9,3
Exceptional
From 31 reviews
Provided by travelers on
Cleanliness

9,6

Room Comfort

9,7

Meal

9,6

Location

8,8

Service and Facilites

9,6

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Traveler Reviews Ferra Hotel and Garden Suites

Number of reviews per page
20
40
Customer reviews
zohaan s.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 115 week(s) ago
The set up is for family gathering. Not an intimate experience for couple.
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Sandy M. C. F.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 116 week(s) ago
Our room was so spacious and we were able to check in early at around 12noon. Front desk staffs were assistive and approachable. I personally liked the welcome drink (cucumber juice) but got sad it can't be requested for breakfast. Nevertheless, our stay was memorable, bed was comfy and no any issues encountered. Swimming pool at the roof deck is a must try to all guests too!
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1 people find it helpful
John M. R. C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 116 week(s) ago
We arrived a bit late due to flight changes around 5PM but we are accommodated with their receptionists and staff with great service and smile. All of their staff are attentive and provide great quality and are prompt into extending help on all our requests and needs. They as well would be glad to recommend best activities to do in Boracay. The hotel has a great ambiance, the lobby itself has a great design, there is a little space for parking but we just rented a motorbike to explore Bora, so parking is not too much of an issue. Our room is really spacious with complete toiletries (their shampoos and soaps as well are having good scent from my personal point of view). Furthermore, the bathroom has hot and cold shower and there is also bidet. The room is equipped with mini refrigerator, wifi, lots of mirrors, closet with hangers, with bottles of water, electric kettle, mugs with spoons, vault, a lot of electronic outlets, television, a functioning aircon, and is very well-lit. Bedroom as well is comfortable (Standard deluxe queen size) with a lot of pillows and a comforter. There is also a mini working station. Upon arrival, we are instructed to choose our breakfast (this can be American or Filipino dishes). The food is delicious (hopefully soon they will offer buffet breakfast) and this is served near the lobby area, serving time is within 5-10 minutes. Breakfast time is from 7-10am. There is also a pool on the rooftop, though we just managed to take some pool photos. Even before our stay ends, their receptionist already offerred us that they will be contacting e-trike going through the port. They are also considerate when we are a bit late on our check-out they give us maximum 15-20 minutes late check out. The overall stay was really great and we greatly enjoyed our trip in Boracay. Looking forward to recommending the hotel and will greatly come back again. 🙂
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+3
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Tuomas Oksarana
icon-origin-TRAVELOKA
9,4
/10
Reviewed 118 week(s) ago
Good room and price quality. Nice staff and roof pool. Definitely recommend.
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Jean T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 136 week(s) ago
Thank you ferra. One of the best services that we experience. Godbless.
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Chozel L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 138 week(s) ago
We had a great stay at ferra hotel! Staff are all accommodating and they even surprised me with a birthday greeting! Food is good and the hotel and room is clean and comfortable. Location is very accessible walking distance to dmall.
1 people find it helpful
Charmagne Dela Torre
icon-origin-TRAVELOKA
9,7
/10
Reviewed 148 week(s) ago
Super love the ambiance, cleanliness sa room, lobby and restaurant also super approachable and ang babait ng lahat ng staff always greeting us and having a big smile every time na may guest so happy to find this hotel will surely reco this one and definitely will be back here 🥰
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Fadli Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 148 week(s) ago
Tempat yang sangat bagus untuk liburan, dengan lokasi yang strategis di antara pantai depan white beach dan pantai belakang bulabog beach. Dilengkapi pula dengan bathtub outdoor.
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Paul Jonathan Laquian
icon-origin-TRAVELOKA
10,0
/10
Reviewed 158 week(s) ago
I'm glad I chose ferra to stay at Boracay for 4D3N they made my stay very easy. This is the place where you experience luxury service without hurting your wallet. Staff, food and facilities of the hotel is great. A place to remember.
1 people find it helpful
Jibrel
icon-origin-TRAVELOKA
9,4
/10
Reviewed 171 week(s) ago
I love the place most especially the staff. They were so warm and courteous.
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Paulyn M. M.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 171 week(s) ago
We had the most memorable experience at Ferra hotel and Grand suites. We were treated as VIP guests. I'm speechless great customer service, as in superb! I will definitely recommend this to all of my friends and will definitely go back here every time I visit boracay.
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John C. L.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 171 week(s) ago
From the start, were both happy that they upgrade our room into garden deluxe suite from ordinary. We amazed the style and looks of our room. Their foods are great and staffs are so kind and they'll take good care especially when I got high blood in our 3rd day. View in rooftop is so amazing and my partner got tiktok, maganda yung background.
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1 people find it helpful
Jibrel
icon-origin-TRAVELOKA
10,0
/10
Reviewed 172 week(s) ago
We were very impressed with our overall stay. Staff from both front and back of house were extremely, pleasant, helpful and friendly. Special mention to Abby and Jen for taking care of us and going above and beyond. I can compare our customer experience to the ones we had at other hotels which are very personalised. Our room was clean, cool and spacious. The bath area was good as well. The hotel is close to both sides of the beaches, shops and restaurants. Thank you also for giving us a memorable birthday surprise, we really appreciate it. The food was good btw, especially the tapas and longganisa. They also serve brick oven pizza which we weren't able to try, unfortunately. Please come and stay at Ferra Hotel for a fun beach experience.
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Krishamae R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 172 week(s) ago
The place is beautiful and cozy! All the staffs are great and super accommodating. Love to come back here again! Thank you so much ferra hotel! ❤️😊
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merry j. m.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 177 week(s) ago
We had a great experience staying at ferra. The staffs and manager was very polite and approachable. 🙂 They also gave us a free upgrade room on our transferred room. I recommend it also to my other friends who will be going to boracay next month. We will surely book again on our next holiday. 🤩.
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Jack N. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 178 week(s) ago
The accommodation was exactly how it appeared in pictures and online! The staff was excellent and very friendly. The hospitality was awesome! We will stay here again next visit to Boracay.
1 people find it helpful
Hanna A. B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 212 week(s) ago
One of the best hotel in boracay! Superb customer service! And the location is great!
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Jaime R. L.
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 302 week(s) ago
Perfect for family getaways. Very lovely hotel. Love their service. Value for money! Highly recommended
1 people find it helpful
Librada Lualhati Tampil
icon-Family
Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 302 week(s) ago
I wouldn’t mind coming back on this place again. Walking distance going to Dmall and it’s very close to the beach. I really love their food! Two thumbs up 👍🏻👍🏻
1 people find it helpful
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