Supriyatna
Leisure
8,5
/10
Reviewed 2 week(s) ago
When I arrived, I was confused about where the hotel was because it was in a residential area, and it didn't feel like a hotel, more like a homestay. The service and food were great, with the soto Bandung, beef fried rice, and shrimp fritters being top-notch. The price wasn't fair, parking was limited, breakfast was rationed to two dishes per room, and there was no refrigerator even though the app stated it was, and there were traces of one. I thought my car had been washed or wiped down like the one next to mine. The balcony was dirty and there was no divider between the rooms. The room was also a bit dirty.
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Accommodation's Reply
16 Oct 2026
Thank you for taking the time to share your experience staying at our hotel. We are delighted that you enjoyed our service and your favorite dishes, such as Bandung Soto Soup, Beef Fried Rice, and Stir-fried Prawns. Please note that room amenities depend on the room type selected during booking. The room type you booked does not include a refrigerator, as stated in the room description on the booking app. Breakfast is served à la carte, with menu options subject to availability for each room. Regarding transportation, our staff may occasionally offer small assistance as a gesture of thoughtfulness, but this is not a standard service promised to all guests. For example, we appreciate our hotel receiving a 9.1 rating from Traveloka, reflecting guests' appreciation for their stay, particularly regarding cleanliness and service quality. For us, this rating motivates us to continue maintaining our high standards of cleanliness and providing the best possible service to all guests. We welcome all feedback and will incorporate it into your next stay evaluation to make your experience even better. Thank you for choosing our hotel, and we look forward to welcoming you back for an even better experience.
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