8,4
Very Good
From 1.629 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,4

Meal

8,0

Location

8,7

Service and Facilites

8,4

People often mention about Grand Batu Inn Hotel
All
Room Space (51)
Staff Friendliness (49)
Accessibility (47)
Distance to City Center (45)
Bedroom (44)
Surroundings (39)
Family Friendly (37)
Bathroom (36)
Hotel Area (35)
Taste (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Batu Inn Hotel

Number of reviews per page
20
40
Customer reviews
andryan i. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 day(s) ago
The hotel staff is very friendly and nice, the rooms are clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
05 Aug 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
A very pleasant experience
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
Merry C.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Suitable for families, highly recommended
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The hotel is close to children's entertainment areas, the rooms are quite spacious and the breakfast is quite varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 3 week(s) ago
The room was very spacious. I had two king-size beds. The mattress was comfortable. However, the pillows smelled like saliva, so I asked for a change. The bathroom was comfortable, but the hot water ran out in the morning. So I had to take a cold shower in the cold Batu city. I really liked the breakfast, which was delicious. Other, more expensive hotels weren't as good. The restaurant has been renovated to be modern. There's an outdoor slide and swing for toddlers.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
Dwi K.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The service is good, but the bathroom smells like a drain in front of the room. When you open the back door, the drain smell is also quite disturbing.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2025
We sincerely apologize for the inconvenience you experienced during your stay. We will use this information to improve our services in the future. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Extra large bed is good
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel is nice... The service is friendly and warm... Especially the security guard in the parking area... Friendly and responsive in welcoming guests... The swimming pool is clean and kid friendly... The breakfast is also delicious and the view is nice from the dining area... Next trip, God willing we will stay here again... 🙏
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
a***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
It's worth the price.. Don't be fooled by the mountain view on the 2nd floor. The parking lot and road view are just a little bonus of the mountain..
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Jul 2025
We sincerely apologize for the inconvenience you experienced during your stay. We will use this information to evaluate your stay and improve our services in the future. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Worth it for staying with family, the beds are wide, there are 2 beds in one room, the room is spacious, comfortable, the service is very satisfying, the staff is friendly, in short, it is recommended, it is also budget friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
Henri W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Good hotel, quick reaction staff worthed at price because its near from Jatim Park 1, Jatim Park 2 and Eco Park and specially Batu Among Tani Traditional market. You can walk from hotel to that place. Food is good at the taste but minim variety Room and bathroom shoulde be improve
+3
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
Essa N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The staff is friendly and willing to tell me where the room is. I checked in at 4 am and was served but had to confirm first.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Best regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The pluses are friendly staff, delicious food, clean swimming pool, the minuses are the shower isn't hot, there's no refrigerator in the room and no pool towels provided.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
26 Jun 2025
We sincerely apologize for the inconvenience experienced by you during your stay. We will use it as an evaluation material for the future to be better. We really hope to welcome you back in the future. Warm Regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
yovie k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
It's fun and the place is nice and close to everywhere
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 Jun 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Simple hotel and suitable for a relaxed pocket
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jun 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
Clean, spacious room, suitable for family, one room has 2 queen beds
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jun 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
IhsanYudha I.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Hopefully there will be room service.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 May 2025
We sincerely apologize for the inconvenience experienced by you during your stay. We will use it as an evaluation material for the future to be better. We look forward to welcoming you back in the future. Warm Regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
I***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
The place is nice, close to everywhere. The staff is also fast 👍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 May 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
F***h
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
The location is strategic, close to tourist attractions
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 May 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
Bobi S. T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
thanks.. affordable location clean hotel
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 May 2025
Thank you for choosing Hotel Grand Batu Inn as your place to stay during your vacation. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Grand Batu Inn
Translated by Google Icon
See original
Number of reviews per page
20
40