Overall Ratings & Reviews Pondokan Tjiburial

I was booking for 2 nights but after experiencing it for 1 night I decided to move to another hotel cause there are lots of ants, the smell and cleanliness are not good, and there is no AC. But the staff were so friendly and helpful

overall comfortable. but not all rooms have a view, mine is full wall. no smart TV and digital, food is not buffet.. food is delicious, location is very close to Tahura, staff are friendly.

Comfortable, clean, tidy. But please mark the direction of the Qibla in the room. I prayed in the wrong direction, lol.

The hotel is beautiful, the rooms are large and the atmosphere is calm. It is quite clean and comfortable even though there is no AC. Breakfast is delivered to the room, there is an indoor swimming pool for adults and an outdoor swimming pool for children.

The hotel staff is very friendly, responsive. The pool is clean, the hotel environment is clean. To make it lively and there are activities, you can open a mini buffet for breakfast in the dining area near the adult pool while looking at the view.

Advice for those who plan to stay here, it would be better to choose one without breakfast, because the menu is only like this, not worth it, and there is too much oil visible from the fried rice with oily gravy, and the water heater is very slow, it says to save water but the staff told me to turn on the tap until the water gets hot, and it's been 2 hours and the water isn't hot, and the water smells of rusty iron

So many geckos coming inside the room at night. Room cleanliness can be improved, as the room's floor was dusty. We reserved a bedroom for 4 guests, and only provided with 2 towels (it is considered extra charge if we asked for 2 more).

unfortunately there is no air conditioning. the room is not very cold

It is an old but still OK hotel. Unfortunately, some things need to be done and given more attention, such as the soap in the bathroom was none when we came in. When we wanted to swim, we should turn on the light and the pool water machine by ourselves since no one was around to help. In the morning, we saw a dead mouse in the pedestrian area of the hotel and until we checked out it was still there. Overall, our stay was fine because we can go to the national park that is near the hotel and enjoyed trekking there, and many cafes/restaurants are around the hotel.

The staff are friendly and helpful, the room is spacious... will stay again

Comfortable and clean. Great. Next time if there is another event in Tahura, I will stay here again

I was really in a pinch because all the hotels were full, so I happened to find this hotel. Cemara room, for 4 people. The name is unique, the service is good and very friendly. The room is a bit dusty in some places. Without AC, it's still cool, not hot. Too bad I can't watch TV because there's no signal. Overall, highly recommended.

Please clean the table, floor and toilet more, it looks like the place has not been lived in for a long time, and the walls of the room are too thin, the next room is very noisy, the balcony is also dirty, breakfast is very cold like last night's food.

The rooms are cool, but the facilities need to be improved because of the view and the PK building.

Overall comfortable but the room is not soundproof.

Nice place, not bad for a three star hotel. For those who don't like crowds, this is quite okay

Nice room, overall nice, less smart TV + breakfast, pay more attention to the taste 👍.

Please sweep and mop the room before the customer checks in. When I arrived at the room, the floor was full of dust, I immediately called CS using the telephone available in the room with an extension number (zero/0). I asked for help to be swept and mopped but until late at night and until I checked out no officer came.

Overall good all worth it with its price. Just need to fix the floor of the room looks clean but actually dirty.

It would be better to repaint the room, make the TV work, and position the hotel for a capacity of 4 people towards the valley.