I was given a corner room, even though I hadn't requested one. I'd selected a deluxe room on the app because it had a sofa bed, but it turned out the corner room didn't have one. The bathroom water was dirty, and the toilet and sink had problems flushing, but I didn't have time to take photos. There were a few cobwebs on the mattress.

Very memorable stay here, food and friendly staff.

Always comfortable, I don't know how many times I've been here, huhu.

Rooms 511, 512, and 515 didn't have the AC at all. You had to ask for towels. This was the first time I've been disappointed.

Please let the hotel know and tell them that the air conditioning in the room isn’t cooling at all.

The service is pleasant and friendly, it's really comfortable to staycation here.

Good... Impressive, friendly staff

I was a bit disappointed with the slow service at the beginning of our arrival, no one helped us to unload our suitcases and bags, I even almost pushed the trolley to the room myself 😔 because no hotel staff came to help, even the receptionist seemed to not see this condition even though I had just checked in and at that time the hotel lobby was still empty of guests. Another thing that was lacking in the bathroom area, there was no exhaust fan so it smelled every time we finished defecating. This hotel is strategically located, the food is delicious and the staff at the nuance restaurant are friendly, alert and very helpful. The condition of the room was comfortable even though the cupboard door under the TV almost came off, and the bathroom door was quite painful to the sound when opened a bit wide

Very suitable for business purposes

It was a good experience to stay at Novotel. I really love the room, it feels so homey. Thank you and keep up the good work.

The room is comfortable, highly recommended for staying with family.

Okay, the view from the room, the view is great

Always comfortable staying at Novotel Karawang, hopefully the service will be further improved and maintained so that it becomes even better.

100 good. I always come here during the holidays to stay.

So far it's been quite satisfying

Good, be back soon, it's really good

Parking is narrow, and please keep the room clean, especially the carpet, there was a lot of hair when you entered, it was itchy to sit down.

It's really recommended, yeah

The service is good, the reception staff is friendly, the rooms are clean and comfortable.

It was a pleasant stay, even though it was just a one-night layover. The kids were delighted. The service was friendly both at check-in and check-out.