8,6
Very Good
From 711 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,5

Location

8,5

Service and Facilites

8,6

People often mention about Swiss-Belinn Timika
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Staff Friendliness (13)
Check-in/out Time (13)
Ambiance (13)
Bedroom (12)
Bathroom (12)
Hotel Area (11)
In-room Dining (11)
Soundproof (10)
Taste (10)
In-house Restaurant (10)
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Traveler Reviews Swiss-Belinn Timika

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Customer reviews
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 hour(s) ago
steady.......,..,...........................
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R***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the rooms are comfortable and clean.
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Warmest Regards, Kiki Lesmana, General Manager
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U***k
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Good service with clean and well maintained rooms
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Warmest Regards, Kiki Lesmana, General Manager
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s***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,7
/10
Reviewed 8 week(s) ago
My suggestion is to improve everything, wifi The service and food are honest, I paid a lot but what I got was not satisfying for me. I stayed for 4 nights, the breakfast menu was just the same, nothing special. In my personal opinion, staying in a business suite doesn't feel like a suite. Remember, this is my opinion. There is nothing special in the room. The staff are also not very friendly except for one lady, I forgot her name at the reception who was always friendly to me. In the restaurant, it's not that great.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and taking the time to give a rating and review for our hotel. Your review has become our concern for us to immediately make service improvements, especially maintaining consistent good service and also comfort for our guests. We apologize for the inconvenience you have experienced during your stay. We are fully committed to improving and enhancing our services. Thank you for your very valuable review, we really appreciate it. We look forward to your next visit. Warm Regards,. Kiki Lesmana. General Manager
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
7,0
/10
Reviewed 8 week(s) ago
Experienced the last 4 times stays: AC not cold enough, hot water at 7 AM not hot enough, mostly no hot water, fridge never been cold/chilled to keep personal consumption drink.
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Accommodation's Reply
18 Jun 2025
Dear Our Valued Guest, Warm greetings from Swiss-Belinn Timika, Papua. Thank you for choosing to stay with us and providing your feedback. First and Foremost, I would like to apologize that you were not satisfied with the AC temperature, Hot water and fridge in the room. we truly appreciate that you have brought this up to our attention, your feedback has been shared with the respective department and we have taken action for necessary improvement measures. Once again, thank you for choosing to stay with us and we hope to welcome and serve you again should your travels bring you back to Timika. Sincerely, Kiki Lesmana General Manager
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, the food is delicious, clean, fragrant.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give the best rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality which made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another extraordinary experience. Warm Regards, Kiki Lesmana. General Manager
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D***s
icon-origin-TRAVELOKA
8,2
/10
Reviewed 15 week(s) ago
Fast check-in process, neat and clean bedroom. Far from the city center.
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Accommodation's Reply
05 May 2025
Warmest greetings from Swiss-Belinn Timika. Thank you for choosing Swiss-Belinn Timika for your destination. Best Regards, Management of Swiss-Belinn Timika
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N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,4
/10
Reviewed 17 week(s) ago
The room was not clean. There were centipedes. There was no notification upon check-in that the pool would be under maintenance.
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to provide us with the best review and rating. Your feedback has been taken into consideration as we strive to further improve our room cleanliness and provide accurate information regarding our hotel facilities. Thank you again, and we look forward to your next visit and providing you with a pleasant experience. Warm regards, Kiki Lesmana, General Manager
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F***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
The staff is very friendly and the service is also good.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Warmest Regards, Kiki Lesmana, General Manager
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i***d
icon-origin-TRAVELOKA
9,4
/10
Reviewed 23 week(s) ago
Very intimate atmosphere to stay ❤❤
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1 people find it helpful
Accommodation's Reply
22 Feb 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give your best review and rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another extraordinary experience. Warm Regards, Kiki Lesmana. General Manager
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C***s
icon-origin-TRAVELOKA
9,2
/10
Reviewed 24 week(s) ago
the hotel staff is very friendly, the hotel room is very nice and clean
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Accommodation's Reply
22 Feb 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give your best review and rating for our hotel. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will convey the best rating that you have given to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another extraordinary experience. Warm Regards, Kiki Lesmana. General Manager
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Susan E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 24 week(s) ago
The distance is not too far from the hustle and bustle of the city center, but that's what makes me feel calm and rest without any fuss. I feel calm and very comfortable sleeping without being disturbed by noisy sounds and the view is open the window to see the greenery around the hotel, hmmm it feels like going green, the food and service are recommended 🙏🥰
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Accommodation's Reply
22 Feb 2025
Dear Ms. Susan, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best review and rating. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality which made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit us often and recommend us to others. I will convey your best rating to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another amazing experience. Warm Regards, Kiki Lesmana. General Manager
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Stenly R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 26 week(s) ago
Very interesting, friendly staff, clean room, breakfast is also varied and delicious. Thank you
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1 people find it helpful
Accommodation's Reply
22 Feb 2025
Dear Mr. Stenly, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best review and rating. We are glad to hear that you are very satisfied with our cleanliness, service and hospitality that made you comfortable and happy to stay with us. Our goal is to provide the highest level of service so that you will visit us often and recommend us to others. I will convey your best rating to our team which will motivate them to provide even better service. Thank you again and we look forward to your next visit with another amazing experience. Warm Regards, Kiki Lesmana. General Manager
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Meddy r. b.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 29 week(s) ago
nice.. and the location is actually close to the venue i'd like to attend. nice.wifi is quite nice as well.
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Accommodation's Reply
18 Jul 2025
Dear Ibu Meddy, Warm greetings from Swiss-Belinn Timika, Papua. Thank you for choosing to stay with us and providing your feedback. Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. We have shared your wonderful comments with the hotel team to motivate them more to provide such as excellent services. Thank you again for taking the time to provide your comments and we look forward to serving you again soon! Sincerely, Kiki Lesmana General Manager
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Bong N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Very happy because the facilities and services are good for us
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Accommodation's Reply
18 Jul 2025
Dear Mr. Bong N, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Best regards, Kiki Lesmana, General Manager
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Jelita K.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 30 week(s) ago
The hotel staff is very friendly, the food is the best in Timika, the rooms are super clean and comfortable.
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Accommodation's Reply
18 Jul 2025
Dear Mrs. Jelita, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Warmest Regards, Kiki Lesmana, General Manager
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i***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
The hotel staff is very friendly, the food is all delicious ❤
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Warmest Regards, Kiki Lesmana, General Manager
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i***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 30 week(s) ago
Very Enjoyable All the staff are friendly and the food is all delicious ❤
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Warmest Regards, Kiki Lesmana, General Manager
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YOHANES E. P. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
The hotel staff were very friendly and willing to help me carry quite a lot of luggage.
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Accommodation's Reply
18 Jul 2025
Dear Mr. Yohanes, Thank you for choosing Swiss-Belinn Timika and for taking the time to give us your best rating. We are delighted to hear that you were very satisfied with our cleanliness, service, and hospitality, which made you feel comfortable and happy staying with us. Our goal is to provide the highest level of service so that you will visit often and recommend us to others. I will share your best rating with our team, which will motivate them to provide even better service. Thank you again, and we look forward to your next visit and providing another extraordinary experience. Best regards, Kiki Lesmana, General Manager
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I***o
icon-Business
Business
icon-origin-TRAVELOKA
7,0
/10
Reviewed 34 week(s) ago
In Timika, SwissBel is my favorite hotel in terms of location and room facilities. It's just that check-in often takes a long time for the room to be ready. Even though I had an appointment to meet a colleague and I needed to take a shower and prepare, store my stuff, etc. but because the room was not ready even though it was an hour after the check-in schedule, I was really annoyed at that time and my mood was gone. Sorry to the customer service if I had a sour face because I was really annoyed at that time. Hopefully it will be better in the future. thanks
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Accommodation's Reply
18 Jul 2025
Dear Valued Guest, Thank you for choosing Swiss-Belinn Timika and for taking the time to review and rate our hotel. Your feedback has been brought to our attention, and we are working to improve our service and ensure a more consistent and timely check-in process. We apologize if you experienced any inconvenience during check-in at our reception. Thank you again, and we look forward to your next visit. Warmest Regards, Kiki Lesmana, General Manager
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