Dear Mr. Dani R.D., Sincerely, from Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel options in Bekasi, and thank you for your feedback. First, we apologize for the inconvenience you experienced regarding the breakfast menu, particularly the quality of the chicken congee dipping sauce. We will follow up on this matter with our team immediately to prevent such an incident from happening again. We hope to be able to provide better service in the future. We hope you will have the opportunity to choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

Dear Ms. Helena Hutagalung, Warmest regards, Hotel 88 Bekasi Thank you for choosing Hotel 88 Bekasi as one of your hotel options in Bekasi and thank you for your feedback. Previously, we apologize for all the inconveniences regarding the room smelling of cigarette smoke, the shower gel not being refilled and only one hanger. This feedback has inspired us to improve our services and facilities for all guests in the future. We apologize once again for this incident. We hope to have the opportunity to choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you once again for your understanding. Best regards, Michael S. P. Mustamu Hotel Manager

Dear Valued Guest, Warmest regards, Hotel 88 Bekasi Thank you for choosing our hotel as one of your accommodations in Bekasi. We take the satisfaction of all our guests very seriously and will continue to strive for quality improvement. We hope to welcome you and your family back to Hotel 88 Bekasi again soon. Best regards, Michael Mustamu Hotel Manager

Dear Mr. S*y, Warmest regards, Hotel 88 Bekasi Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive for quality improvement. We hope to welcome you and your family back to Hotel 88 Bekasi soon. Best regards, Michael Mustamu Hotel Manager

Dear Mr. G*t, Warmest regards, Hotel 88 Bekasi Thank you for choosing Hotel 88 Bekasi as one of your favorite hotels in Bekasi. We also appreciate your recommendation in the Traveloka review section on October 12, 2025. First of all, we apologize for the inconvenience you experienced regarding the service of our staff. Your suggestions are an inspiration for us to improve our services for all our guests in the future. We apologize once again for this incident. We hope that we will have the opportunity to have you choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you again for your understanding. Best regards, Michael S. P. Mustamu Hotel Manager

Dear Mr. Arif M., Warmest regards, Hotel 88 Bekasi Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive for quality improvement. We hope to welcome you and your family back to Hotel 88 Bekasi soon. Best regards, Michael Mustamu Hotel Manager

Dear Mr. A*d. Warm Greetings From Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel choices in Bekasi city and we also thank you for the suggestion you gave in the Traveloka review comment column on September 28, 2025. First of all, we would like to apologize to you for any inconvenience regarding the food menu. We. Your suggestion is our motivation to improve our service and quality for all our guests in the future. Once again, we apologize for this incident. We hope that we will continue to have the opportunity for you to choose Hotel 88 Bekasi again during your next visit to Bekasi. Once again, thank you for your understanding. Best Regards, Michael Mustamu. Hotel Manager.

Dear Mr. J*i. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Ms. S*y. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Mr. R*n. Warm Greetings From Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel choices in Bekasi city and we also thank you for the suggestions you gave in the Traveloka review comment column on September 7, 2025. First of all, we would like to apologize to you for any inconvenience regarding the cleanliness of our room toilet area. Your suggestions are our motivation to improve our service and quality for all our guests in the future. Once again, we apologize for this incident. We hope that we will continue to have the opportunity for you to choose Hotel 88 Bekasi again during your next visit to Bekasi. Once again, thank you for your understanding. Best Regards, Michael s p mustamu. Hotel Manager.

Dear Mr. I*n. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Ms. M*I. Warm Greetings From Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel choices in Bekasi city and we also thank you for the suggestions you gave in the Traveloka review comment column in September 2025. First of all, we would like to apologize to you for any inconvenience regarding our breakfast. Your suggestions are our motivation to improve our service and quality for all our guests in the future. Once again, we apologize for this incident. We hope that we will continue to have the opportunity for you to choose Hotel 88 Bekasi again during your next visit to Bekasi. Once again, thank you for your understanding. Best Regards, Michael s p mustamu. Hotel Manager.

Dear Ms. I*h. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Mr. S*y. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Mrs. I*I. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Mr. Marcelinus A. B. D. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Ms. Y*a. Warm greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.

Dear Ms. S*a. Warm Greetings From Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel choices in Bekasi city and we also thank you for the suggestions you gave in the Traveloka review comment column in August 2025. First of all, we would like to apologize to you for any inconvenience regarding the cleanliness of our room. Your suggestions are our motivation to improve our service and quality for all our guests in the future. Once again, we apologize for this incident. We hope that we will continue to have the opportunity for you to choose Hotel 88 Bekasi again during your next visit to Bekasi. Once again, thank you for your understanding. Best Regards, Michael s p mustamu. Hotel Manager.

Dear Ms. D*n. Warm Greetings From Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel choices in Bekasi city and we also thank you for the suggestions you gave in the Traveloka review comment column in August 2025. First of all, we would like to apologize to you for any inconvenience regarding the less cold room AC facilities and our TV broadcasts. Your suggestions are our motivation to improve our service and quality for all our guests in the future. Once again, we apologize for this incident. We hope that we will continue to have the opportunity for you to choose Hotel 88 Bekasi again during your next visit to Bekasi. Once again, thank you for your understanding. Best Regards, Michael s p mustamu. Hotel Manager.

Dear Ms. P*i. Warmest greetings from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi City. We take our guests' satisfaction very seriously. We will continue to ensure and improve our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Best Regards, Michael Mustamu. Hotel Manager.