8,1
Very Good
From 11 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,2

Meal

7,2

Location

8,4

Service and Facilites

7,5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Carambola Bungalow

Number of reviews per page
20
40
Customer reviews
Profile Picture
Thanh T. L. H.
icon-origin-TRAVELOKA
9,0
/10
Reviewed 172 week(s) ago
The service is ok, but there is one small minus point is the behavior of the staff, normally they are very friendly, but after I asked the staff to put cotton in the blanket because the blanket was not bare, the manager told the staff to ask for help. It was not cold, I heard it and I said it from afar, because we turned on the air conditioner, then that person told the staff, then turned off the air conditioner😟, even though the manager didn't say it in front of me, but only told the staff. The other staff member, but I could still hear it due to the sitting distance, I said we still want to turn on the air conditioner and still want to cover the blanket. Usually the white blanket in the hotel or motel, hostel is very thick, I don't understand why that day when I go, they wash it or why should I take it off when it's dry, then put it in the closet in each room, because it's too heavy I can't put it in, so I ask them , but they made me a bit disappointed, the rest asked them to help with anything they were enthusiastic about.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 May 2022
Thank you for your feedback and sorry for the inconvenience you mentioned above. I have researched with the staff and it is really as you said, but they were just joking with each other because it was very hot that day (about 33 degrees) that you asked the staff to put the cotton blanket in. The 2 staff members just wondered why it was so hot but still put a blanket in it, if it's cold, it's ok to turn off the air conditioner. It's just a joke between two people, hope you understand and sympathize.
Translated by Google Icon
See original
Tran Hoang Thao
icon-origin-TRAVELOKA
5,4
/10
Reviewed 266 week(s) ago
the view was nice, the room was not very clean, breakfast was nothing but eggs, the service attitude was not friendly
Translated by Google Icon
See original
1 people find it helpful
Vuong
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9,7
/10
Reviewed 307 week(s) ago
Book via app with quieter price directly. Super beautiful Son river view has large garden, breakfast is also very delicious. There is also a kayak for guests to play, equipped with life jackets ... There are cute puppies. Also about 1-2km away from the center, there are more eateries but convenient for travel. Staff is very nice, if you have the opportunity to come back to support
Read More
Translated by Google Icon
See original
2 people find it helpful
VO MINH T.
icon-origin-TRAVELOKA
9,3
/10
Reviewed 314 week(s) ago
Good service, kind staff, clean room and beautiful view
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40