Overall Ratings & Reviews Binh Duong Resident Hotel

spacious room, clean, pleasant staff

The hotel is near the center, opposite the Da Nang museum. Very convenient for traveling.

Friendly staff, clean room. Near the center

I stayed for 1 day and 1 night. Overall, the hotel is close to the center, great facilities, and has a convenient supermarket in the lobby. As for the staff, their attitude is great and they are impeccably professional.

Dirty room cleaning Room size not as described Room smells a lot of cigarette smoke

Room not clean Old equipment Room not as described

The toilet is still very dirty The mattress smells musty. The picture does not match the description. The room is small

Friendly staff, close to the center opposite Da Nang museum.

The hotel is near the center, so you can go to all the nearby entertainment places hihi

Good location, easy to get around. Near the hotel there are 2 beautiful museums. Friendly staff. Spacious room, adequate facilities.

Good location and clean. The whole family praised it.

The hotel didn't clean up after the guests left, but let me stay. There were still hairs and marks on the bed. I was so upset that I went down to tell the receptionist that they had just sent someone to clean up. No one should stay here. It's disgusting. I'll never come back again.

The room was dirty, the tenant didn't clean it up after he finished renting it, leaving it as it was for me to stay in. I had to ask the receptionist to send someone to clean it. There was hair all over the bed and the floor, disgusting, no one should stay here.

too bad, dark and damp room

The room is spacious, clean and comfortable, however the toilet is not good in terms of self-draining and not very dry.

Overall excellent experience for the price! Top location.

Affordable price, right in the center, friendly staff, good hygiene, especially suitable for those taking the DELF exam at the French Institute in Da Nang

EPISODE 2 The next morning, when we went down to check out and asked to see the manager, the manager continued to avoid us, not bothering to show up. Only the receptionist spoke to us coldly, without a word of apology. Only when I showed my anger did they call around and offer a very insulting “compensation plan”: refund 200,000 VND for the room and hope my family would “understand” the property damage (!) An extreme lack of responsibility. A cold and insensitive way of handling things. My family refused to accept that ironic compensation and still paid in full because we have self-respect, unlike the way this hotel behaved. While cleaning up the flood, my relative slipped and fell, scratching his arms and legs — but all the hotel had was… silence and a smile of sympathy? This was not a vacation, this was a nightmare experience that I would never wish upon anyone.

The room is spacious and comfortable, located in a convenient location for travel. With such a cheap price, I think everything is ok, except that the service of the staff should be more professional and dedicated. Borrowing an iron and telling me to go to the reception to get it myself is not ok service attitude. Thank you.

The location is okay but the design is old, the paths between floors and rooms are really messy and bumpy! Some rooms have no windows and the smell of cigarettes is stuffy.