviewed 291 week(s) ago
The view from the hotel is very beautiful. Overall cleanliness very satisfied. My mom loves it. however, hand washing sinks have problems when washing gets all of their clothes wet. Hotels should improve this. And everything is too great
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cl
chuong l.
Romantic
8,5
/10
Reviewed 292 week(s) ago
Good idea architecture with warm material. the facilities are convenient, the staff is friendly with professional attitude. especially the price is okay while the distance to center is not far. will be back here again!
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tN
t Nguyn
Romantic
9,4
/10
Reviewed 292 week(s) ago
rooms are clean and cozy, there are some heating in the room, friendly and lovely staff
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2 people find it helpful
HN
Huynh N. D.
8,4
/10
Reviewed 294 week(s) ago
Fine. Not too good but not bad. The location is not too far from the center. No breakfast
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Rattakrit R.
Backpacking
9,1
/10
Reviewed 295 week(s) ago
Beautiful place to stay, beautiful city view, convenient transportation, clean, good service staff
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LT
Le Thi T. L.
Family
9,7
/10
Reviewed 295 week(s) ago
The hotel is very nice, clean, enthusiastic, nice view. It was well worth the stay
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3 people find it helpful
LP
Le Phuong L.
9,4
/10
Reviewed 295 week(s) ago
Super nice homestay. Pleasant staff. Fully equipped rooms. Motorbike rental is also available. Price is ok. Generally super heart crush. Highly recommended
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1 people find it helpful
LN
Le Nhat M.
Romantic
9,1
/10
Reviewed 296 week(s) ago
New hotel, nice view, quiet
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3 people find it helpful
TT
ThThanh T.
Romantic
9,1
/10
Reviewed 297 week(s) ago
The owner is lovely, the staff are very enthusiastic and thoughtful. Will stop by the nearest day.
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1 people find it helpful
GUNJPAS
Family
8,8
/10
Reviewed 299 week(s) ago
Lovely accommodation Beautiful view, able to see the city far, nice room, clean, many photography corner Motorcycle for rent But if having an elevator, it's much better
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Tran C.
Romantic
9,4
/10
Reviewed 299 week(s) ago
If you don't want to stay near the noisy city, this hotel is the good choice. The staff is nice, they can support you rent motocycles. The room is clean, cosy and comfortable. The thing which I don't like at this hotel is the hot water is limit if you take a shower some long, it will be so cold or you're the last one take a shower, you will be freezed. It's still a good hotel, I will stay here next time.
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1 people find it helpful
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