7,7
Pleasant
From 291 reviews
Provided by travelers on
Cleanliness

7,8

Room Comfort

7,8

Meal

7,7

Location

7,8

Service and Facilites

7,8

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Traveler Reviews Hotel Sahabat Baru.

Number of reviews per page
20
40
Customer reviews
Suwandi
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6,0
/10
Reviewed 142 week(s) ago
When I wanted to check in, he said there was an additional fee of 50 thousand 🤣.
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1 people find it helpful
Eliyanti
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5,5
/10
Reviewed 145 week(s) ago
Sangat kecewa. 2 malam menginap dengan kondisi kamar yang sangat kurang terawat. Hari pertama nginap di kamar sudah ada sampah sama botol air, aroma WC yang tidak sedap. Hari ke 2 pindah kamar dikasih kamar yang lumayan luas tapi tempat tidur sudah goyang-goyang seperti mau roboh jadi tempat tidur bunyi-bunyi.
3 people find it helpful
Johan C.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 156 week(s) ago
Murah sih tapi bau kampernya kuat sekali, toilet dinding kotor semua.
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Johan C.
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6,2
/10
Reviewed 158 week(s) ago
Bantalnya harus dicuci, kotor sekali dan bau
1 people find it helpful
Accommodation's Reply
19 Sep 2022
Hi, John! We regret that the stay was not a great experience. Hope to have another opportunity soon so we can make up for it for you with a great stay ahead. Greetings, Jane!
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Robby Artanto
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5,1
/10
Reviewed 166 week(s) ago
Kondisi kamar hotel yang udah tidak layak di tempati., akhirnya gak jadi menginap di hotel OYO 3098 Hotel Sahabat Baru, padahal udah bayar karena booking dari aplikasi, jadinya ya uang hangus begitu aja! Kamar benar-benar tidak terawat dan sangat tidak layak untuk jadi kamar hotel! Sungguh mengecewakan!
1 people find it helpful
Asep A.
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6,0
/10
Reviewed 167 week(s) ago
The room and toilet are dirty and smelly, so they don't stay overnight, they don't match the picture.
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2 people find it helpful
Muhammad I. K.
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8,5
/10
Reviewed 167 week(s) ago
Good but no WiFi on hotel.
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iwan iwan
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6,1
/10
Reviewed 168 week(s) ago
The service is not good, the bed is not good.
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2 people find it helpful
Hanik I.
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8,5
/10
Reviewed 170 week(s) ago
The place is very clean and spacious, comfortable, the atmosphere is good in the village, not noisy with the sound of motorbikes, close to the market so it's good if you are looking for breakfast and dinner.
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1 people find it helpful
Accommodation's Reply
01 Jul 2022
We appreciate your positive assessment! We pride ourselves on serving our guests with an incredible experience. Hello, Simon
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Wahyu S.
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8,5
/10
Reviewed 172 week(s) ago
The hotel is comfortable, in accordance with the price, it is very comfortable
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1 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi, Revelation! We are happy to know that you liked our service. Have a nice day :) Regards, Jane!
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Sandi
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9,1
/10
Reviewed 173 week(s) ago
The rooms are spacious, hot water works, everything is fine.
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Accommodation's Reply
16 Jun 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Simon
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Sandi
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9,4
/10
Reviewed 173 week(s) ago
The room is very spacious, the hot water runs smoothly, the wifi is really strong, the price is cheap, satisfied, later I come to I will stay here again.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, Sandi, Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
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Johan C.
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8,4
/10
Reviewed 173 week(s) ago
The toilet is not clean, the sheets are also not clean.
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Accommodation's Reply
16 Jun 2022
Thank you for the positive rating, Johan! We feel grateful to have honest feedback from you. This will help us to a better skill level. Have a nice day! Greetings, Jane!
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Megawati
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8,5
/10
Reviewed 175 week(s) ago
Fast service and responsive to complaints.
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1 people find it helpful
Achmad R.
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6,6
/10
Reviewed 182 week(s) ago
The hotel did not match the order in the application, and there was no notification about it from the hotel. I have filled out the form regarding check-in and check-out times. But it can't match what I fill.
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4 people find it helpful
Accommodation's Reply
08 Apr 2022
Hi, Thank you for bringing this to our attention and we apologize for any inconvenience caused. This is something that needs immediate attention as we don't want our other guests to face such problems in the future. Regards, Andrew
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johan c.
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8,5
/10
Reviewed 184 week(s) ago
Not bad but not clean maybe because the building is old but for the price it is still recommended.
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Accommodation's Reply
16 Mar 2022
Hi, John! Thank you for sharing your feedback. We have flowed the same to our related team to meet your expectations. Have a nice day! Regards, Amelia.
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Rudy Rudy
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5,4
/10
Reviewed 187 week(s) ago
The water is very slow and the place is not clean.
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1 people find it helpful
Accommodation's Reply
20 Feb 2022
Never meant to disappoint you, Rudy! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Margianti!
Iis
icon-origin-TRAVELOKA
8,8
/10
Reviewed 188 week(s) ago
The rooms are spacious, this is the best, so there is space to relax in the room, not only limited to the mattress.
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1 people find it helpful
Helen Helen
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6,3
/10
Reviewed 189 week(s) ago
The room given does not match the picture.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
We?re sorry to have you disappointed, Helen! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Kiswari!
Citra a. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 190 week(s) ago
At first I came, the receptionist was bitchy because I asked for a special request to check in in the morning because I wanted to transit to the airport. I explained that I had booked via the application. Just checked. New good. Please don't say that right away. Because I paid for it and I also spoke nicely.
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3 people find it helpful
Accommodation's Reply
17 Feb 2022
Thank you for rating us, citra. We will surely work on the feedback shared to improvise our services in the future. Have a nice day ahead. Regards, Kimawati!
Number of reviews per page
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