Overall Ratings & Reviews Reddoorz @ Pantai Pelabuhan Ratu 2

It was really good, I will definitely come back again if I stay at Queen's Harbor.

just ordinary, service is also ordinary

The hotel staff is friendly, but the cleanliness of the trash is lacking and there is no mat for the inside, there is only a mat for the toilet. Overall satisfied with the service

The hotel staff is friendly and helpful in the check-in process, the place is quite comfortable

1. quite clean 2. close to citepus beach and the center of Pelabuhan Ratu city 3. if it fits the budget under 200K this is suitable just note, the water tap is small and the TV doesn't turn on.

Overall the accommodation and staff are good. The front office is also friendly, not like the reviews from other users haha. In the morning there is a yellow rice seller going around the room offering snacks, great. Next time I'll stay here again if I go to Plara

At 1 o'clock, they wanted to check in even though there were no more guests, but they asked for 25 thousand rupiah, hehehe. Actually, it's okay, but they have to pay again and the shampoo is out. It's really strange.

Confused about the room type, it's not clear According to the owner's WA Chat Information, the difference between each room (all of them already use AC) Standard: Room without terrace Premium: Terrace + Room larger than standard Suite: Terrace + Room + Living Room Family: Terrace + 2 Rooms + Living Room Check-in experience, booked a suite, but was given a room without a living room, by the staff, they said it was the same. After chatting with the owner again, the staff gave me a room with a living room. The service is the same as other guests' experiences, the standard service is "touts", don't expect to be served like in a hotel/lodging. Almost all the staff are like that, indifferent when meeting guests, even when taking ID cards there are no words "Thank you" or anything, just left after giving it. btw, the receptionist ladies who are often discussed in reviews, happened to not be there at that time. Cleanliness is so-so, the room smells of dust, the blanket doesn't seem to have been replaced/washed because there are some new pen stains. There are some gecko eggs in between the bed frame. The hotel is still worth the price under 200 thousand, but even though it is considered a cheap hotel. If it is for a vacation, it is not recommended, because of the attitude of the staff. It distracts your mood. But if it is just for transit, with a cheap price it can be an option. The location is very strategic, on the main road, behind the expanse of rice fields. To the beach, just cross over. Security is maintained, monitored by several CCTVs. And the vehicle number plate is requested for security. It's a shame the hotel is good, the price is cheap, but the service from the staff is really lacking. Hopefully the service will improve... Thank you

There's no TV, that's the only minus, and there's a hole above the toilet.

The receptionist was strange, someone else booked the wrong date and was advised to reschedule that night, while I was advised to book again offline, so I made a double booking.

The lady who is guarding the front office is too rude, if possible, she can be less rude, for the rest everything is good, from the location and the room is quite good for such a cheap price.

Nore for the lady who looks after the front office, when receiving guests, please smile politely, be kind and not bitchy, please condition your pouting face, I've stayed in HD many times but it's still dirty but still maintained, the towels are very thin, the toilet above has a hole in it, In room 18 of the restaurant there are no stalls but the Batak woman who works in the front office is also looking after her, she's bitchy, I'm sorry, people want to buy and not be served, and they want to renew their room and are ignored.

The location is nice near the beach, you can bring pets, the room staff is good, but the front office staff, who are crippled, are not friendly, not polite and not friendly, they are very rude, the style is so rich, the hotel owner is very arrogant, the employees are very arrogant, people want to extend the room, they are not allowed, Thank you very much, subscription guests can check out at 3 o'clock, so when I arrived at the hotel at 1 o'clock, I told them to wait until after 3 o'clock, in fact, even when asked, people are too lazy to answer, so I stayed for more than 3 days. Where are you, btw, bring supplies when you come here, there is no resto, but there is satay

As for the location, it is very strategic, in front of the hotel there is a beach which is still quite clean, but as for the friendliness of the front office staff during the day, it is quite unfriendly, unfriendly and impolite, like looking at people in the eye, here's the story; I want to extend and increase the number of bookings for 3 more rooms for Saturday and Sunday, because I saw that on the app there were still many available types of rooms that I wanted, so I tried asking the mother first before ordering on the app, then the office lady said: the rooms are still available many were empty, he said if you want to pay now, I'll give it but I'll increase it by 50 thousand per room (from the price already on the weekend price list)! As soon as I was okay, we had a deal, I said but I didn't have any information, and asked to pay via TF, he got scared and canceled my order suddenly because it had already been booked by someone else! Maybe he was afraid of price corruption even though previously he had clearly said that there were still lots of vacancies, and people hadn't booked (the room I wanted,) apart from being rude and unfriendly, the lady at the front office was also very uncommitted as an employee, even though she was just an employee. but he seems like he's like a boss, at the end of the hotel he's so aggressive that my assistant gets scared every time he wants to buy or order a drink! Actually, I'm a celebgram, I could go viral but I feel sorry for the other employees, please follow up!

Location: good strategic. Room service: very good (office boy) Office service: not very good, especially the ladies who guard the front office near the shop from midday to evening. Cleanliness: clean bathroom only smelly towels. Room condition: large, soft cashier. Food: there are no restaurants, there are stalls that are staffed by Batak women with grumpy faces who never smile at people and ignore them every time they want to buy. Fortunately, there are lots of places to eat nearby that sell food. BTW, if you want to stay overnight, be careful with me at the front office where we book or make hotel reservations, they are very unfriendly!

Sorry, I want to inform my friends who are staying here, it's better if you want to book a room or order food and drinks at the shop, it's better at night because during the day there are ladies who keep the stall and also the office keeper whose drpan is fierce. and really rude, I just wanted to buy a drink and not be served straight away and just look at it, other than that the waitress was polite, it was just the ladies who shouted every time a hotel visitor came, always with a salty face! Because I saw him in the front office acting like that to other guests too,

A good cheap hotel, comfortable, cool and the waiters on duty at night are polite, but the old ladies at the front office are really bitchy about adding more bookings for the day, instead they are asked to increase the price beyond the rate stated on the list, please pay attention!

Can look at the beach while drinking coffee.

Really recommend, if you go to Citepus, definitely stay here again.

The room was okay and clean, but unfortunately the AC wasn't cold even though I had complained to the receptionist. When I asked about it in the next room, the AC also wasn't cold.