Overall Ratings & Reviews Alila SCBD Jakarta

The hotel staff is very friendly and the hotel area is very close to the mall.

great staying!nice and friendly staff,Pacific Place Mall just opposite the hotel..

Breathtaking city views right from my window – what a refreshing way to start the day! My stay here was a delightful urban escape, offering a seamless blend of comfort and city vibrancy. Ambiance/Facilities: The ambiance is modern and professional, perfect for business or leisure. The building’s glass façade and interiors reflect a high standard of architecture. The pool and lobby areas are clean and welcoming, and the covered drop-off zone is very convenient, especially during rainy days. Food: I didn’t get a chance to try all the food options, but the breakfast spread was oke. Staff Assistance: The staff were courteous and efficient – check-in was smooth, and concierge was helpful in arranging transportation and local info. Highlights: The direct view of Jakarta’s skyline, including iconic buildings and city traffic below, was a highlight. Watching the city come alive in the morning light from my room was truly memorable. Location: Strategically located in the heart of Jakarta’s business district, it’s close to malls, MRT access, and offices – making mobility easy and efficient.

Friendly good fun all ok

will return to stay in this hotel. All services was good and excellent. The price also not too pricey 😊

Lovely hotel. Friendly staffs. Flexible in accomodating early check in 👍🏾.

Wonderful hotel. You get what you pay for comfort and luxury. The service of the staff was great and not too much. Pak Andik was very friendly and helpful. Highly recomended!

Very happy every time I stay at any Allila.

Lovely stay, definitely would recommend

This hotel's service is very good, each staff serves according to their role, and above average expectations. The room type is very good and comfortable for a staycation with family. Highly recommended for married couples who want to honeymoon or spend their time 👍🏻.

We had a pleasant stay at Alila this weekend. Service was great, food were delicious, room was clean and spacious. The best thing was the swimming pool, they have a separate pool with water pressure! I'll be back to try other rooms they have.

I booked 2 rooms, twin bed and king, I paid over 12mio for those standard rooms and a bit disapointed ya cause for that price I could get more spacious room with bathup in other 5 stars premise nearby 🙏.

Staycation at Alila SCBD was beyond my expectations! The room was clean, comfy, unique and love the warm bathrobes. Many choice of Breakfast menu and all were delicious. The pool also the best one I've ever tried around Jakarta. Definitely my favorite space to stay at Jakarta!

The one thing that all hotels should be able to provide they don't provide: WiFi doesn't work on both my phone and laptop. Promised us that IT will come help to our room but they never do. Food that I ordered outside cannot be sent to my room because the manager told them not to. While this might be a rule, but the other 5 star hotels that I've stayed at in Jakarta do not have this kind of rule. I guess this is another proof that their service towards guests is very poor. Not gonna stay here again, that's for sure.

Very small bed and room. Not worth it for the price. The only good its location and outdoor jacuzzi, sauna and steam room.

Hotel Staffs were friendly and helpful. Great location opposite mall. Hotel is new. Room is nice and clean.

I swear, the security only helps rich people with expensive cars, if you guys have a car that cost less than Rp 500 million, you will not be assisted, I dropped all of my groceries on a puddle, because no help at all by the security, I bought couple foods and clothes, and the fact that the security is so m**n even, I felt disgusted and hated throughout my stay here in Alila. Swear alila is the worst hotel ever to be stayed longer than 2 nights, and the fact that the helper are all soo mean,

Hotel di tengah kota, cocok untuk bisnis maupun staycation. Pacific Place and Astha are walking distant, Senayan Sport Center are nearby, also Business District. Restaurants are good even though a bit pricey. During check-in, there was a miscommunication regarding reservation but properly corrected. Will consider coming again.

Great room, got outdoor space to enjoy breakfast so it feel safe in this pandemic situation, the pool is in the outdoor area and not crowded, it got outdoor jacuzzis where you can relax and enjoy city lights, it has a bar that's quite 'hip' among Jakarta's night-goers, it is right in the center of SCBD so you can catch some morning city walks around this area (it is quite special since you can not get that much of a friendly street-walking time in Jakarta) This hotel actually has everything you need to enjoy weekends and holidays with your partner & friends. The service is good but when I stayed their for 3 days, their were some mis-comm/mislead information I got from the staff. You really need to check here and their, into the details so you can get the confirmed information about things you need.

Worst hotel in jakarta, the elevator was broken, bad services, i’ve to wait 45 minute after check-in. Over price, the room like a budget hotel, Yang paling parah saya turun dari lantai 10 naik tangga ke lobby, what an experience!