Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to hear that your room was comfortable, clean, and provided a sense of security throughout your stay. However, we apologize for the water pressure and duration of hot water in the bathroom, which did not meet your expectations. We have forwarded this feedback to our technical team for immediate investigation and improvement so that we can better maintain guest comfort in the future. We greatly appreciate your feedback, as it helps us improve the quality of our service. We hope to welcome you back for an even better stay in the future. Sincerely, Isa, Front Office Manager, Luminer Hotel Banyuwangi