This is the umpteenth time I have stayed at Santika, the service is very good, the rooms are comfortable, the food is delicious.

The check-in and check-out process is fast. Booked a deluxe suite room; the room is clean with a comfortable bed. The bathroom is also clean. It is a spacious room; however, the layout is not as expected. Also, the towel is hard. The breakfast is good with many varieties of food. The taste is okay. The security in the lobby is very attentive. Due to no taxi available, he offered to order it online.

The staff is very friendly. The menu is extensive. The rooms are clean and large. Very good.

Very good hotel. Can come again.

I found baby cockroaches in my room, it needs to be handled by pest control immediately.

The room is very comfortable, clean, quiet.

We had a good time here. The minus is that the room facing the bay view wasn't soundproof, so you can still hear the traffic. The bike parking lot needs to be made more comfortable.

Good and good service, suitable.

Stayed for 4 days 3 nights, the hotel was clean and strategically located near JMP or cafe hangout spots.

The staff is very friendly, access to all places is easier.

The staff is very helpful and informative, and the location is close to everything. Walking distance to the beach, market, and downtown.

Friendly hotel staff, comfortable facilities.

My suggestion: everyone knows checkout time, so do not disturb customers before 11 AM.

The hotel staff is friendly and ready to help with anything you need! ☺️

The hotel was comfortable, and the staff were kind and responsive. The service was excellent. Fortunately, the family was also happy and comfortable. All the staff were friendly, kind, and responsive. The room was also spotlessly clean.

Nice view, clean and friendly service.

Shower wall leaking, molding in shower head, drainage blocked, and no toilet paper. I checked out one day earlier.

Very pleasant... The place is comfortable and strategic so it's not far to find supermarkets, food, snacks because everything is close by.

Everything was good, from the clean rooms, good service to the guests, delicious food in the restaurant, and the hotel facilities, such as the swimming pool, were also very good for parents like me who brought children to stay, so my children were happy.

During check-in, there was a discrepancy with the request in the app, the room was also not soundproof so we were quite disturbed by the noise from the room next door.