8,4
Very Good
From 1.124 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,4

Meal

8,2

Location

8,7

Service and Facilites

8,4

People often mention about Arion Suites Hotel Kemang
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Surroundings (21)
Bedroom (21)
Bathroom (17)
Staff Friendliness (16)
Ambiance (16)
Accessibility (14)
Hotel Area (14)
Distance to City Center (13)
Wifi (13)
Room Space (13)
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Traveler Reviews Arion Suites Hotel Kemang

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40
Customer reviews
Fitri O.
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9,7
/10
Reviewed 6 day(s) ago
Friendly staff, clean and cozy rooms, varied and delicious breakfast.
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Yofan H.
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Staycation
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9,4
/10
Reviewed 4 week(s) ago
Nice hotel to stay, located in the city center too.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
okay, but the fitness center is just not well maintained
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1 people find it helpful
D***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 10 week(s) ago
Air mati, telepon mati, staff ga ramah dan ga informatif. Worst experience
1 people find it helpful
p***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Great experience, great hospitality, strategic place in the center of Kemang.
1 people find it helpful
c***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 18 week(s) ago
Please add smoking room. For available/unavailable room please provide earlier in the app, so there is no delay when you arrive at the location.
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2 people find it helpful
Dian A.
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Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 26 week(s) ago
The hotel staff is very friendly and responsive in helping.
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A***h
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Transit
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6,2
/10
Reviewed 26 week(s) ago
The next room is very noisy, from 3am to 5am. There are sounds of pushing tables and chairs. Strange, why in the horel room keep pushing tables or chairs. Disturbing rest time. There is a Qur'an but the contents are crazy. From Al Baqarah straight to Ali Imran, missing some verses. There is only 1 glass for gargling in the bathroom, even though the room is for 2 people. Please pay attention to the hotel, hopefully in the future it can be better.
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1 people find it helpful
B***a
icon-Business
Business
icon-origin-TRAVELOKA
5,3
/10
Reviewed 26 week(s) ago
I stayed in 6th floor 61*I ordered food based on the price in the QR, but when I wanted to pay, the receptionist said that's the previous price and not updated yet. There's a sound like hammer and water tank all night. Called the receptionist but nothing's changed. The most terrible thing, the closet was broken and unable to flush the feces.
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P***n
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Staycation
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8,8
/10
Reviewed 32 week(s) ago
comfortable old hotel. friendly service. cheap price
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1 people find it helpful
I***h
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 33 week(s) ago
Access to the hotel is very easy and the hotel is also close to the busway stop and many culinary places to visit. All staff are very friendly and very responsive when there are problems with the hotel room. I happened to get a room with a bathroom door that had a handle that was a little difficult to open and the hotel immediately offered to move rooms. If you want to find a hotel around Kemang with an affordable price, this hotel could be an alternative
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3 people find it helpful
A***S
icon-origin-TRAVELOKA
8,5
/10
Reviewed 33 week(s) ago
Not comfortable. When I was resting suddenly someone came in & the lock could be opened using a new ID. Room 620 & not good & not comfortable at all, the hotel staff brought a cake for mt sorry haa. I refused because I was disappointed ha
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Rini S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 34 week(s) ago
Enjoyable with a pretty good place, delicious breakfast, comfortable and clean place, satisfying service😊
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1 people find it helpful
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Ardi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 34 week(s) ago
Friendly and cooperative hotel staff and security, satisfactory service and facilities make this hotel suitable for families to stay for both short term and long term. Hopefully it can be maintained and improved
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R***A
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Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 35 week(s) ago
Nice view..neat and clean room.. BUT unfortunately the AC is not cold..at 12-4 am I woke up because it was hot..the window can't be opened..it's such a shame I stayed for 2 nights..so I didn't get enough sleep because the AC was not working. The staff said the machine was dead and it turned out to be a long time ago..what an improvement, dear Bintang HOW ABOUT IT WAS IN THE DURATION...ah
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A***s
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Leisure
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8,4
/10
Reviewed 35 week(s) ago
Stay at the Hotel for 2 nights with family. The available rooms are clean and comfortable. The bathroom is also clean, only the shower water is not strong enough to come out. Breakfast has many choices, the taste of the food is standard. The only minus is, the staff is less responsive and tends to be unfriendly to guests. My parents' room electricity went out for +/- 30 minutes, I called FO but the Engineering team came +/- 15 minutes after the call (already called FO 3 times). I asked for sandals through FO, it took +/- 15 minutes. Requests for amenities were responded to slowly. Security also did not have a list of guest vehicles staying. My family and I went in and out of the hotel many times using the same car, always asked where to go and what hotel number. Parking for hotel guests is a bit difficult at night because the basement parking lot is already used by CLUB guests.
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3 people find it helpful
K***o
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 35 week(s) ago
Just OK, for work and meeting, good price also
2 people find it helpful
O***i
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 37 week(s) ago
Decent hotel located in a strategic area around Kemang. The room was pretty clean even though its an old hotel. However they need to speed up the check-in process.
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N***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 37 week(s) ago
calm and comfortable atmosphere, only one of the rooms I used was constrained by the toilet which was a little problematic. but they immediately fixed it. btw thank you for the friendly service.
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1 people find it helpful
f***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 37 week(s) ago
Very friendly service, comfortable, clean place, all the food is delicious
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