7,9
Pleasant
From 1.384 reviews
Provided by travelers on
Cleanliness

7,8

Room Comfort

7,8

Meal

7,9

Location

8,1

Service and Facilites

8,0

People often mention about Red Orchid Simpang Lima by Sajiwa
All
Distance to City Center (47)
Staff Friendliness (40)
Ambiance (32)
Bedroom (31)
Bathroom (30)
Accessibility (22)
Wifi (21)
Room Space (21)
Surroundings (18)
Hotel Area (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Red Orchid Simpang Lima by Sajiwa

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
6,7
/10
Reviewed 1 week(s) ago
The staff's friendliness is good. But the big issue is the facilities. There's no hot water. The reason is that it's under repair. The food is also packed in a box. It's actually fine if it's packed in a box, but it would be nice if it was mentioned in the description.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Red Orchid Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation and continuous improvement. We hope you will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Best regards, Herman Basyarah, Hotel Manager.
Translated by Google Icon
See original
R***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
please help fix the bathroom
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Red Orchid Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation so that we can continue to improve our services. We hope you will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Best regards, Herman Basyarah, Hotel Manager.
Translated by Google Icon
See original
A***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Thank you for your service
Translated by Google Icon
See original
Find this review helpful?
F***y
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The price is affordable and the receptionist is friendly and helpful
Translated by Google Icon
See original
1 people find it helpful
F***i
icon-Transit
Transit
icon-origin-TRAVELOKA
7,6
/10
Reviewed 7 week(s) ago
Dirty room, especially the bathroom.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Red Orchid Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation so that we can continue to improve our services. We hope you will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Best regards, Herman Basyarah, Hotel Manager.
Translated by Google Icon
See original
A***p
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
Suitable for a budget that fits your pocket, close to the city center, easy access
Translated by Google Icon
See original
1 people find it helpful
A***p
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Recommended for those looking for a low budget, comfortable and clean place.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Close to malls, hospitals, and culinary delights.
Translated by Google Icon
See original
1 people find it helpful
f***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Very strategic, the staff was so helpful, overall I have a nice experience staying here. Probably, will come again to stay!
2 people find it helpful
S***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 11 week(s) ago
Location near the mall, quite comfortable. For a budget traveler like me, it's just right.
Translated by Google Icon
See original
1 people find it helpful
Prastyo E. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
hotel with cheap price, pretty good facilities and smoke free, good jos red orchid
Translated by Google Icon
See original
Find this review helpful?
w***i
icon-Business
Business
icon-origin-TRAVELOKA
7,8
/10
Reviewed 13 week(s) ago
The staff is friendly but it is a shame that the bathroom is not very clean and smells.
Translated by Google Icon
See original
2 people find it helpful
S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,3
/10
Reviewed 14 week(s) ago
The walls of the room were cracked, the shower and other things in the bathroom were rusty, the toilet flush was weak, and the bed sheets had stains.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Red Orchid Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation and continuous improvement. We hope you will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Best regards, Herman Basyarah, Hotel Manager.
Translated by Google Icon
See original
Profile Picture
Agus P.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
Strategically located near Simpang 5, only the bathroom lights are too dim and too small.
Translated by Google Icon
See original
Find this review helpful?
w***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly. Strategic location.
Translated by Google Icon
See original
Find this review helpful?
f***i
icon-Transit
Transit
icon-origin-TRAVELOKA
6,5
/10
Reviewed 17 week(s) ago
Dirty room, broken windows, dirty curtains.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Red Orchid Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation so that we can continue to improve our services. We hope you will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Best regards, Herman Basyarah, Hotel Manager.
Translated by Google Icon
See original
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 17 week(s) ago
The pillowcase is very dirty, and there is black dust clumping (there is dust dirt) The sheets are dirty, black and smell like they haven't been changed The bathroom door faces the bed Very uncomfortable😓 The room is very small, there is no sink I thought it was like the Orchid Hotel in Jakarta, but it turned out to be very different😂 As a result, I gave up 3 rooms to move to the Holiday In Hotel which is much more comfortable and clean
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Red Orchid Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation so that we can continue to improve our services. We hope you will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Best regards, Herman Basyarah, Hotel Manager.
Translated by Google Icon
See original
W***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
Comfortable hotel, clean, neat white blankets.
Translated by Google Icon
See original
2 people find it helpful
H***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8,7
/10
Reviewed 20 week(s) ago
Hot water is smooth. Bathroom is being repaired, the shower jet is loose. Clean the moss, so that visitors are more comfortable
Translated by Google Icon
See original
2 people find it helpful
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
7,6
/10
Reviewed 22 week(s) ago
Friendly staff, strategic location. Even though I got a room in the corner, but there was no window, the room was stuffy and smelly so it felt unclean huhu. Yes, it's worth the price.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warm greetings from Hotel Red Orchid Simpang Lima by Sajiwa. We apologize for any inconvenience you may have experienced. Your comments on our products and services are valuable for our evaluation so that we can continue to improve our services. We hope you will be pleased to stay at our hotel again and see the improvements we have made. Thank you. Best regards, Herman Basyarah, Hotel Manager.
Translated by Google Icon
See original
Number of reviews per page
20
40