Overall Ratings & Reviews Holitel Hotel Pekanbaru

Highly recommended. Close to snacks.

the hotel is clean, comfortable. just noisy people's voices from outside the room.

Steady & always successful. Aamiin.

The employees are so noisy working while chatting in front of the room, disturbing their rest.

The only friendly ones were the front office lady and the security guard, the bedsheets weren't changed, it looks like there were stains on the mattress, yesterday when I was taking a shower, my friend's centipede came and screamed. There were no tissues, sandals, and the phone number for room service wasn't provided.

Suitable for stopping by and walking around for a while

friendly staff and very good service. so responsive and really full of smiles I'm very happy to keep it up yaa😇 will recommend to friends

The AC is hot, the mattress is full of holes.

The hotel is okay, but the noise from the outside is not comfortable, and it's a shame that the restaurant staff have to be chefs, pick up dirty dishes, check food stocks, etc.🙏😊

The hotel is comfortable, nice and clean.

When I wanted to have breakfast at 8 o'clock, I had already finished my dishes, so I asked the staff nearby, they just laughed while eating, is it possible to eat at breakfast time for hotel guests? Doesn't it mean that employees have time to eat?

Can't check in at 6 am because there are no rooms. The food is incomplete, there is no fruit.

Sangat sangat buruk. Lantai kat dalam bilik berpasir. WiFi-nya tak bagus dan langsung tak boleh digunakan. Perlengkapan barang mandi tak lengkap.

Spacious and clean room. Recommended.

Sampai 6x telpon dan datang ke reception minta sabun, cuma blg iya pak, nanti di antar! Sangat menyesal menginap di sini, dari jauh hari sudah isi pemintaan check in pukul 09:00 pagi, ternyata menunggu di lobby sampai pukul 12:15. Sangat buruk pelayanan nya!

Decent and comfortable for staying overnight, the bed was decent and more like luke-warm water than hot water, easy access to the main road, the food was 50:50, not much and not great.

Tempatnya strategis. Suasana hotel nyaman.

Kamar bersih, AC dingin, sarapan dan lumayan lah buat ganjel perut.

Highly recommended at a price of 200.

Thanks good choice for staycation.