LN

Listia N.

10,0

/10

Reviewed 14 hour(s) ago

This is my first time staying at a hotel and being served with truly WOW facilities, just as I expected. Since it was a staycation to celebrate my wedding anniversary, I asked for decorations, and they granted it. They also provided a free congratulatory cake, and what was even happier was that I upgraded my room to a better one. Thank you, Ascot.

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+4

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Verified Traveler

10,0

/10

Reviewed 5 day(s) ago

Staying at Ascott Sudirman for our honeymoon was truly wonderful. The location in the heart of the city made exploring Jakarta easy, but the moment we stepped into our suite we felt a peaceful retreat. The room was spacious, clean, and beautifully appointed perfect for relaxing together after a day of sightseeing. The staff went above and beyond with warm hospitality that made our stay feel special, and the facilities like the pool and gym added extra comfort and fun. It was a romantic, comfortable, and memorable honeymoon stay that we’d love to revisit someday.

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E***r

Leisure

10,0

/10

Reviewed 5 week(s) ago

My first impression was that I really liked Ascot. The location is close to everything, strategic, and the neighborhood is definitely safe. The bathroom amenities are complete, and the room was fully equipped. I got a room with a great city view. The staff is friendly. I'll stay here again next time, and my kids are very happy at Ascot. Thank you, Ascot.

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1 people find it helpful

Accommodation's Reply

17 Jan 2026

Dear Valued Guest, Thank you for your review. We are delighted with your positive feedback. I would also like to take this opportunity to thank you for choosing us as your accommodation. We are glad you enjoyed your stay with us and that we met your expectations in terms of service quality. Thank you again for your feedback, and we hope to welcome you back again soon. Sincerely, Aulia Nurvicacsono, Rooms Division Manager

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E***c

Staycation

9,1

/10

Reviewed 6 week(s) ago

The staff was very friendly, and my room was upgraded! This is my second stay here, and I'm very satisfied.

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1 people find it helpful

Accommodation's Reply

31 Dec 2025

Dear Valued Guest, Thank you for your review. We are delighted with your positive feedback. I would also like to take this opportunity to thank you for choosing us as your accommodation. We are glad you enjoyed your stay with us and that we met your expectations in terms of service quality. Thank you again for your feedback, and we hope to welcome you back again soon. Sincerely, Aulia Nurvicacsono, Rooms Division Manager

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D***a

10,0

/10

Reviewed 6 week(s) ago

Great place for staycation with the family

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Accommodation's Reply

31 Dec 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono. Guest Service Manager.

S***i

10,0

/10

Reviewed 6 week(s) ago

Perfect stay. Will come back again.

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Accommodation's Reply

31 Dec 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono. Guest Service Manager.

L***s

Business

9,7

/10

Reviewed 7 week(s) ago

The room is spacious, clean, breakfast was tasty.

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Accommodation's Reply

31 Dec 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono. Guest Service Manager.

Ap

Adeline p. l.

8,5

/10

Reviewed 8 week(s) ago

Overall good but parking is difficult.

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3 people find it helpful

Accommodation's Reply

11 Dec 2025

Dear Valued Guest, Thank you for your review. We are very pleased with your positive feedback. I would like to take this opportunity to thank you for choosing us as your accommodation. We are delighted that you enjoyed your stay with us and that we met your expectations in terms of the quality of our service. Thank you again for your feedback, and we hope to welcome you back again soon. Sincerely, Aulia Nurvicacsono, Rooms Division Manager

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C

Chloe

Transit

8,9

/10

Reviewed 9 week(s) ago

The friendly staff were impressive. The induction stove, microwave, toaster, coffee pot, and teapot were great for cooking. However, the furniture was old and unconvenient, especially the bathroom door. (It wasn't comfortable enough.) The breakfast was a bit shabby for the price.

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Accommodation's Reply

03 Dec 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback, especially regarding the furniture and breakfast, we will take it seriously and address to related department. We do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono. Room Division Manager.

M***a

Business

9,0

/10

Reviewed 14 week(s) ago

Great City View From 3802 But I didn't sleep well. My body itched. I wanted to change the bedsheets, but it was already 11:00 PM. I had to get up early tomorrow to go to the embassy, so I couldn't sleep because I was scratching until 2:00 AM. Luckily, I brought eucalyptus oil. Please keep it clean, because my husband and I really like this hotel.

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2 people find it helpful

Accommodation's Reply

31 Oct 2025

Thank you very much for taking the time to share your stay experience. We apologize for the inconvenience caused by the bed cleaning issue. This is not the level of service we expected. We will pass your comments on to the housekeeping department and they will pay more attention to the cleanliness of your room, especially when preparing dinner. We are pleased that you and your husband were satisfied with our hotel. We hope that you will have an even better experience during your next stay. To ensure that your room is always in the best condition, please contact us directly before your next stay. If you have any further questions, please do not hesitate to contact us. Thank you, Housekeeping Manager Aulia Nurwicaksono

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I***u

Staycation

10,0

/10

Reviewed 14 week(s) ago

Very good hotel, got an upgraded room by the hotel staff because it was my first time staying here

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3 people find it helpful

Accommodation's Reply

30 Oct 2025

Dear Valued Guest, Thank you for your review. We greatly appreciate your positive comments. I would like to take this opportunity to thank you for choosing us as your vacation accommodation. We are pleased that you were satisfied with your stay with us and that we were able to meet your expectations in terms of the quality of our service. Thank you again for your comments and we hope to welcome you back again soon. Best regards, Aulia Nurvijaksono, Rooms Manager

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Noviana

Staycation

9,7

/10

Reviewed 24 week(s) ago

Comfortable, everything is ok, my pet is happy too.

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3 people find it helpful

Accommodation's Reply

04 Sep 2025

Dear Valued Guest, Thank you for your review. We are very pleased with your positive feedback. I would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted that you enjoyed your stay with us and that we have met your expectations in terms of the quality of our service. Thank you again for your feedback, and we look forward to welcoming you back again soon. Best regards, Aulia Nurwicaksono, Room Division Manager

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R***i

Staycation

10,0

/10

Reviewed 28 week(s) ago

The hotel staff was very friendly and helpful.

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1 people find it helpful

Accommodation's Reply

23 Jul 2025

Dear Guest, Thank you for your review. We are very pleased with your positive feedback. I would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted that you enjoyed your stay with us and that we have met your expectations in terms of the quality of our service. Thank you again for your feedback, and we look forward to welcoming you back again soon. Best regards, Aulia Nurwicaksono, Room Division Manager

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A***a

9,1

/10

Reviewed 29 week(s) ago

First impressions of this hotel were excellent. We were greeted by an attractive lobby and a very welcoming receptionist. The rooms were spacious and clean. The bathroom was also excellent.

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Accommodation's Reply

23 Jul 2025

Dear Guest, Thank you for your review. We are very pleased with your positive feedback. I would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted that you enjoyed your stay with us and that we have met your expectations in terms of the quality of our service. Thank you again for your feedback, and we look forward to welcoming you back again soon. Best regards, Aulia Nurwicaksono, Room Division Manager

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W***a

10,0

/10

Reviewed 32 week(s) ago

Favorite staycation, strategic location

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2 people find it helpful

Accommodation's Reply

27 Jun 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return at another time. Best regards, Aulia Nurwicaksono. Guest Service Manager.

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I***a

Staycation

9,7

/10

Reviewed 34 week(s) ago

umpteenth time staying here. really nice and very comfortable.. there is a playground, and it is very baby friendly. it's just a shame that when I stayed yesterday on the top floor, the guests were running around even though it was already 10 pm 😅

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2 people find it helpful

Accommodation's Reply

19 Jun 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return at another time. Best regards, Aulia Nurwicaksono. Guest Service Manager

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R***i

Business

10,0

/10

Reviewed 35 week(s) ago

very satisfied with the service of the staff who are very friendly and fast response. The facilities do not need to be asked again because they are very complete, super neat and super clean. they also help when we will early checkin full effort.. Highly recommended😘

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2 people find it helpful

Accommodation's Reply

19 Jun 2025

Dear Guest, Thank you for your review, we are very happy with your positive review. On this occasion I would like to thank you for choosing us as your accommodation choice for your vacation. We are very happy that you enjoyed your stay with us, and we have met your expectations in the quality of our property service. Once again, thank you for the feedback given, and we will wait for your return at another time. Best regards, Aulia Nurwicaksono. Guest Service Manager

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i***n

Staycation

8,5

/10

Reviewed 40 week(s) ago

Very good place to stay in Jakarta.

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Accommodation's Reply

19 May 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono Guest Service Manager

GA

Gleand A. D.

Staycation

10,0

/10

Reviewed 41 week(s) ago

Good place for staycation with family.

2 people find it helpful

Accommodation's Reply

19 May 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono Guest Service Manager

r***i

Staycation

10,0

/10

Reviewed 42 week(s) ago

Nice hotel for staycation and good service.

1 people find it helpful

Accommodation's Reply

14 Jul 2025

Dear Guest, Thank you for taking the time to provide us with your review. We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Aulia Nurwicaksono Room Division Manager

Ascott Sudirman Jakarta

Overall Ratings & Reviews Ascott Sudirman Jakarta

8,8

8,8

8,2

8,7

8,6

Traveler Reviews Ascott Sudirman Jakarta