Maybe because of the pandemic so this hotel has to reduce the number of employees working. On arrival at the hotel, there was no doorman or attendant at the door or lobby, dirty floors such as not swept / mop, the swimming pool was cloudy, and the restaurant was closed so food was taken from outside catering. The hotel design itself is good, although the pictures are much more beautiful than the original. Hopefully the pandemic will end quickly so you can get full service, sis, bro