8,5
Very Good
From 311 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,4

Location

8,4

Service and Facilites

8,6

People often mention about The Nyaman Solo
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Distance to City Center (7)
Staff Friendliness (7)
Ambiance (7)
Hotel Area (7)
Family Friendly (6)
Wifi (5)
Room Space (5)
Soundproof (5)
Bedroom (5)
Bathroom (5)
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Traveler Reviews The Nyaman Solo

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40
Customer reviews
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
I stayed here because I wanted to watch a concert at UMS, so it was close by. If you're looking for food, there's a restaurant nearby, with snacks and drinks available at the cafe. I didn't try swimming because it was raining.
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baby c.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The place is very clean, comfortable and the facilities are complete.
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N***s
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
hospitality mantaaaps. service excellent
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Fridina S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,3
/10
Reviewed 8 week(s) ago
Not very satisfying. The water in the bathroom was turned off after a complaint, and the answer was because there were a lot of people using the water. Imagine taking a shower or defecating and not being able to clean it because you have to wait for the water to come back on. The swimming pool is used for children's tutoring in the morning and afternoon, so guests cannot use the pool. Please pay attention to guest satisfaction.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
The facilities are very good, especially the swimming pool, but it's a shame that the swimming pool space has to be shared with children's swimming lessons which are quite crowded and take a long time.
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1 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
This hotel is really comfortable, far from the noise, the bed is really comfortable.. rest well, the swimming pool is also open to the public so it's a bit crowded when we swim, swimming towels are not provided for those who stay overnight, you have to add 15 thousand per towel
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Dinar K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The place is comfortable as the name suggests, but at night it's confusing to get through because many of the access roads are blocked.
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1 people find it helpful
M***M
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 17 week(s) ago
As the name suggests, the place is very comfortable.
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2 people find it helpful
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Kholilur R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Everyone is friendly and polite, the place is really nice.
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N***a
icon-origin-TRAVELOKA
6,6
/10
Reviewed 23 week(s) ago
Staff spread CCTV, clearly violating guest privacy
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2 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Mrs. Nia Novitasari, We sincerely apologize for any inconvenience you experienced during your stay. We are re-evaluating this matter to ensure it does not happen again. We have reprimanded the relevant staff and they are being sanctioned in accordance with applicable regulations. Our goal is to improve our service and ensure the satisfaction of every guest. Once again, we, the management of The Nyaman Hotel, apologize for this incident. 🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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Charles C. C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
Great customer service overall
2 people find it helpful
Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience during your stay at our hotel. Our goal is to improve our service and the satisfaction of every guest who stays with us. We greatly appreciate your reviews as they help us improve our service. We look forward to welcoming you back to The Nyaman Solo. 😊🙏🏻 Best Regards, Management The Nyaman Hotel Solo
S***e
icon-Business
Business
icon-origin-TRAVELOKA
7,0
/10
Reviewed 33 week(s) ago
the AC is hot, it seems like the indoor filter is dirty and the towels are a bit black, it's time to change them.
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Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. We apologize for any inconvenience. We will re-evaluate this to ensure it doesn't happen again. Our goal is to improve our service and guest satisfaction. We greatly appreciate your feedback to help us improve our service. We look forward to welcoming you back to The Nyaman Solo. 🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 47 week(s) ago
Good room. But black water is coming out, maybe the torrent is about to run out.
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3 people find it helpful
Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. We apologize for any inconvenience. We will re-evaluate this to ensure it doesn't happen again. Our goal is to improve our service and guest satisfaction. We greatly appreciate your feedback to help us improve our service. We look forward to welcoming you back to The Nyaman Solo. 🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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Z***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 48 week(s) ago
Friendly and helpful staff, comfortable bed, not soundproof but still slept through the night like a baby. What can be improved is the quality of bathroom amenities as the condition of the towels/rug are already worn down. Otherwise, great value for money and comfortable stay.
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. Our goal is to improve our service and satisfaction for every guest who stays. We really appreciate your feedback so we can improve our service. We look forward to welcoming you back to The Nyaman Solo. 😊🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 58 week(s) ago
Comfortable place, clean swimming pool
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. Our goal is to improve our service and satisfaction for every guest who stays. We really appreciate your feedback so we can improve our service. We look forward to welcoming you back to The Nyaman Solo. 😊🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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Gagah K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 58 week(s) ago
The swimming pool is comfortable, clean, well maintained. It fits the name The Nyaman.
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Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. Our goal is to improve our service and satisfaction for every guest who stays. We really appreciate your feedback so we can improve our service. We look forward to welcoming you back to The Nyaman Solo. 😊🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 61 week(s) ago
Location inside a housing complex. For that price the room size is quite small. Plus there is a swimming pool. Deposit required
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. Our goal is to improve our service and satisfaction for every guest who stays. We really appreciate your feedback so we can improve our service. We look forward to welcoming you back to The Nyaman Solo. 😊🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 61 week(s) ago
The room is comfortable even though it is small. The 1st floor in front of the swimming pool is for standard rooms. The family room is on the 2nd floor. The water is strong and there is warm water. Water dispenser is provided. The swimming pool is clean. Parking is behind the hotel but close to the room.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. Our goal is to improve our service and satisfaction for every guest who stays. We really appreciate your feedback so we can improve our service. We look forward to welcoming you back to The Nyaman Solo. 😊🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 62 week(s) ago
Comfortable as the name suggests, quiet and very clean, this is the most important thing.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Thank you for taking the time to share your experience while staying at our hotel. Our goal is to improve our service and satisfaction for every guest who stays. We really appreciate your feedback so we can improve our service. We look forward to welcoming you back to The Nyaman Solo. 😊🙏🏻. Best Regards, Management of The Nyaman Hotel Solo
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C***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 64 week(s) ago
The hotel staff is very friendly, also satisfied because the swimming pool is open 24 hours for free swimming so you can also celebrate a surprise birthday in the pool at 12 midnight
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Number of reviews per page
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