Dear Valued Guest, Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our facilities, especially the pristine swimming pool, and were satisfied with our service, breakfast, and the comfort of your room. We appreciate your feedback regarding the condition of the towels. We apologize for any inconvenience this may have caused. We have forwarded this feedback to our housekeeping team to immediately investigate and replace the unsuitable towels, ensuring their cleanliness and comfort. We look forward to welcoming you back on your next stay for an even better experience. Sincerely, The Management Team