8,4
Very Good
From 729 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,6

Meal

7,9

Location

8,4

Service and Facilites

8,4

People often mention about Mono Coliving Kencana
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Check-in/out Time (3)
Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Staff Friendliness (2)
Wifi (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Mono Coliving Kencana

Number of reviews per page
20
40
Customer reviews
R***l
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 21 week(s) ago
Overall it's okay for a temporary sleep. And this is the second time I've booked.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 24 week(s) ago
The location is close to Ciputra Mall. But when I entered the room, the floor was not clean, the paint on the wall near the AC was also streaky. The bathroom shower also had broken dots. The interior of the room was okay.
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1 people find it helpful
dwi f. h. n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 28 week(s) ago
The hotel is comfortable for a staycation
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Accommodation's Reply
11 Dec 2024
Dear Mr./Mrs. dwi f. HN Thank you for your review. We look forward to welcoming you back. Warm regards, Kencana Residence.
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H***o
icon-origin-TRAVELOKA
5,4
/10
Reviewed 31 week(s) ago
Please teach the receptionist with glasses, messy curly hair like someone who hasn't showered in a year again about manners and how to work. The check-out process took a long time even though it was quiet with no queue, when asked about the hot water in the shower, she answered curtly and told me to wait. Asked again how long to wait, and was only answered "just wait". There was also cat poop on the front porch whose smell could be smelled from a distance and it hadn't been cleaned from day to night This person seems tired of working!!
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Accommodation's Reply
11 Dec 2024
Dear Sir/Madam, Thank you for your review and we apologize for the inconvenience. We will strive to provide the best service and look forward to welcoming you back. Warm regards, Kencana Residence.
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Eva I. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 34 week(s) ago
The place is comfortable, the service is very good, and it is kids friendly.
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F***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 44 week(s) ago
The room was clean, but the things downstairs were a bit messy.
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1 people find it helpful
Anjar N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 58 week(s) ago
The staff is very very friendly 10000000 stars.
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2 people find it helpful
Faishal H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 63 week(s) ago
Dengan harga murah dapat penginapan yang bagus.
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Accommodation's Reply
05 Apr 2024
Dear Mr/Mrs Faishal H, Thank you for your review. We will be looking forward to welcoming Mr/Mrs Faishal H. back. Warm greetings, Kencana Residence.
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Gideon H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 69 week(s) ago
Cukup bersih. Air panas tidak nyala di malam hari. Posisi AC agak aneh sehingga dinginnya kurang.
2 people find it helpful
Accommodation's Reply
22 Feb 2024
Dear Mr/Mrs Gidion Gidion, Thank you for your review. We will really look forward to welcoming Mr/Mrs Gidion Gidion back. Warm regards, Kencana Residence.
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Dessy F.
icon-origin-TRAVELOKA
6,4
/10
Reviewed 69 week(s) ago
Sprei kamar banyak bekas bercak, selimut sobek, bantal warna abu2 kaya kotor & tipis, handuk & keset enggak meresap air, kamar mandi kadang bau got, parkiran mobil susah kl full. Kamar dekat dapur umum, jadi agak berisik.
2 people find it helpful
Hendri I.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 78 week(s) ago
The main recommendation is that the cleaning service is great and everything is great.
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4 people find it helpful
Accommodation's Reply
31 Dec 2023
Dear Mr/Mrs Yusi Nur Aisyah, Thank you for your review. We will really look forward to welcoming Mr./Mrs. Yusi Nur Aisyah back. Warm greetings, Kencana Residence.
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Ardan R.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 79 week(s) ago
Good place, already uses card chip lock. It's just quite far from stalls or food sellers, especially if you walk.
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1 people find it helpful
Accommodation's Reply
11 Dec 2023
Dear Mr/Mrs Ardan Rizki, Thank you for your review. We will really look forward to welcoming Mr/Mrs Ardan Rizki back. Warm greetings, Kencana Residence.
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Anisa D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 81 week(s) ago
The hotel is good & cheap, the service is friendly.
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Accommodation's Reply
11 Dec 2023
Dear Mr/Mrs Anisa Devii, Thank you for your review. We will really look forward to welcoming Mr/Mrs Anisa Devi back. Warm greetings, Kencana Residence.
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Fatma
icon-origin-TRAVELOKA
6,0
/10
Reviewed 99 week(s) ago
Hotel staff service is terrible! Disrespectful, unfriendly, curt in tone, and spoke with no respect for customers. The hotel staff feels the hotel belongs to them (read: their own home)?! How to treat customers like they don't appreciate, and there is no hospitality atmosphere behavior / attitude! We don't want to clean the room if we don't know that the person concerned only wants to clean the room before 12 o'clock, while we are on the front porch, but there is no reminder / offer to clean the room. The hotel staff's answer: "it's past cleaning time, if you want to clean it earlier while sitting in the yard". There is no intention to ask for the room to be cleaned, even though the staff is room service & housekeeping too. So bad & disappointing! I hope the hotel owner knows the attitude of your staff!
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2 people find it helpful
Accommodation's Reply
05 Aug 2023
Dear Mr/Mrs Fatma Kurniasari, Thank you for your review and we apologize for the inconvenience you have. We will try to provide the best service and look forward to welcoming Mr/Ms Fatma Kurniasari back. Warm regards, Kencana Residence.
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Rinto Hebi
icon-origin-TRAVELOKA
9,4
/10
Reviewed 99 week(s) ago
Satisfying expectations and explanations in the application.
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Accommodation's Reply
05 Aug 2023
Dear Mr/Ms Rinto Hebi, Thank you for your review. We will really look forward to welcoming Mr/Ms Rinto Hebi back. Warm regards, Kencana Residence.
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Satria B.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 101 week(s) ago
The place is very neat and clean, easy access to locations and close to minimarkets and food markets and a position close to Ciputra Mall so it can be easy to find a different atmosphere that is easy to reach.
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2 people find it helpful
Accommodation's Reply
05 Aug 2023
Dear Mr/Ms Satria Branjangan, Thank you for your review. We will really look forward to welcoming Mr/Ms Satria Branjangan back. Warm regards, Kencana Residence.
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Waliy R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 122 week(s) ago
The place is very clean and safe.
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3 people find it helpful
Dwi A. W.
icon-origin-TRAVELOKA
9,3
/10
Reviewed 123 week(s) ago
Pelayanan ramah, suasana kamar sangat nyaman. Tapi kebersihan perlu ditingkatkan lagi karena di sprei ada bekas noda yang cukup banyak.
2 people find it helpful
Muhammad R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 124 week(s) ago
Air panas berfungsi, kamar bersih.
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Accommodation's Reply
30 Jan 2023
Dear Mr Muhammad, Thank you for your review. We will very much look forward to the arrival of Mr. Muhammad back. Warm regards, Kencana Residence
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Aniz W.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 131 week(s) ago
Clean comfortable room for transit, I checked in late around 01.00 in the morning and was still able to be received by the receptionist.
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3 people find it helpful
Accommodation's Reply
24 Dec 2022
Dear Mr./Mrs. Aniz, Thank you for your review. We will very much look forward to Mr./Mrs. Aniz's return. Kind regards, Kencana Residence
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Number of reviews per page
20
40