7,3
Pleasant
From 246 reviews
Provided by travelers on
Cleanliness

7,0

Room Comfort

7,1

Meal

7,2

Location

7,9

Service and Facilites

7,2

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Accessibility (1)
Staff Friendliness (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
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Traveler Reviews Palapa Beach Hotel

Number of reviews per page
20
40
Customer reviews
Harry D.
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10,0
/10
Reviewed 28 week(s) ago
The staff is very friendly, the rooms and service are very good
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R***i
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8,5
/10
Reviewed 55 week(s) ago
The hotel staff is friendly, security is guaranteed and the area is clean.
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1 people find it helpful
yusryadi
icon-origin-TRAVELOKA
8,1
/10
Reviewed 84 week(s) ago
Tidak tersedia handuk, WC mampet dan kamar mandinya banjir.
1 people find it helpful
Dayat
icon-origin-TRAVELOKA
5,4
/10
Reviewed 120 week(s) ago
Pernah berjaya pada masanya namun kini berantakan, AC hanya keluar angin, spreitidak beres, pokoknya hancur, bagusnya hanya akses kamar sangat dekat dengan pantai, untuk para karyawan tetaplah bersemangat, tetap layani tamu sesopan dan sebaik yang kalian mampu lakukan, tetap jadilah berlian dimanapun kalian berada.
1 people find it helpful
Elisabet T.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 137 week(s) ago
Room not cleaned. Dust on the floor, especially under the mattress. Cobweb spider. The advantage is that the room has direct access to the exit, the family room has 2 king beds.
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1 people find it helpful
windiyati
icon-origin-TRAVELOKA
6,0
/10
Reviewed 169 week(s) ago
The hotel is dirty. Bed and bed linen dirty. The rooms are not maintained and the environment is trash everywhere and smells. Visitors who are not staying hotel guests are too crowded. Noisy motor noise around the hotel. Prices do not match the facilities.
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7 people find it helpful
Kartika P.
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4,8
/10
Reviewed 169 week(s) ago
Prices do not match the facilities, dirty rooms. The toilet is very dirty .
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3 people find it helpful
Thita N.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 169 week(s) ago
The service is fast, only the rooms are poorly maintained. The toilet smells, and the water is small. Lots of dust, the air conditioner is also not cold enough.
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4 people find it helpful
Herman E.
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6,0
/10
Reviewed 170 week(s) ago
1. The rooms seem unkempt. The toilet door is broken. Tv doesn't turn on. There is no ac remote. 2. The officer is a thief. The wallet is left in the room, the contents can be lost. D complete dodge. 3. Free breakfast only has egg fried rice and uncooked porridge.
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4 people find it helpful
Duwi W. S. P.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 183 week(s) ago
The morning receptionist was not friendly at all, incomplete rooms had to be requested first and then provided. Very little contribution.
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7 people find it helpful
Aprilia A. A.
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8,5
/10
Reviewed 183 week(s) ago
The place is nice & spacious. Just a bit dirty the floor has a lot of sand. And when it's together with the race event, it's noisy from checking in and checking out.
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2 people find it helpful
Sujanto
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6,0
/10
Reviewed 184 week(s) ago
Not bad for a family vacation.
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2 people find it helpful
Merina
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5,5
/10
Reviewed 184 week(s) ago
Decent service. Very less for cleanliness. Morning breakfast, no comments. The others, thank God, can still sleep well.
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2 people find it helpful
Nqk S.
icon-origin-TRAVELOKA
5,6
/10
Reviewed 207 week(s) ago
Pelayanan baik, fasilitas pantai cukup baik walaupun dibeberapa tempat ada sampah dan kurang dirawat, fasilitas kamar kurang baik karena furniture yang digunakan kurang nyaman. Sebaiknya cantumkan gambar sesuai dengan fasilitas yang didapat, kalau tidak dapat memiliki fasilitas balkon jangan cantumkan foto balkon di pilihan kamarnya.
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5 people find it helpful
Ira Ismayanti
icon-origin-TRAVELOKA
6,0
/10
Reviewed 221 week(s) ago
I was quite disappointed that there was nothing
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2 people find it helpful
Sammy L.
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6,0
/10
Reviewed 229 week(s) ago
Poor facilities, no health protocol, unsatisfactory breakfast. Bad service.
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1 people find it helpful
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Sudiono M.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 234 week(s) ago
I just don't like they always change phone numbers!
1 people find it helpful
Faris S.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8,4
/10
Reviewed 257 week(s) ago
The place is quiet and on the beach.
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1 people find it helpful
Syamsudin Syamsudin
icon-origin-TRAVELOKA
5,7
/10
Reviewed 259 week(s) ago
We ordered 2 family rooms, there was 1 room where the AC was not cold, wanting to move rooms turned out to be the same, the AC was not cold either. At night because of the heat, my mother moved to my sister's room next to her. Hmm, quite disappointing. Please improve the service by checking each room unit. Thank you.
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7 people find it helpful
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Godefridus B. C. D.
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8,5
/10
Reviewed 260 week(s) ago
Very nice! we are happy and satisfied with the service.
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2 people find it helpful
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